One Pass offers a fitness membership that gives you unlimited access to gyms, fitness studios, online workouts, brain health activities, and social events. It’s designed to help you stay active and engaged with options both in-person and online. If you see charges from One Pass, it’s likely for a monthly subscription that lets you use these fitness and wellness services. Typically, you are billed monthly and can cancel at least 30 days before the next billing cycle to avoid further charges.
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Cancellation can be done anytime through the portal dashboard, but requires a 30-day notice before the next billing date, which adds procedural complexity and delay in effective cancellation.
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minutes to cancel a youronepass subscription.
How to Cancel youronepass: Step by Step
If you purchased through Credit/Debit Card:
- Log into your YourOnePass account at youronepass.com.
- Navigate to the ‘Account Settings’ or ‘Profile’ section.
- Look for the ‘Subscriptions’ or ‘Billing’ option.
- Select the membership that you wish to cancel.
- Click on ‘Cancel Subscription’ or ‘Manage Subscription’.
- Follow any prompts to confirm the cancellation.
- You should receive a confirmation email about your cancellation shortly.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap on your name at the top to access your Apple ID.
- Select ‘Subscriptions’.
- Find and select ‘YourOnePass’ from the list of subscriptions.
- Tap ‘Cancel Subscription’ at the bottom of the screen.
- Confirm the cancellation.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap the profile icon at the top right.
- Select ‘Payments & subscriptions’.
- Tap ‘Subscriptions’ and find ‘YourOnePass’.
- Tap ‘Cancel Subscription’ and follow the on-screen instructions.
- Ensure that you receive confirmation of your cancellation.
Tips & Tricks for Canceling youronepass
- Call OnePass early and firmly state your intent to cancel, mentioning any dissatisfaction like fee increases or service changes to strengthen your case.
- Understand that cancelling OnePass subscription does NOT automatically cancel your gym memberships; you must individually call and cancel with each gym to avoid ongoing charges.
- Be prepared for some gyms to be uninformed about OnePass cancellation, so call during business hours and ask for a manager if necessary.
- If one gym is uncooperative, try contacting a different location of the same gym chain as policies and knowledge may vary.
- Check cancellation deadlines carefully—typically you must cancel at least 30 days before next billing to avoid being charged for the next month.
- Consider downgrading your membership to a minimal digital tier if immediate cancellation is not possible, which some users use as a tactic to stop full payments.
- Use a dedicated or virtual credit card with a low limit for payments to avoid surprise charges and to easily block future payments if necessary.
- Mention that your OnePass membership is linked to a healthcare provider or insurer code if needed to legitimize your cancellation request, as some users found this angle useful.
- Escalate to OnePass customer service and keep records of all communications, including dates, names, and what was said, in case disputes arise.
- Timing is critical; cancelling right before the billing cycle closes at the start of the month is essential to avoid unwanted charges, as the billing is usually in advance.
- Be persistent and patient, as cancellation may require repeated calls and follow-ups with both OnePass and individual gyms.
youronepass Customer Service Info
If you need assistance, here's how you can get in touch with youronepass's support team.
Cancel youronepass Script
Script
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Dear YourOnePass Team,
I am writing to request the cancellation of my subscription, as I have decided to discontinue my membership for personal reasons. I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
YourOnePass membership is billed in advance, and members must submit a cancellation request at least 30 days before the next billing date (the 1st of each month) for cancellation to take effect at the end of the following month. If cancellation is requested less than 30 days prior, it will be effective at the end of the second month after the request. If you leave your employer or are terminated, your membership will be cancelled automatically and billing will stop.
To cancel your subscription with One Pass Select, you generally need to log in to your account, which requires your password to authenticate your identity. This ensures that only the account holder can make subscription changes. If you have forgotten your password, you can reset it using the password reset link here: https://www.onepassselect.com/forgot-password. Cancelling without a password or through unauthenticated channels is not typically supported for security reasons.
- Lack of time to attend or use the membership
- Lack of motivation to continue
- Lack of results or progress
- Boring classes or uninspiring content
- Classes held at inconvenient times
- Cost or membership fees being too expensive
- Relocation to a different area
- Lack of enjoyment or engagement
- Poor equipment selection or broken/unavailable equipment
- Poor atmosphere and community feel
- Intimidation from other members
- Anxiety about using equipment and facilities
- Poor customer service
- Poor hygiene of equipment and facilities
- Gym too busy or overcrowded
- Preference for home workouts over gym use
- Inconvenient opening hours
- Difficult location or accessibility issues
- Significant changes in personal or financial life
- Long-term illness or injury
- Failed payment, often due to insufficient funds
YourOnePass subscription requires you to cancel at least 30 days before the next billing date (which is the 1st of each month) for the cancellation to take effect at the end of the following month. If you cancel less than 30 days before the billing date, your subscription will continue for an additional month after that, meaning you could be billed for up to two more months after your cancellation request. There are no upfront lock-ins or early-cancellation fees, but the advance billing cycle creates a delayed cancellation effect you should be prepared for.
Before cancelling your OnePass subscription, be aware that access to all membership features will stop at the end of your current billing period. You will lose access to any exclusive content, services, or discounts tied to your membership. If you have family or friend members on your plan, only the primary member can manage or cancel these memberships. Remember that any changes, including cancellations, will take effect starting from your next billing cycle, so plan accordingly to avoid unexpected charges or interruptions.
- Member account login credentials (email and password to log in to youronepass.com online portal)
- Access to “Manage Membership” page under “Your Account” after logging in
- Knowledge of your current membership tier (for selecting which plan or tier to cancel, if applicable)
- Primary account information for family memberships (primary account holder can cancel or update family plans)
- 30 days' notice before your next billing date to ensure timely cancellation
- Billing date awareness (know your monthly billing cycle, usually the 1st of the month)
- Access to update payment details (credit card info) if needed during the process
- Ability to submit a cancellation request online via the portal dashboard
- Customer support contact information (recommended, in case login issues or further assistance is needed)
We've actually written a step by step guide on how to get a refund from youronepass. Check it out!
The Easiest Way to Cancel youronepass
If you’re frustrated trying to cancel your subscription, membership, or bill from youronepass—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to youronepass?
Here are some competitors or alternatives to YourOnePass (youronepass.com) fitness membership program:
YOURONEPASS, YOUR ONE PASS, YOURONEPASS.COM, YOURONEPASS SELECT, YOPAYMENT, OPPASSPAY, ONEPASS PAYMENT
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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