Youmetalks is a platform that helps people connect and chat with others worldwide to share experiences and make new friends. Instead of a regular subscription, it uses a credit-based system where you buy credits to use chat features, though sometimes you might get free tokens to try it out. The credits system is designed to keep the community safe and supported. If you see charges from Youmetalks, it's usually because of the credits you purchased to chat or see photos on the platform.
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The cancellation process for Youmetalks is complex and primarily requires writing a detailed email to their support and often involves escalating through bank disputes or chargeback services due to poor direct response. Many users report difficulty in getting effective support and cancellations directly from the company, leading to a high difficulty score.
Estimated Time
On average, it takes
3 days
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minutes to cancel a youmetalks subscription.
How to Cancel youmetalks: Step by Step
If you purchased through YouMeTalks directly:
- Log in to your YouMeTalks account.
- Navigate to the "Account" settings.
- Select the "Subscription" tab.
- Click on "Cancel Subscription" and follow prompts to confirm cancellation.
If you purchased through a third-party app or service:
- Open the app or service used for the purchase (e.g., Apple App Store, Google Play Store).
- Go to your account settings or subscriptions section.
- Locate YouMeTalks in your list of active subscriptions.
- Select YouMeTalks and choose "Cancel Subscription." Confirm any prompts that appear.
If you purchased through PayPal:
- Log in to your PayPal account.
- Go to the "Settings" (gear icon) and select "Payments."
- Click on "Manage Pre-approved Payments" under the "Pre-approved payments" section.
- Find YouMeTalks in the list and select it.
- Click "Cancel" to stop future payments and confirm the cancellation.
If you want to request a refund:
- Send a refund request email to support@youmetalks.com including:
- Your account details
- Explanation of the issue
- Request for refund
- Ensure you have at least 20 credits remaining on your account balance.
- Wait for a response from youmetalks support for further instructions.
Tips & Tricks for Canceling youmetalks
- Ensure you have at least 20 credits remaining in your account before requesting a cancellation or refund.
- Act quickly
- Contact your bank or credit card company immediately to dispute the charge using terms like "unauthorized charge," "fraudulent transaction," or "scam."
- Avoid relying on direct communication with YouMeTalks support, as many users report no effective response.
- Send a refund request email to support@youmetalks.com including your account details, explanation of the issue, and a refund request if you choose to try direct contact.
- Prepare a detailed explanation of your situation if it doesn't clearly fit known refund categories like unused credits or unauthorized payment.
- Keep all transaction records, chat logs, and screenshots to support any disputes or claims.
- Escalate through your payment provider rather than trying to get a refund from YouMeTalks directly.
- Initiate chargebacks or disputes within 60 days of the transaction for best results.
- Beware of "recovery scammers" promising refunds for a fee; only use official bank or credit card dispute processes.
- Report the experience publicly on Reddit, scam forums, or consumer protection sites to warn others and increase pressure.
- Use third-party services like Chargeback that can monitor and cancel unwanted subscriptions and initiate refund requests on your behalf.
- Timing matters: don't delay disputing charges, and dispute immediately after noticing the issue.
youmetalks Customer Service Info
If you need assistance, here's how you can get in touch with youmetalks's support team.
Cancel youmetalks Script
Script
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Dear YouMeTalks Team,
I hope this message finds you well. I am writing to kindly request the cancellation of my subscription. Unfortunately, I have found that I am not utilizing the service as much as I expected. I appreciate the value YouMeTalks offers, but it no longer aligns with my current needs.
Please confirm the cancellation of my membership and any final billing details.
Thank you for your assistance.
Best regards,
Frequently Asked Questions
There is no publicly available information on youmetalks.com regarding their membership, subscription, or bill cancellation policy. It is recommended to contact their customer support directly for accurate and specific details about cancellations.
To cancel your subscription on YouMeTalks, it does not appear that you specifically need your password. There is no clear mention of password requirements for canceling subscriptions, and the available support options like phone or email are reportedly non-functional. However, if you need to reset your password for any reason, you can usually do so on their login page with a "Forgot Password" link, though no direct reset URL was found. If you are unable to cancel via the site, refund and cancellation requests are recommended to be made via email to support@youmetalks.com or through your bank or credit card company.
- Profiles and chats are not from real people but from bots designed to make users keep spending money.
- Limited number of free chat credits initially given to hook users.
- Outrageous fees for short conversations, e.g., $100 for one evening, $20 for less than 5 minutes.
- Requests to disable or delete accounts are ignored.
- People users "talk" to may be scammers professing love quickly.
- Messages seem fake and insincere, with no users from the USA despite claims.
- Use of AI and scripted responses; users have to keep buying credits.
- Attempts to communicate off-site are blocked or deleted.
- Conversations are automated to prolong chat sessions and spending.
YouMeTalks does not explicitly mention any lock-in periods, early cancellation fees, or strict contracts that would prevent you from cancelling your subscription at any time. However, refunds are only considered under specific conditions such as never receiving the paid services, account termination, or fraudulent payments. It's important to note that refunds require at least 20 credits unused, and you must request refunds via email. This means while you can cancel anytime, getting a refund might have some restrictions.
Before cancelling your Youmetalks subscription, it's important to know that the platform charges by the minute for chat rather than a traditional monthly subscription, so once you cancel, you will lose access to any paid chat time immediately. You will no longer have the ability to chat with matches or access any premium communication features. Additionally, there does not appear to be a refund policy for unused chat minutes after cancellation, so consider using your remaining chat time before cancelling. Keep in mind that cancelling ends your access to premium content and interactions on the site.
- Account email address associated with your Youmetalks account
- Request made through the app (Profile > Communication Preferences > Other > Delete my account) or by email
- Specific request (e.g., cancellation, deletion, or refund)
- Explanation of the reason for cancellation, deletion, or refund (optional, but often requested)
- Any remaining credits balance (especially if requesting a return of credits; must be at least 20 credits for credit returns)
- Contact support email: support@youmetalks.com
- Wait for confirmation or further instructions from YouMeTalks support
We've actually written a step by step guide on how to get a refund from youmetalks. Check it out!
The Easiest Way to Cancel youmetalks
If you’re frustrated trying to cancel your subscription, membership, or bill from youmetalks—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to youmetalks?
YOU-METALKS, YOUMETALKS, YOUME-TALKS PAYMENT, YOUMETALKS.COM, YMTKALKS, YMTK*YOUMETALKS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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