YouTube Music is a service where you can listen to over 100 million songs, playlists, albums, and music videos. You can use it for free with ads, or you can get a subscription called Music Premium for $10.99 a month, which lets you listen without ads, offline, and with your screen off. If you have a subscription, you get billed monthly, and if payments fail, YouTube gives you some time to fix them before pausing your membership. Sometimes you might see pending charges that aren’t final, and your billing happens through Google Pay or app stores depending on your device.
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Cancelling a YouTube Music subscription involves only a few simple steps: accessing profile > paid memberships > selecting the membership > confirming cancellation. It is straightforward and mostly just involves taps or clicks without complicated navigation or waiting times.
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How to Cancel YouTube Music: Step by Step
If you purchased through Google Play:
- Open the YouTube Music app.
- Tap your profile picture in the upper-right corner.
- Select Paid memberships.
- Tap on the membership you want to cancel.
- Tap Continue to cancel.
- Select your reason for canceling and tap Next.
- Tap Yes, cancel.
If you purchased through the YouTube website:
- Log in to the YouTube Music web player.
- Click your profile icon in the upper-right corner.
- In the drop-down menu, select Paid memberships.
- Click the Manage Membership button next to the subscription details.
- Tap the Deactivate button beside your next billing date.
- Select Continue to Cancel.
- Select Yes, Cancel to complete the cancellation.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top to access your account.
- Select Subscriptions.
- Find and select your YouTube Music membership.
- Tap Cancel Subscription.
Tips & Tricks for Canceling YouTube Music
- Check alternate platforms: Many users successfully cancel by managing subscriptions through Google Play Store, Apple subscriptions, or device app store rather than YouTube Music app directly.
- Remove payment methods: Detaching credit card or payment methods linked to Google Pay can prevent charges if cancellation buttons are missing.
- No immediate cancellation: Cancelling YouTube Music usually takes effect at the end of the billing cycle, not immediately, so plan accordingly to avoid extra charges.
- For free trials: Some trials are previews that do not auto-renew or require manual cancellation, users report just waiting until trial expires without active cancellation.
- Use clear, firm language: When seeking support, stating "I want to ensure my subscription will not renew" or "Please assist with immediate cancellation" tends to escalate the issue faster.
- Escalate via support: If automated cancellation options are missing, contacting YouTube or Google support directly through chat or social media often helps to get manual cancellation done.
- Timing matters: Cancel at least a day before the next billing date to avoid being charged for an additional cycle.
- Check if subscribed through promotions: Some promotional subscriptions (e.g., via Rogers or other providers) may have different cancellation paths or immediate effect on cancellation.
YouTube Music Customer Service Info
If you need assistance, here's how you can get in touch with YouTube Music's support team.
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Hello YouTube Music Support,
I hope this message finds you well. I am writing to request the cancellation of my YouTube Music subscription. While I have enjoyed the service, I have decided to discontinue it due to recent changes in my budget and listening habits.
Please let me know if you need any further information to process my request. Thank you for your assistance.
Best regards,
Frequently Asked Questions
YouTube Music memberships can be canceled anytime by visiting the Paid Membership page. However, there are no refunds or credits for partial billing periods. Members can rejoin YouTube Music Premium at any time after cancellation.
To cancel your YouTube Music subscription, you do need to have access to your Google account, which means your password is required. There is no direct way to cancel the subscription without logging in to your account. If you are locked out, your best options are to either recover access to your Google account or block the payment method through your bank. If you need to reset your Google account password to regain access, you can do so here: https://accounts.google.com/signin/recovery
- High cost compared to other music streaming services
- Limited music library or missing favorite artists and songs
- Poor sound quality compared to competitors
- Technical issues such as app crashes or streaming interruptions
- Frequent ads in free tier leading users to cancel premium
- Lack of offline listening or unreliable offline mode
- Unwanted auto-renewals or lack of clear billing notifications
- Inconvenient user interface or difficult navigation
- Preference for other platforms with better features or exclusive content
- Changes in personal financial situations leading to budget cuts
- Poor customer service responsiveness or support experience
- Insufficient playlist customization or recommendations
- Subscription overlap due to having multiple streaming services
- Unwanted family or account sharing issues causing privacy concerns
- Lack of integration with other devices or apps used
You can cancel your YouTube Music subscription at any time without any contracts, lock-ins, or early-cancellation fees. However, once you cancel, you will not receive any refunds or credits for partial billing periods, so your membership benefits continue only until the end of the current billing cycle. There are no tricky gimmicks to prevent cancellation, but your membership simply won't renew after you cancel.
Before cancelling your YouTube Music subscription, know that you will lose access to premium features such as ad-free listening, background play, and the ability to download songs for offline use. Your existing music library will remain intact, but downloaded songs will no longer be accessible after the subscription ends. You will continue to enjoy premium benefits until the end of your current billing period. If you want to reaccess these features, you would need to resubscribe.
- Access to the active Google Account used for the YouTube Music subscription
- Ability to sign in to music.youtube.com or the YouTube/YouTube Music app
- Navigation to the Paid Memberships section in account settings
- Selection of the YouTube Music subscription from Paid Memberships or App Store/Play Store Subscriptions
- If subscribed via Apple/iOS: Your Apple ID and access to Settings > Subscriptions
- If subscribed via Google Play: Access to the Google Play Store and your Google account
- For some platforms: Selection of a cancellation reason
- Confirmation of cancellation via on-screen prompts
- Billing information review if needed (to ensure which account/subscription to cancel)
- If unable to access original account: Contacting your payment provider may be needed (as Google may not cancel without account access)
We've actually written a step by step guide on how to get a refund from YouTube Music. Check it out!
The Easiest Way to Cancel YouTube Music
If you’re frustrated trying to cancel your subscription, membership, or bill from YouTube Music—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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