Wearehims at forhims.com is a telehealth service focused on men's wellness, offering treatments for issues like hair loss, erectile dysfunction, weight loss, skin care, and mental health. They provide a fully online experience with consultations and ongoing support from licensed healthcare providers, and all prescriptions are shipped discreetly and for free. Many of their services use a subscription model to ensure you get regular medication or treatment without interruptions, and you can easily manage your subscription, including adding or removing items and changing the delivery dates through their app. If you see charges from them, it's likely for one of these ongoing subscription services you signed up for to maintain your treatment.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process is clearly outlined and can be completed via the account on the app or website by following specific steps. However, the user must navigate through several menus and confirmations, and it requires at least 48 hours notice before the next order, adding some complexity but not making it overly difficult.
Estimated Time
On average, it takes
10 minutes
00
00
minutes to cancel a Wearehims subscription.
How to Cancel Wearehims: Step by Step
If you purchased through Hims.com:
- Open the Hims website and log into your account.
- Locate "Subscriptions" along the top menu.
- Scroll to the subscription you would like to customize.
- Click the "Manage" button to access the subscription details page.
- Under the "Get help" section, click on "Add or remove items" or "Edit/Cancel Orders".
- Select the option to "Adjust my plan" or "End Subscription".
- Unselect (no check-mark) the item you wish to cancel.
- Click "Cancel Subscription" or "Yes, confirm".
- Follow the prompts to finalize the cancellation.
If you purchased through the Hims or Hers App:
- Access the Hims or Hers app on your mobile device.
- Log into your account.
- Locate the "Account" icon in the top right corner on the home page.
- Select "Subscriptions".
- Scroll to the subscription you would like to cancel.
- Under the "Additional Options" section, tap "Edit Upcoming Orders".
- Under the "Manage Subscription" section, select "Add/Remove Items From Order".
- Select the option to "Adjust my plan" or "End Subscription".
- Unselect (no check-mark) the item you wish to cancel.
- Tap "Cancel Subscription".
- Follow the prompts to finalize the cancellation.
Tips & Tricks for Canceling Wearehims
- Email them requesting the cancellation link as cancelling directly via the website or direct debit is not possible.
- Use clear, direct language in your email such as "I want to cancel my subscription immediately" to avoid ambiguity.
- Be persistent and prepared for delays: Some users report not receiving the cancellation link or password reset emails, so follow up if you do not get a response.
- Request a password reset promptly if you forgot your password, to access the cancellation link.
- Cancel well before the next shipment is processed: Some users mention that cancellation attempts after the shipment process starts (within about 20 minutes up to 48 hours before refill) are unsuccessful and refunds are not provided.
- Escalate if necessary: If no response is received via email, attempt to contact customer support via chat or phone, though some users find chat support unhelpful in canceling.
- Set a reminder for yourself to cancel at least 24-48 hours before the next refill date to avoid unexpected charges.
- Document all interactions including emails and chat conversations to have proof if escalation is needed.
- Be aware the cancellation system is designed to be difficult, so approaching it with patience and persistence helps.
Wearehims Customer Service Info
If you need assistance, here's how you can get in touch with Wearehims's support team.
Cancel Wearehims Script
Script
Copy
Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription with Wearehims. Unfortunately, I am unable to continue due to some personal circumstances that have changed recently.
I would appreciate your assistance in processing this cancellation at your earliest convenience. Please let me know if you need any further information to complete this request.
Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
Wearehims (forhims.com) requires users to cancel their subscription at least 48 hours before their next order date to ensure proper cancellation. Subscriptions can be canceled through the Hims or Hers app or website by navigating to the subscription settings and following the prompts to end the subscription. Note that canceling the subscription does not stop orders already processing or shipped, and each subscription must be canceled individually if there are multiple.
To cancel your subscription with Wearehims (forhims.com), you need to log into your account either through their app or website, which means you do need your password to access your account. Once logged in, you can manage and cancel your subscription from the "Subscriptions" section by following on-screen prompts. If you've forgotten your password, you can reset it here: https://forhims.com/account/forgot-password. There is no alternative to cancel without logging in, such as phone or unauthenticated chat support.
- Difficulty canceling subscriptions leading to unexpected charges.
- Auto-renewal without clear notification causing surprise charges.
- No prior email or warning before subscription refills or shipments.
- Product ineffectiveness or lack of desired results.
- Adverse side effects from medications or treatments.
- Shipping issues such as packages sent to wrong or old addresses.
- No refunds given after cancellation despite charges.
- Lack of clear refund policy communication leading to customer frustration.
- Subscription traps due to unclear auto-renewal policies.
- Delay or problems with delivery, especially for time-sensitive medications.
- Partial effectiveness of products causing disappointment.
- Complicated cancellation process requiring multiple steps including emails and resetting passwords.
Cancelling your Hims (forhims.com) subscription must be done at least 48 hours before your next order processing date to avoid being billed for the upcoming cycle, so timing is critical. There are no early cancellation fees or long-term contracts, but cancellation only takes effect at the end of the current billing period, and any orders already processing or shipped will still be charged. To cancel, you need to go through their app or website account settings, which may involve multiple steps, and if you have multiple subscriptions, each must be cancelled individually.
Before cancelling a Wearehims (forhims.com) subscription, know that you should cancel at least 48 hours before your next shipment to avoid being charged for the next cycle. Upon cancellation, you will lose access to ongoing prescription medication shipments and telehealth services provided through the platform. This means you will no longer be able to conveniently receive medications such as ED treatments or mental health medications through Hims. Also, some users report difficulties with cancellation and customer service, so be prepared for possible challenges when ending your subscription.
- Account email address associated with your Hims (forhims.com) account
- Order number or shipment number (located in your Hims account under orders)
- Account holder identity verification if requested (such as confirming your name or other identifying details)
- Subscription type or name that you wish to cancel
- Confirmation you want to cancel (via prompts on the account page or in communication with customer service)
- Written confirmation or proof of cancellation (such as an email or screenshot) for your records
- Request submitted at least 48 hours before your next order date
We've actually written a step by step guide on how to get a refund from Wearehims. Check it out!
The Easiest Way to Cancel Wearehims
If you’re frustrated trying to cancel your subscription, membership, or bill from Wearehims—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to Wearehims?
PURCHASE AUTHORIZED ON WINDCREEK-PA-ONLIN PA, Wise, WithU XXXXXXXXXX ONLINE PMT PPD ID: PD14028617, HIMS & HERS HEALTH
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
