Viralytic helps people succeed on TikTok Shop by offering tools to find popular products and manage their stores easily. They provide subscription plans that you can pay for monthly or yearly, depending on what works best for you. When you subscribe, you get access to their product research and store management tools that can boost your sales. So, if you see a charge from Viralytic, it's likely for one of these subscription plans that help you grow your TikTok Shop business.
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According to the Viralytic fulfillment policy, users can cancel their subscription at any time via their account to avoid future charges. The cancellation is effective at the end of the billing cycle, indicating a straightforward cancellation process with minimal steps.
Estimated Time
On average, it takes
1 minute
00
00
minutes to cancel a viralytic subscription.
How to Cancel viralytic: Step by Step
If you purchased through a Credit or Debit Card:
- Log in to your account on viralytic.com.
- Navigate to the Account Settings section.
- Find the Subscriptions or Billing tab.
- Select the subscription you want to cancel.
- Click on Cancel Subscription.
- Follow any on-screen instructions to confirm your cancellation.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to Settings by clicking on the gear icon.
- Select Payments and then Manage pre-approved payments.
- Locate Viralytic in the list of providers.
- Select Viralytic and click on Cancel or Cancel Agreement.
Tips & Tricks for Canceling viralytic
- Contact customer service promptly and be persistent if you don’t get a response immediately.
- Use polite but firm language stating clearly you want to cancel and don’t want further charges.
- Document every interaction including dates, times, and names of representatives.
- Request written confirmation of cancellation via email or message.
- Escalate to a supervisor or higher-level support if front-line agents are unhelpful.
- Use the timing in your favor—cancel well before your next billing period to avoid being charged again.
- Monitor your bank/credit card statements for any unauthorized charges after cancellation and dispute them if necessary.
- Consider canceling payment methods linked to the subscription if all else fails (e.g., debit/credit card).
- Beware of automatic renewals and check if you need to actively cancel each billing cycle.
viralytic Customer Service Info
If you need assistance, here's how you can get in touch with viralytic's support team.
Cancel viralytic Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Viralytic. Unfortunately, I have found that I am not utilizing the service as much as I anticipated, and I believe it is best to cancel at this time.
Please confirm the cancellation of my subscription and any final billing details if applicable. Thank you for your assistance with this matter.
Best regards,
Frequently Asked Questions
Viralytic's cancellation policy states that you may cancel your subscription at any time to avoid future charges, with cancellations taking effect at the end of the current billing cycle. Payments are refundable only within the first 7 days; after that period, all payments are non-refundable.
To cancel your Viralytic subscription, you generally need access to your account, which means you should have your password because most cancellation processes require login verification. If you don't remember your password, you can reset it easily at Viralytic's password reset page here: https://www.viralytic.com/forgot-password. There's no specific support information publicly available about cancelling without a password via phone or chat, so it's best to reset your password and then cancel through your account settings.
- Lack of perceived value: Customers feel the service does not provide enough value to justify the cost.
- Price increases without added benefits: Users feel overcharged if prices rise without additional features or improvements.
- Lack of subscription flexibility: No options to customize, pause, or skip subscriptions.
- Product engagement issues: Customers do not use the product enough or are not educated on how to best use it.
- Better or cheaper alternatives available: Customers find competitors offering better services or lower prices.
- Poor customer service experience: Slow responses, unhelpful or unresolved support issues.
- Financial reasons: Customers need to cut expenses and cancel non-essential subscriptions.
Viralytic allows you to cancel your subscription at any time, but cancellation will take effect at the end of your current billing cycle, so you cannot immediately stop the billing. Refunds are only offered within a short window (3 days) after purchase or in very specific cases like a material breach by the company. There are no typical early cancellation fees or long-term lock-ins, but be aware that all payments after 7 days are generally non-refundable, and subscription fees are not prorated on cancellation.
Before cancelling your Viralytic subscription, it's important to know that you will lose access to all premium features specific to your current plan, such as tools tailored for optimizing and managing your TikTok Shop presence. Cancellation typically results in immediate cessation of your account's active services, which means you won't be able to use the dashboard, analytics, or any ongoing promotional features. Also, consider that Viralytic offers flexible monthly and annual billing options, so you might want to verify if your billing cycle affects any refunds or access continuity. Always confirm the exact terms on their site or customer service before cancelling to avoid surprises.
- Account login credentials (email address and password associated with your Viralytic account)
- Subscription or plan details (the name or type of plan you wish to cancel)
- Payment method information (payment reference or last four digits of card, if needed to identify the subscription)
- Reason for cancellation (sometimes required for processing, even if optional)
- Request for confirmation of cancellation (to ensure your cancellation is processed properly and you have proof)
- Relevant communication with support (if using a support/contact form, all relevant details including your registered email for faster processing)
We've actually written a step by step guide on how to get a refund from viralytic. Check it out!
The Easiest Way to Cancel viralytic
If you’re frustrated trying to cancel your subscription, membership, or bill from viralytic—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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