Walk Fit is an app that helps you get fit and stay healthy by turning your daily walks into a fitness journey. It offers features like step counting, indoor workouts, custom walking plans, and progress tracking. They provide subscriptions for premium features, and if you're seeing charges from Walk Fit, it's because you signed up for one of these paid plans through Apple or Google. You manage and cancel these subscriptions directly through your Apple ID or Google account settings.
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Cancellation requires going through the user's Google Play Store account settings to manage the subscription, which involves several clear, straightforward steps. There is no direct cancellation in the Walk Fit app itself, but a redirect to Google Play subscription management, making it relatively easy but requires some navigation outside the app.
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minutes to cancel a Walk Fit subscription.
How to Cancel Walk Fit: Step by Step
If you purchased through Google Play:
- On your Android phone or tablet, open the Google Play Store.
- Check if you’re signed in to the correct Google Account.
- Tap Menu and then Subscriptions.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
If you purchased through Apple:
- Open the Settings app.
- Tap your name, then tap Subscriptions.
- Tap the subscription that you want to manage.
- Choose a different subscription option or tap Cancel Subscription.
- If you don’t see Cancel Subscription, the subscription has already been canceled.
Tips & Tricks for Canceling Walk Fit
- Cancel as soon as possible, ideally within the first day, but be aware charges may occur even after cancellation.
- Check subscription status in your device settings: Go to Settings > Your Name > Subscriptions on iPhone, and look for WalkFit subscription.
- If no cancel option appears in Apple subscriptions, try accessing through Apple ID View Account to manage subscriptions.
- Contact WalkFit support by email after cancellation in app settings to confirm no future charges.
- Use the app settings: In WalkFit app, go to settings/account/delete account and send a cancellation email.
- If charges continue after cancellation attempts, dispute charges through your bank and consider filing a fraud claim and replacing your card.
- Watch out for deceptive UI that hides cancellation options; some users report no visible cancel buttons or confusing labyrinth interfaces.
- Cancel via PayPal if charged there, but note this prevents future payments and may not refund current charge.
- Do not rely solely on cancellation in app, verify by checking subscription status regularly in your phone settings.
- Use firm, clear language like "cancel immediately and refund any unauthorized charges" when contacting support.
- Be persistent and escalate, contact Apple Support and WalkFit repeatedly if needed.
- Timing matters: Cancel before free trial ends to avoid unexpected billing, but be prepared for delayed charges.
Walk Fit Customer Service Info
If you need assistance, here's how you can get in touch with Walk Fit's support team.
Cancel Walk Fit Script
Script
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Dear Walk Fit Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal reasons and a change in my fitness routine, I am unable to continue my membership at this time.
I would appreciate your assistance in processing this cancellation promptly to avoid any further charges. Thank you for your understanding and support.
Best regards,
[Your Name]
Frequently Asked Questions
Walk Fit subscriptions can be canceled through the Google Play Store on your Android device or via the app, which redirects to your Google Account for managing subscriptions. Cancellations must be made at least 24 hours before the next billing cycle to avoid being charged for the subsequent period, and once canceled, access remains active until the current billing period ends.
To cancel your Walk Fit subscription, you do not need your Walk Fit password. The subscription cancellation must be done directly through the settings of your Google Account or Apple ID, depending on your device. Walk Fit support does not have access to your subscription and cannot cancel it for you. If you have any issues managing your account or need to reset a password for your Google or Apple account, you would do so through their respective official reset pages.
- Unexpected charges without prior notice leading to shock and refusal to continue.
- Lack of clear communication regarding subscription terms and refund policies.
- Inability to cancel the subscription through the app or App Store, causing frustration.
- Deceptive app design and billing practices that obscure cancellation options.
- Charges continuing despite attempts to cancel the subscription.
- Refusal of refunds by Walk Fit even when the app is unused or the charge was unexpected.
- App functionality issues such as app not registering steps or not working as expected.
- Difficulty contacting customer support or receiving adequate assistance.
- Feeling scammed due to unauthorized or misleading charges.
- Legal confusion about consumer rights and refund policies leading to distrust.
Walk Fit may impose a cancellation fee if you cancel an annual commitment subscription, specifically charging 50% of your remaining contract obligation. Additionally, subscriptions automatically renew until cancelled, and cancelling might require contacting customer service, which could create hurdles. Users should be aware of potential early cancellation fees and the automatic renewal terms that could lock them into ongoing payments until formal cancellation procedures are followed.
Before canceling your Walk Fit subscription, know that you must cancel through your Apple ID settings, as Walk Fit itself does not manage subscriptions directly. By canceling, you will lose access to all subscription-based features such as personalized coaching, progress tracking, and exclusive workout plans. Additionally, for annual subscriptions, there may be a cancellation fee amounting to 50% of your remaining contract obligation. It's important to consider these points before proceeding with cancellation to avoid unexpected fees and loss of valuable content.
- Name associated with the subscription or account
- Email address used for registration or billing
- Password for logging in to your Walk Fit account (if cancelling via web cabinet)
- or Apple ID (if subscription was purchased via mobile app stores)
- Subscription or order details (such as plan name, reference number, or screenshot of your active subscription if requested by support)
- Selection of cancellation category when submitting a support form
- Reason for cancellation (sometimes required or optional on the form)
- Submission of a cancellation request at least 24 hours before renewal to avoid being charged for the next billing cycle
- Ability to check and confirm your identity or account ownership (e.g., email verification or communication from the registered email address)
We've actually written a step by step guide on how to get a refund from Walk Fit. Check it out!
The Easiest Way to Cancel Walk Fit
If you’re frustrated trying to cancel your subscription, membership, or bill from Walk Fit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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