GetZealthy.com offers a weight loss program that includes medical support for GLP-1 medications, dedicated coaching, and prescription management. They operate on a membership model where you are billed monthly, typically $135 per month, but first-month discounts can reduce this cost significantly. Membership covers medication renewals, unlimited provider messaging, and assistance with insurance and prescription shipping. You might see charges from them because of these monthly subscription fees for ongoing support and medication under their program.
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The process to cancel a subscription on getzealthy.com involves logging into the account, navigating to 'Manage Membership,' and selecting 'Manage Plan' to cancel, which is a straightforward task with clear instructions available on their website.
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How to Cancel Www.getzealthy.com: Step by Step
If you purchased through GetZealthy.com:
- Log in to your account on the GetZealthy website.
- Navigate to your profile.
- Select Manage membership.
- Click on Manage plan.
- Select the option to cancel your subscription.
- Follow any on-screen instructions to complete the cancellation.
- Check your email for a cancellation confirmation.
If you purchased through a third-party service (for example, Apple or Google Play):
- Open the App Store or Google Play Store on your device.
- Go to your account settings.
- Select Subscriptions or Manage subscriptions.
- Find GetZealthy in the list of subscriptions.
- Tap on Cancel Subscription.
- Follow the prompts to confirm your cancellation.
Tips & Tricks for Canceling Www.getzealthy.com
- Insist on speaking to a supervisor if initial customer service representatives are unhelpful or delay cancellation.
- Keep records of all communications including dates, times, and names of representatives spoken to, to use as evidence if disputes arise.
- Notify your bank or credit card company to dispute unauthorized charges or to stop future payments if the company continues charging after cancellation requests.
- Cancel membership through the official portal first (Manage Membership in user profile), then follow up with direct calls for confirmation.
- Send a clear, firm cancellation request in writing stating you want to discontinue service and do not authorize further charges.
- Timing your cancellation earlier than the stated cutoff (more than 36-48 hours before renewal) to ensure processing time.
- Use language that asserts you do not consent to further charges and threaten to dispute charges with your bank if payments continue.
- Request confirmation emails or cancellation receipts for your records.
- Be persistent and prepared to escalate repeatedly if the subscription does not cancel promptly.
- Consider requesting a replacement debit or credit card from your bank if charges continue unauthorized.
Www.getzealthy.com Customer Service Info
If you need assistance, here's how you can get in touch with Www.getzealthy.com's support team.
Cancel Www.getzealthy.com Script
Script
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Dear Zealthy Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to ongoing concerns about the service and my current circumstances, I believe this is the best decision for me at this time.
I would appreciate your assistance in processing this cancellation promptly. Please confirm once my subscription has been successfully canceled.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Www.getzealthy.com allows members to cancel their membership anytime through their account under “Manage Membership” to avoid future charges, but no prorated refunds are given for the current membership period once paid. Membership remains active until the current billing cycle ends, and recurring payments continue automatically until cancellation. Refunds are not provided for membership fees, and free trial memberships convert to paid unless canceled before the trial ends. For questions or cancellations, members can contact support@getzealthy.com.
To cancel your subscription on www.getzealthy.com, you need to log into your Zealthy account and select "Manage Membership." This means you will need your password to access your account and cancel the membership yourself. If you don't remember your password, you can reset it on their login page. Unfortunately, cancellation cannot be done without logging in or providing the password first.
- Price increases for the same amount of medication over time.
- Difficulty reaching customer service and being ignored after payment.
- Being charged for unauthorized memberships or subscriptions they did not knowingly apply for.
- Bait and switch tactics, misleading pricing, and unauthorized credit card charges.
- Accounts closed and cards shut off due to alleged fraudulent charges from Zealthy.
- Charged for prescriptions not ordered or authorized.
- Difficulties canceling memberships with repeated billing despite attempts to cancel.
- Delays or failure to receive medication that was paid for.
- Additional membership fees forced despite no longer having medication.
- Lack of refund fulfillment after requesting cancellations or refunds.
- Complaints about fraud, deceptive business practices, and poor customer service.
- Prescribing doctor delays causing long wait times for medication shipment.
- Slow or ineffective processing of cancellations and refunds.
- Unauthorized billing and poor communication warnings.
- Reports of fake or AI-generated communications and persistent sales emails after cancellation.
Be aware that you must cancel your membership before it renews to avoid being charged for the next period, and cancellations must be done at least 36 hours prior to the end of any free trial to prevent automatic charges. Once a membership term has started, you can use services until the term ends, but there are no prorated refunds or early cancellation refunds. Additionally, consultation fees, provider visit charges, and medication orders (once shipped) are non-refundable, so you can't cancel these after purchase.
Before canceling your subscription on Www.getzealthy.com, know that you must cancel before your membership renews to avoid charges for the next period. After cancellation, you will still maintain access to the services until the end of your current billing cycle; however, no prorated refunds are provided for any unused portion of the membership fee. Medication orders cannot be canceled or refunded once shipped, so consider this before you cancel. Lastly, cancellations can be conveniently managed anytime through your account under "Manage Membership," and free trials will automatically convert to paid memberships unless canceled before the trial ends.
- Access to your Zealthy account (login credentials required)
- Navigate to your profile in the secure member portal
- Select “Manage membership” option
- Select “Manage plan” to proceed with cancellation
- Cancellation at least 36 hours prior to renewal (for next billing cycle to not be charged)
- Possibly notify your provider if you are discontinuing medication as part of your membership
- Contact support@getzealthy.com if additional help is required
We've actually written a step by step guide on how to get a refund from Www.getzealthy.com. Check it out!
The Easiest Way to Cancel Www.getzealthy.com
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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