Yourselfirst.com offers a personality quiz-type service that claims to give insights about your character and personal growth. However, many users report that signing up leads to a hidden subscription billing of about £29.95 per month, often without clear upfront notice. The company auto-bills customers regularly, which can come as a surprise if you're not aware of the subscription terms. If you see charges from them, it's likely from this subscription service tied to their personality test offering.
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The cancellation process is clearly outlined on the Yourself First support page, involving straightforward steps to access account settings and manage plans. Additionally, there is support available via email if users face any difficulties, which reduces complexity and makes the cancellation relatively easy for consumers.
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How to Cancel yourselfirst: Step by Step
If you purchased through Yourselfirst.com:
- Log in to your account at yourselfirst.com.
- Navigate to your Profile.
- Click on Account settings.
- Select Manage Plans.
- You will see all your active plans; choose the one you want to cancel.
- Follow the prompts to cancel your subscription.
- If you encounter any issues, email customer support at hello@yourselfirst.com, using the email associated with your subscription.
Tips & Tricks for Canceling yourselfirst
- Freeze your card immediately to prevent further unauthorized charges.
- Request a new card from your bank to cut off the subscription's payment source.
- Block the transaction using your payment service such as Apple Pay or PayPal.
- Send a clear cancellation email demanding account termination once your payment info is secure.
- Do not rely on the website cancellation option as it often reloads without cancelling.
- Customer service is usually unresponsive; if contacted, mention a "GDPR withdrawal" but expect a month-long wait.
- Watch out for small test charges (like $0.99) that precede larger recurring charges.
- Dispute charges through your bank or payment provider and request chargebacks aggressively.
- Be persistent and escalate by reporting to authorities or fraud prevention forums if charges continue.
- Timing matters: attempt disputes on business days for better responsiveness from banks.
yourselfirst Customer Service Info
If you need assistance, here's how you can get in touch with yourselfirst's support team.
Cancel yourselfirst Script
Script
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Dear Yourselfirst Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to changing personal circumstances, I find that I am unable to utilize the services as I intended. I would appreciate your assistance in processing this cancellation at your earliest convenience. Thank you for your help!
Best regards,
Frequently Asked Questions
Yourselfirst allows you to manage and cancel your subscription via your account settings on their website. If you need assistance, you can email hello@yourselfirst.com for help with cancellation or refund requests. Refund eligibility details are outlined in their Terms of Service.
To cancel your subscription on Yourselfirst, you will need to log in to your account at https://app.yourselfirst.com/en/sign-in and navigate to Profile > Account settings > Manage Plans. This implies you will need your password to access your account to manage or cancel your subscription. If you have trouble canceling, you can email their support at hello@yourselfirst.com, but you should use the email associated with your subscription to verify your account. If you need to reset your password, you can do so here: https://app.yourselfirst.com/en/sign-in.
- Unauthorized charges for subscriptions users did not sign up for.
- Difficulty in canceling subscriptions due to non-functional cancellation buttons or unclear cancellation processes.
- Unresponsive or poor customer service making refunds and cancellations hard to obtain.
- Misleading subscription terms such as "free" tests that lead to unexpected recurring charges.
- Subscriptions mistakenly activated without clear user consent.
- Charges continuing even after account deletion or cancellation attempts.
- Unexpected recurring fees after a one-time evaluation or initial test.
- Lack of clear refund policy or difficulty in getting refunds.
- Subscription traps leading users to enter payment information before being fully informed.
- Users reporting the need to block cards or report fraud to stop charges.
Yourselfirst.com may make it difficult to cancel your subscription as their interface is reportedly confusing and they do not offer an immediately clear cancellation option. Users have complained that charges continue even after they have tried to cancel, and some report difficulty in obtaining refunds, suggesting possible issues with refund policies or contractual lock-ins. While there is an option to cancel via account settings, users might need to contact support via email, and there are no clearly stated early cancellation fees, but scams and misleading practices have been reported, so be cautious if you decide to subscribe.
Before cancelling a subscription with yourselfirst.com, be aware that many users report difficulty in actually cancelling their membership, with some describing the cancellation process as ineffective or impossible. You will lose access to any personality tests or self-help content that the site offers once the subscription is terminated. Additionally, users have noted that subscription details are often hidden until after payment, and there may be no easy way to stop payments or contact customer service for help. It is important to consider these risks and ensure you have tried all available cancellation methods before proceeding.
- Email address associated with your subscription
- Access to your Profile on yourselfirst.com
- Account settings access to manage plans on the platform
- Direct link to manage your subscription via the website
- Contact support email: hello@yourselfirst.com in case you have troubles canceling
- Possible additional identification/verification information if not emailing from your account’s associated email (details not specified by the provider)
We've actually written a step by step guide on how to get a refund from yourselfirst. Check it out!
The Easiest Way to Cancel yourselfirst
If you’re frustrated trying to cancel your subscription, membership, or bill from yourselfirst—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to yourselfirst?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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