Veonr offers a few main services centered around sports video recording and analysis. They have a portable app called Veo Go that turns your iPhone into a sports camera on a monthly subscription. They also sell Veo Cam 3, a smart camera for recording games using AI technology, sold as a one-time purchase, with optional subscriptions for extra features. Subscription plans give you things like recorded game storage, the ability to download full matches, and extras such as live streaming and AI-powered analytics, with billing done monthly, every 6 months, or yearly.
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The cancellation process requires contacting customer support via a request form at the Help Center with detailed information and selecting specific categories. There is no direct in-app or website button for instant cancellation, and there is a wait time for resolution, making it moderately difficult.
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How to Cancel veonr: Step by Step
If you purchased through Veonr.com:
- Go to the Help Center at support.veo.co.
- Look for the option "Submit a request".
- Provide all the required information in the form.
- Select "Subscriptions and billing" under "What do you need help with".
- Find the option "Cancel Subscription" under "Subscription Management".
- Ensure all requested information is provided for quicker resolution.
- Your subscription will remain active until the original expiration date but will not renew automatically.
Tips & Tricks for Canceling veonr
- Be polite but firm: Use respectful language while clearly stating your intention to cancel.
- Document every interaction: Keep records of emails, chats, and calls for proof if needed.
- Request confirmation in writing: Ask for an email confirmation of the cancellation to avoid future disputes.
- Call customer service during business hours: Peak times may have longer wait times; calling early can get you through faster.
- Ask to speak to a supervisor if initial staff resists: Escalate the call politely until you reach someone with cancellation authority.
- Use cancellation as leverage: Mention competitors or alternative services to strengthen your case.
- Cancel right before the next billing cycle: Timing the cancellation close to billing reduces the chance of an unwanted charge.
- Threaten to dispute charges with your bank if necessary: As a last resort, mention you may contact your bank to reverse unauthorized charges.
- Use social media or public forums: Sometimes airing grievances publicly can speed up resolution.
- Avoid using the official app or website cancellation options if repeatedly ineffective: Direct human contact often works better.
veonr Customer Service Info
If you need assistance, here's how you can get in touch with veonr's support team.
Cancel veonr Script
Script
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Dear Veonr Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription as I have decided to streamline my expenses and currently do not require the services. I appreciate the quality you offer, but I believe it is best for me to discontinue my membership at this time.
Please confirm the cancellation of my subscription and any final billing details. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Veonr's (Veo subscription) cancellation policy requires contacting their Support team via the Veo Help Center to submit a cancellation request. The subscription remains active until the expiration date but won't auto-renew. Canceled subscriptions cannot be reactivated; a new subscription must be purchased if you wish to subscribe again. For detailed policies, see their terms and conditions at veo.co/terms.
To cancel your Veonr (Veo) subscription, you need to contact their Support team through the Help Center and submit a cancellation request form with all required information. The process does not explicitly mention the need for a password to cancel; however, since it requires submitting a form, it is likely you need access to your account information. If a password is needed and you don't remember it, you can reset your password on their site at https://support.veo.co/hc/en-us/articles/20382089301649-How-to-request-the-cancellation-of-your-Veo-subscription-plan which leads to their Help Center where you will find options for account assistance.
- Payment Failures leading to service interruptions or frustration.
- Lack of Updates making the service feel outdated or stagnant.
- Unresolved Product Bugs causing poor user experience.
- Complicated Checkout Process discouraging continuation or changes of subscription.
- Inflexible Plan Modifications not allowing users to adjust plans to their needs.
- Shifting Customer Needs where the service no longer fits current requirements.
- Reduced Purchasing Power making the subscription less affordable.
- Switching to Competitors perceived as offering better value or features.
- Too Much Focus on Acquisition with poor ongoing value delivery.
- No Options to Change or Edit Subscriptions causing frustration and cancellation.
- Insufficient Usage where customers do not use the service enough to justify the cost.
- Cost Concerns leading to budget prioritization away from subscriptions.
- Better Alternatives that attract customers away from current subscriptions.
- Reduced Quality of Customer Service decreases user satisfaction.
- Feeling of Waste due to unused or underused subscriptions.
- No Longer Having a Need for the service or product subscribed to.
You can cancel your Veonr (VeoPlus) subscription at any time through the Veo App before your next scheduled payment to avoid further charges. However, there are no refunds for the remaining subscription period, and you will retain your subscription benefits until the current subscription term expires. There do not appear to be any contracts, lock-ins, or early cancellation fees, but the lack of refunds means you won't get money back if you cancel mid-term.
Before cancelling your Veonr subscription, it's important to know that your subscription will remain active until the original expiration date, but it will not renew automatically. After cancellation, you will lose access to all premium features and content included in your subscription once the period ends. You cannot reactivate a canceled subscription; to regain access, you must purchase a new subscription, which may be at the current price without any previous discounts. Additionally, ensure you manage the timing of your cancellation to avoid unwanted charges as payment is required within 29 days of the due date to keep your subscription active.
- Email address associated with the account
- Full name of the account holder
- Reason for cancellation (optional)
- Details of the subscription or service to cancel (e.g., plan name or ID, if available)
- Request for confirmation or written response
- Any supporting documentation (e.g., screenshots, if reporting technical issues or errors)
We've actually written a step by step guide on how to get a refund from veonr. Check it out!
The Easiest Way to Cancel veonr
If you’re frustrated trying to cancel your subscription, membership, or bill from veonr—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to veonr?
No specific different charge descriptors for veonr (veonr.com) could be found from available online data or the official website. Commonly, such charges typically appear under the business name or a variant closely related, but exact variations for veonr were not found.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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