WeVideo is a video editing platform that offers different subscription plans for individuals and businesses. They have monthly and annual plans ranging from a free plan with limited features to paid plans like Power, Unlimited, Professional, and Business, which include more storage, higher video quality, and extra features like brand management and teamwork tools. Subscriptions automatically renew, and you can cancel anytime while keeping access until the end of the billing period. You might see charges from them if you subscribe to one of their plans to use their video editing tools and stock media.
Difficulty
12345
678910
Easy
Medium
Very Hard
The cancellation process on WeVideo is straightforward, requiring users to navigate to account settings and select the cancel plan option under Plan and Payment. The instructions are clearly provided on their support page, and the process does not involve multiple complex steps, making it relatively easy for most users.
Estimated Time
On average, it takes
3 minutes
00
00
minutes to cancel a WeVideo subscription.
How to Cancel WeVideo: Step by Step
If you purchased through WeVideo:
- Log into your WeVideo account at wevideo.com.
- Navigate to the Account settings.
- Expand the Plan and payment section.
- Select "Cancel plan" to turn off the auto-renewal feature.
- Confirm the cancellation when prompted.
- Note your subscription will remain active until the expiration date, after which you will not be charged.
If you purchased through your app store (iOS/Android):
- Open the app store on your device.
- Go to your account settings or billing section.
- Select Subscriptions.
- Find WeVideo in your subscriptions list.
- Select "Cancel Subscription" or similar option.
- Confirm the cancellation.
Tips & Tricks for Canceling WeVideo
- Always attempt cancellation from the website, not the mobile app, as some users report the app lacks the cancel button or shows bugs.
- Look for the cancellation button within Account settings under "Manage Plan" or "Manage Membership", sometimes labeled as "End Membership."
- Clear browser cache or use an incognito window in case the subscription options don't appear due to site glitches.
- Cancel immediately after signing up to avoid accidental renewals but keep access for the paid period.
- Use precise language like "Cancel subscription" and "Delete account" when contacting support to prevent ongoing charges.
- Save all communication with support and be prepared to escalate to higher support levels or dispute charges through your payment provider if charged after cancellation.
- Check if you subscribed via a third party (like Apple or PayPal) and cancel through their subscription management to avoid ongoing billing.
- If unable to find the cancel option, check your device's subscription settings (e.g., Apple ID settings on iPhone) for active subscriptions to cancel.
- Timing is key: some users report cancel buttons appear only within a limited window (e.g., 48 hours after purchase).
- Freeze your payment method/card temporarily as a last resort; declined payments prompt the company to contact you about the subscription.
WeVideo Customer Service Info
If you need assistance, here's how you can get in touch with WeVideo's support team.
Cancel WeVideo Script
Script
Copy
Dear WeVideo Team,
I hope this message finds you well. I am writing to request the cancellation of my WeVideo subscription. Unfortunately, I have found that I am not using the service as much as I anticipated, and it no longer fits my needs.
I appreciate the value your service provides and want to thank you for the time I have had access to your platform. Please confirm the cancellation at your earliest convenience, along with any details regarding final charges or refunds.
Thank you for your attention to this matter.
Best regards,
Frequently Asked Questions
WeVideo allows users to cancel their subscription at any time, which stops future charges after the current billing period expires. However, all fees paid are non-refundable, meaning canceling does not grant a refund for the current billing term. Users retain access to Premium features until the subscription period ends, after which their account reverts to the Free plan while keeping existing content intact.
To cancel your WeVideo subscription, you generally need to log in to your account and go to the Plan and Payment section to select 'Cancel plan', which means you will need your password. There doesn't appear to be an option to cancel without logging in, so having your password is important. If you have forgotten your password, you can reset it using the 'Forgot Password' option on the WeVideo sign-in page here: https://www.wevideo.com/sign-in. This link will guide you through receiving a password reset email so you can regain access and cancel your subscription.
- Limited publishing time on subscription plans leading to inability to complete projects without paying more.
- Video and text missing or cut off on exports, causing wasted time and frustration.
- Old-fashioned and limited transitions and design capabilities for text.
- Interface issues such as hidden edit filing locations and hidden sound bar, making editing and project management difficult.
- Video playback lag during editing, leading to poor user experience.
- Unclear usage limits especially for free accounts, discovered only after investing hours in editing.
- Limited editing features compared to professional video editing software.
- Pricing constraints with monthly plans limiting publishing output.
Be aware that WeVideo subscriptions can be canceled at any time, but all fees paid are non-refundable. Canceling stops future charges, but you will not get a refund for the current billing period, meaning you essentially pay for the whole period even if you cancel early. There are no contracts or early-cancellation fees, but you should know that your access to Premium features continues only until the end of the paid period, after which your account reverts to free status.
Before cancelling your WeVideo subscription, know that you will retain access to Premium features only until the end of your current billing period, after which your account will revert to the Free plan with limited features. All videos created during your subscription will remain accessible, but you will lose access to premium content and advanced editing tools. Cancellation stops future charges, but there is no refund for the current term. Also, you must provide at least 60 days' written notice before the end of your subscription term to avoid automatic renewal and be aware that WeVideo may delete your data after up to 90 days post-termination, although export options may be available for a fee. Planning ahead ensures you don’t lose access abruptly or face unexpected charges.
- WeVideo account login credentials (email and password)
- Access to a desktop browser (mobile app cannot be used to cancel or delete account for most plans)
- Navigation to Account settings within WeVideo.com
- Location of Plan and Payment section in Account settings
- Click "Cancel Subscription" or "Cancel Plan" option to turn off auto-renewal
- Knowledge of subscription purchase platform (App Store, Google Play, or directly via WeVideo); cancellations for mobile purchases must be done through respective app stores
- For accounts with Business or Schools plans, contact the organization admin to request cancellation or account deletion
- Responsibility for all previously incurred charges (you may not be refunded for recent charges)
- Consider downloading all your media, projects, and exports before cancellation or deletion (access is lost once account is deleted)
- Contact email for support (support@wevideo.com) in case of issues or questions
We've actually written a step by step guide on how to get a refund from WeVideo. Check it out!
The Easiest Way to Cancel WeVideo
If you’re frustrated trying to cancel your subscription, membership, or bill from WeVideo—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to WeVideo?
WEVIDEO, WEVIDEO.COM, WEVIDEO*COM, WEVIDEO*SUBSCRIPTION, WEVIDEO*PAYMENT, WEVIDEO*US, WEVIDEO*VIDEO EDITING, W*VIDEO, WWVIDEO, WEVIDEO US, WEVIDEOCOM, WEVIDEO.COM SUBSCRIPTION
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
.svg)
.svg)
.svg)
.svg)
.png)
