United.com is the website for United Airlines, which offers air travel services. Customers might be billed for flight tickets, upgrades, baggage fees, in-flight services like Wi-Fi and food, and other optional charges related to their travel. Bolderplay.co at bolderplay.com is a company that seems to offer products and services possibly involving subscriptions or billing, though specific details about their offerings and billing were not clearly found on their site. If you see charges from these companies, it's likely related to airline travel services or product subscriptions respectively.
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United.com has a difficult cancellation process due to high fees, long customer service wait times, and a poor refund experience. Bolderplay.co has a moderate difficulty primarily because the return and refund policies are clearly stated but require adherence to strict conditions and can take up to 10 business days for refunds.
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How to Cancel United.com and Bolderplay.co: Step by Step
If you purchased through Bolder Play:
- Visit the Bolder Play website at bolderplay.com.
- Go to the Customer Support section
- Click on the Contact link at the bottom of the homepage.
- Fill out the form to request cancellation of your subscription.
- Provide necessary details in your message such as your account information and the subscription you want to cancel.
- Check for a confirmation email regarding your cancellation request within a few business days.
Tips & Tricks for Canceling United.com and Bolderplay.co
- For United.com cancellations:
- Cancellation must be done through the travel agency (like Priceline) where the booking was made; United.com itself doesn’t allow cancellations with just confirmation number and last name alone.
- Gather all booking details before calling, including the email and phone number used for booking, as agents require these to process cancellations.
- Contact the credit card company and report fraud if you can’t get the subscription or ticket cancelled; often the credit card company can handle chargebacks or disputes when the airline or travel agency stalls.
- If the booking isn’t shown in your United profile or you don’t have access to all traveler info, your main route is to escalate the issue by flagging it as fraud with United customer service and your credit card issuer.
- United reps can add notes about fraud or escalate internally but cannot modify bookings without verifying purchaser identity.
- Cancel early if possible, since waiting only makes dealing with credit card disputes harder.
- For Bolderplay.co subscription cancellations:
- The cancel renewal button may be disabled or only available after a waiting period (like 24 hours after payment), so timing your cancellation attempt is key.
- Many users report having to call customer service to cancel; online cancellation options might be difficult to find, or lead through multiple screens designed to deter cancellation.
- Prepare to be persistent on the phone, as some companies employ retention specialists who may initially ignore or resist cancellation requests.
- If direct cancellation fails, consider disputing charges through your bank or credit card issuer as a last resort.
- Some users suggest sending a written cancellation request by mail and escalating to consumer protection agencies if necessary.
- Using virtual cards or disposable payment methods for subscriptions can help manage or block unwanted renewals more easily in the future.
United.com and Bolderplay.co Customer Service Info
If you need assistance, here's how you can get in touch with United.com and Bolderplay.co's support team.
Cancel United.com and Bolderplay.co Script
Script
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Dear United Airlines Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription. Due to a change in my travel plans, I am no longer able to utilize the benefits the subscription offers. I appreciate the service I've received and thank you for your understanding in this matter.
Best regards,
[Your Name]
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Dear Bolderplay Team,
I am reaching out to request the cancellation of my subscription. I have enjoyed the service, but I need to reevaluate my commitments at this time. I appreciate your assistance and hope to explore your offerings again in the future.
Thank you for your understanding.
Sincerely,
[Your Name]
Frequently Asked Questions
United.com states that United Club memberships are nonrefundable and nontransferable, with no specific mention of cancellation fees or refund policies. Memberships are open only to United MileagePlus Program members who are 18 or older. Bolderplay.co (Bolder Climbing) allows freezing EFT memberships for a $15/month fee and imposes a $60 cancellation fee (plus $30 for additional members) unless membership has lasted over a year, in which case the fee is waived. Cancellation requests must be made 72 hours before month-end, with changes effective the 1st of the following month; prepaid memberships cannot be frozen.
For United.com, you do need your password to cancel your subscription since managing subscriptions requires signing in. If you forgot your password, you can reset it here: https://res.vacations.united.com/Account/RequestPasswordResetToken.aspx. For Bolderplay.co (bolderplay.com), you do not need a password to cancel your subscription manually, as cancellations can be done through the admin settings without authentication.
- United.com: High cancellation fees especially for Basic Economy flights, often losing entire ticket price; difficulty navigating website and retrieving information; long wait times and poor United customer service including rude behavior and hung-up calls; conflicting and unclear refund and cancellation policies; unresolved refund issues; sudden unauthorized flight changes; difficulty using flight credits; perception that United prioritizes profits over customer care.
- Bolderplay.co (Bolder Climbing): Membership freeze fees ($15/month) seen as costly; $60 cancellation fee to cancel memberships; customers often cancel due to cost concerns; inconvenience or dissatisfaction with membership policies; occasional need for medical contingencies to justify cancellations; general reasons common to memberships such as lack of usage or changed personal circumstances.
United.com has a minimum service period of 30 days, and cancelling before this period means you are still responsible for paying for the full minimum period along with any early termination charges, waived installation fees, and equipment costs if you don't return the equipment in time. Bolderplay.co, on the other hand, operates primarily with dealer terms and does not clearly offer a subscription cancellation policy; it does have a return policy with a 20% restocking fee and strict conditions on returns, but no direct subscription lock-ins or early cancellation fees are detailed. Be aware that United.com can lock you in for at least 30 days and charge fees if you try to cancel early, while Bolderplay's terms focus more on purchase returns rather than subscription cancellation.
Before canceling a subscription or membership with United.com, it's important to note that all United subscriptions are generally nonrefundable, though partial refunds may be available for certain services like Wi-Fi and Economy Plus subscriptions. Cancellation typically means losing access to any associated travel flexibility or perks linked to your booking or membership. For Bolderplay (bolderclimbing.com), when you cancel an EFT membership, you will incur a $60 cancellation fee (additional fees for family memberships) unless you've been a member for over a year. Canceling results in losing access to climbing facilities and any ongoing membership benefits, and cancellations only take effect from the first of the following month after the request is processed. Additionally, Bolderplay offers a freeze option for $15/month which might be useful to consider rather than immediate cancellation.
- Full name associated with your account or reservation
- Email address registered with the service
- Order number, ticket number, or confirmation number (for United.com: reservation confirmation number or ticket number; for Bolderplay.com: order number if canceling an order)
- Date(s) of travel or order (if applicable)
- Billing address (if relevant, especially for refunds)
- Reason for cancellation (some services may require this)
- Contact phone number (to verify identity if needed)
- Request details: clearly state that you wish to cancel, and include any other relevant account or membership details
We've actually written a step by step guide on how to get a refund from United.com and Bolderplay.co. Check it out!
The Easiest Way to Cancel United.com and Bolderplay.co
If you’re frustrated trying to cancel your subscription, membership, or bill from United.com and Bolderplay.co—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to United.com and Bolderplay.co?
United.com could appear as: UNITED.COM, UNITED AIRLINES, UA AIRLINES, United Airlines MileagePlus, or show ticket number and booking class as part of the descriptor depending on the bank.
Bolderplay.co (True Play, LLC) could appear as: TRUE PLAY LLC, BOLDERPLAY.COM, or Bolder Play.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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