Wells Fargo Rewards at wellsfargorewards.com allows you to use points earned on Wells Fargo rewards-based credit cards in several simple ways. You can redeem points as statement credits to cover past purchases, get gift cards, or use them for travel like flights and hotels. There is also a "Pay with Rewards" option that lets you use points directly when shopping online with certain merchants. Even though you get rewards credits, you still need to make your regular bill payments, which might be why you see billing from Wells Fargo Rewards.
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It requires the user to manually review statements to identify subscriptions and then contact the merchants directly for cancellation, as Wells Fargo does not provide direct cancellation through their platform anymore. While the process is straightforward, it is somewhat time-consuming and less convenient, hence moderately difficult.
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minutes to cancel a Wells Fargo Rewards Redemption subscription.
How to Cancel Wells Fargo Rewards Redemption: Step by Step
If you purchased through Wells Fargo Rewards:
- By Phone:
- Call customer service at 1 (800) 642-4720.
- Enter your account number and Social Security number to verify your identity.
- Follow the prompts to speak to a customer service representative and request to cancel your account.
- In Person:
- Find a Wells Fargo branch location by using the branch locator tool on the Wells Fargo website or mobile app.
- Visit the branch to cancel your account.
- Important Notes:
- Ensure to redeem any unused cash rewards before canceling because you will forfeit them upon cancellation.
- If there's a remaining balance on the account, you are still required to make at least the minimum payment each month until it is paid in full.
- Be aware that canceling a credit card may affect your credit score.
Tips & Tricks for Canceling Wells Fargo Rewards Redemption
- Call multiple times and be patient: Users report needing to call Wells Fargo’s rewards or customer service multiple times due to long hold times and repeating identity verification.
- Ask for escalation to a supervisor if the front-line rep is unhelpful or not processing your cancellation quickly.
- Use clear, assertive language such as “I want to cancel my Wells Fargo Rewards subscription effective immediately” or “Please close my rewards account and stop all future charges.”
- Document all interactions with date, time, rep name, and confirmation numbers for cancelation requests, in case you need to follow up or dispute charges later.
- Time calls strategically to avoid peak hours (early mornings or late evenings tend to have shorter waits).
- Consider converting or product changing the Wells Fargo card or rewards program instead of canceling outright if you want to retain some benefits but avoid fees.
- Request redemption of points before cancellation to avoid losing rewards and reduce disputes.
- Express willingness to close associated accounts if your cancellation request is met with resistance—sometimes mentioning account closure can move the process along faster.
- Check for alternative contact methods such as chat or secure message through Wells Fargo online banking to supplement phone calls.
Wells Fargo Rewards Redemption Customer Service Info
If you need assistance, here's how you can get in touch with Wells Fargo Rewards Redemption's support team.
Cancel Wells Fargo Rewards Redemption Script
Script
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Hello,
I hope this message finds you well. I am writing to request the cancellation of my subscription to the Wells Fargo Rewards program. Due to recent changes in my financial situation, I have decided to reduce my expenses and unfortunately, this service no longer fits within my budget.
I appreciate the benefits the program has provided me thus far, but I believe this is the best course of action for me at this time. Please confirm the cancellation at your earliest convenience.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
Wells Fargo Rewards Redemption's cancellation policy states that rewards redeemed for purchases are deducted immediately from your rewards balance and all redemptions are final. For rewards redeemed through Pay with Rewards, the cancellation and return policies of the merchant apply. More detailed policies can be found in the Wells Fargo Rewards Program Terms and Conditions and the specific merchant agreements.
To cancel your subscription with Wells Fargo Rewards Redemption, you need to call their Redeem Rewards phone line at 1-877-517-1358. While it's not explicitly stated that you need your password for the call, typically accessing your account, including subscription management, requires login credentials. If you need to reset your password for Wells Fargo Online, which is used for rewards access, you can reset it here: https://connect.secure.wellsfargo.com/auth/login/rewards. Overall, having your password ready is advisable to streamline the cancellation process.
- Sudden loss of earned rewards when issuers unilaterally revoke previously earned points or balances.
- Increased difficulty in redeeming rewards due to barriers set by issuers and merchant partners.
- Spike in points required to book hotels or flights after starting a transaction.
- Minimum redemption thresholds that prevent redeeming small reward balances, such as refusing to send checks for balances less than $25.
- Rewards switching from cash back to merchant credits, limiting consumer options and flexibility.
- Complex, opaque, or time-consuming redemption processes that frustrate users.
- Reduced perceived value of rewards due to increased difficulty and program changes.
- Lack of protection against co-brand partner decisions that decrease the utility of the rewards program.
- Refusal to refund or prorate annual fees after program modifications that render the card less useful or worthless.
- Cases of misleading renewals where cards are renewed but with diminished benefits.
Wells Fargo Rewards is generally tied to your Wells Fargo credit card account and does not operate as a separate subscription or membership service that you can cancel independently. There are no typical "subscriptions" or "lock-ins" for the rewards program itself; however, if you close your Wells Fargo credit card that earns rewards, you may lose any unredeemed points immediately. There are no known early-cancellation fees for the rewards program because it is integrated with your credit card usage, but you should be aware that rewards redemptions are final and that rewards can be forfeited if the card is closed before redemption.
Before cancelling your Wells Fargo Rewards Redemption, it is important to know that any unredeemed rewards points will be lost once the account or card associated with the rewards is closed or becomes inactive. Rewards redemption is final, so make sure to redeem all your points before cancelling. Additionally, certain rewards, like statement credits, will be deducted immediately upon redemption and will not be reversed after cancellation. Overall, plan to use your earned rewards fully prior to cancelling to avoid forfeiting any benefits.
- Account holder’s full name (as it appears on Wells Fargo account statements)
- Current address and contact information
- Wells Fargo Rewards account number(s) and type(s)
- Verification of identity (may require calling customer service or visiting a branch)
- Signature (for in-branch requests or for mailed forms; notarization required for international closures)
- Zero or positive account balance (no negative or overdrawn status)
- No outstanding deposits, withdrawals, or pending transactions
- Cancellation of all recurring payments (subscriptions, bill pays, auto withdrawals must be stopped)
- List of active automatic payments or recurring bills (merchant name, amount, and next payment date)
- Merchant or subscription provider contact information (to cancel directly if required)
- Authorized signer status (for business accounts, may need business documentation proving signing authority)
- Wire transfer instructions (if funds are to be sent internationally or if balance is $1,000,000+)
- Awareness of forfeiting unused rewards (redeem or transfer rewards before closing—unused rewards may be lost upon cancellation)
- Deposit Account Agreement and Consumer Fee and Information Schedule (to review possible fees, restrictions, or penalties related to closing the account)
We've actually written a step by step guide on how to get a refund from Wells Fargo Rewards Redemption. Check it out!
The Easiest Way to Cancel Wells Fargo Rewards Redemption
If you’re frustrated trying to cancel your subscription, membership, or bill from Wells Fargo Rewards Redemption—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Wells Fargo Rewards Redemption?
Wells Fargo Rewards Redemption, Wells Fargo Rewards Redemption Purchase, Wells Fargo Rewards Credit, Wells Fargo Rewards Statement Credit
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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