Uptown Aces is an online casino offering players a variety of games with convenient deposit and withdrawal options. They support payments through credit cards, cryptocurrencies, and Interac e-Transfers for deposits, with withdrawals available by bank transfer, courier check, or crypto. There are fees and limits on withdrawals, and account verification is required to protect your account and ensure smooth transactions. If you see charges from Uptown Aces, they are likely billing for casino play deposits or membership bonuses, with customer support available 24/7 to help with any billing or deposit questions.
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Uptown Aces does not provide direct or clear instructions for canceling subscriptions or memberships on their website. Customers must rely on contacting support via email or phone, which has been reported as slow and sometimes unresponsive, leading to delays and user frustration.
Estimated Time
On average, it takes
2 days
00
00
minutes to cancel a Uptown Aces subscription.
How to Cancel Uptown Aces: Step by Step
If you purchased through Credit or Debit Card:
- Log into your Uptown Aces account.
- Navigate to the account settings or billing section.
- Select the subscription or membership you wish to cancel.
- Click on the option to cancel the subscription.
- Follow any prompts to confirm the cancellation.
If you purchased through PayPal:
- Log into your PayPal account.
- Go to your "Settings" and select "Payments".
- Click on "Manage Pre-Approved Payments".
- Select Uptown Aces from the list.
- Click on "Cancel" to end the subscription.
If you purchased through a third-party payment processor:
- Log into the account of the third-party service where you made the purchase.
- Locate the subscription section of your account.
- Select Uptown Aces.
- Follow the prompts to cancel the subscription.

Tips & Tricks for Canceling Uptown Aces
- Contact customer service directly by phone and firmly state, "I want to cancel my subscription" without entertaining retention offers.
- Be persistent and patient, expecting potential hold times or multiple calls to fully process cancellation.
- Use clear and unambiguous language, emphasizing your intention to cancel immediately rather than pause or downgrade.
- Request written confirmation of cancellation via email or chat to have proof if charges continue.
- Time your cancellation near the end of a billing cycle to avoid unwanted charges.
- Escalate to a supervisor if the representative resists or provides unclear cancellation pathways.
- Check your bank or payment provider's options to block future Uptown Aces charges if cancellation through company is hard.
- Document all interactions including dates, times, representative names, and what was said.
- Be wary of upsell tactics and discount offers; stay firm in your decision without negotiation.
- Leverage online forums for updated cancellation contact info and tactics; users share current successful methods often.
Uptown Aces Customer Service Info
If you need assistance, here's how you can get in touch with Uptown Aces's support team.
Cancel Uptown Aces Script
Script

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Dear Uptown Aces Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, I have found that I no longer have the time to enjoy the services provided, and I believe it's best for me to discontinue my membership at this time.
I appreciate your assistance in this matter and look forward to your confirmation of the cancellation.
Thank you for your understanding.
Best regards,
[Your Name]
Frequently Asked Questions
Uptown Aces allows cancellation of a bonus promotion only if you have not yet made a deposit; this can be done by clicking "Cancel Coupon" in the "Coupon Details" section of the cashier. Once a deposit is made and the bonus activated, it cannot be removed. For account cancellation, the company reserves the right to close accounts for any reason without prior notice.
For canceling your subscription at Uptown Aces (uptownaces.eu), you do need your account credentials, including your password, to verify your identity and process the cancellation securely. If you have forgotten your password, you can reset it by visiting their login page where a password reset option is available: https://uptownaces.eu/login. Alternatively, their customer support is available 24/7 via live chat, email, or phone to assist you in retrieving your account details and handling the cancellation after some personal information verification.
- Account closure without clear reason causing loss of access to funds.
- Refusal to pay out winnings often citing unverifiable or late-added country restrictions.
- Extensive delays in payout processing frustrating customers waiting for their money.
- Bonus abuse allegations such as not honoring no deposit bonuses after conditions are met.
- Confiscation of funds after verification issues or disputes over bonus compliance.
- Poor customer service with unresponsive or unhelpful support regarding withdrawals and disputes.
- Misinformation about bonuses including misleading offers or hidden wagering requirements.
- Account blackballing or restrictions after winning large amounts or attempting withdrawals.
- Suspicion of scam or dishonest practices including identity verification struggles and unprocessed refunds.
- Refund checks with invalid routing numbers that cannot be processed by credit unions.
- Concerns about rigged games or unfair bonus rules leading to withheld payouts.
- General reports of dishonesty and scam warnings from multiple customers on review platforms.
Uptown Aces does not provide clear information about any subscription or membership cancellation lock-ins, early cancellation fees, or long-term contract obligations on their terms and conditions page. However, the site does reserve the right to amend or cancel promotions or accounts at its discretion without prior notice, which could make immediate cancellation unpredictable. Users should be cautious as the lack of clear cancellation policies might lead to difficulties when attempting to cancel membership or subscriptions promptly.
Before canceling your subscription or membership with Uptown Aces, be aware that you will lose access to all exclusive games, bonuses, and promotional offers tied to members. Any funds left in your account should be withdrawn before cancellation, as access to your account and any wins may be restricted afterward. Additionally, it's important to consider that some withdrawal or refund processes might be delayed or complicated upon cancellation. For specific details or assistance, contacting Uptown Aces support is advisable.
- Account login details: Username and password for Uptown Aces account.
- Subscription or membership details: Subscription plan, account number, or membership ID.
- Billing information: Payment method details, recent billing statements, or credit/debit card information used for payments.
- Contact information: Email address and phone number associated with the account.
- Confirmation process: Knowledge of the cancellation procedure, such as accessing the account online, contacting customer support, or filling out cancellation forms.
- Cancellation policies: Any terms related to cancellation, such as notice periods, refund policies, or penalties.
- Timing considerations: Best times or deadlines for cancellation to avoid automatic renewal or charges.
- Supporting documentation: Any receipts, confirmation emails, or previous communication records.
- Customer support contacts: Phone number, email, or live chat options for assistance.
We've actually written a step by step guide on how to get a refund from Uptown Aces. Check it out!
The Easiest Way to Cancel Uptown Aces
If you’re frustrated trying to cancel your subscription, membership, or bill from Uptown Aces—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.