ZenBusiness offers a variety of services to help small businesses start and grow, including business formation (like forming LLCs), registered agent service, and worry-free compliance for filing important documents. They also provide subscriptions for professional services such as business email addresses for $25/year, business banking for $5/month, and website building with different plans including eCommerce. Subscriptions typically auto-renew monthly or yearly, and customers might get billed for these based on the plan they choose. If you see a charge from ZenBusiness-email, it’s likely for a subscription service like a business email or one of their other helpful business tools.
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Cancellation requires contacting customer support via email, chat, or phone, or managing subscription through the dashboard. There are no penalties or fees, and the process is straightforward though it is not fully automated online, lowering the difficulty slightly.
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How to Cancel zenbusiness-email: Step by Step
If you purchased through ZenBusiness:
- Contact Customer Support:
- Provide Necessary Information:
- State your intention to cancel your subscription.
- Include any account details necessary for identification.
- Request Confirmation:
- Ask for confirmation of your cancellation request.
- Know the Refund Policy:
- If you are within 60 days, request a full refund, knowing it will be less any state or third-party fees.
- After 60 days, subscriptions can still be canceled, but no refunds will be issued.
Tips & Tricks for Canceling zenbusiness-email
- File a change of registered agent with your state's agency and submit proof to ZenBusiness to facilitate cancellation.
- Register yourself as the registered agent to meet cancellation requirements and gain control over compliance documents.
- Email ZenBusiness the registered agent change form and request their signature promptly to complete cancellation.
- Contact customer service via live chat, phone, or email during business hours to clearly state cancellation intent.
- Cancel within the 60-day money-back guarantee period to request a refund minus third-party fees.
- Keep records of all communications with customer support for reference if disputes arise.
- Be firm and clear in language, explicitly stating you want to cancel subscription or membership without renewal.
- If stuck, escalate via complaints on platforms like Better Business Bureau or Reddit forums to gain company attention.
- Avoid hidden charges by cancelling automatic renewals especially for registered agent services.
- Many users report frustration; it helps to take over compliance and document filings yourself instead of relying on ZenBusiness.
zenbusiness-email Customer Service Info
If you need assistance, here's how you can get in touch with zenbusiness-email's support team.
Cancel zenbusiness-email Script
Script
Copy
Dear ZenBusiness Team,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to unforeseen changes in my business needs, I am unable to continue with the service at this time.
I appreciate the assistance and support I have received thus far. Please confirm that my subscription has been cancelled, and let me know if there are any further actions needed on my part.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
ZenBusiness allows you to cancel a subscription or add-on service by contacting customer support within 60 days for a full refund, minus any state or third-party fees. After 60 days, you can still cancel the subscription, but no refunds will be issued.
To cancel your ZenBusiness email subscription, you can contact their customer support via email at support@zenbusiness.com or by phone at (844) 493-6249. There is no indication that you need your password to cancel your subscription, as cancellations are handled through customer support rather than a self-service portal. If you do need to reset your password for other reasons, you can do so here: https://app.zenbusiness.com/reset-password.
- Unclear or misleading cancellation policies regarding the 60-day money-back guarantee period.
- Ongoing charges despite cancellation requests, resulting in unauthorized fees after customers attempted to cancel.
- Difficulties reaching customer service or receiving help, including being hung up on or no follow-up communication.
- Requirements to dissolve LLC or change registered agent with the state before ZenBusiness cancels the subscription, complicating cancellation.
- Lack of prorated refunds for unused prepaid services when canceling early.
- Automatic updates to payment methods by the bank or payment processors, causing continued charges without consent.
- Customers feeling misled by advertising about refund and cancellation terms or policies.
- Long delays or refusal of refunds even when customers claim to meet refund policy terms.
- Charges for registered agent services even after cancellation requests.
- Overall poor customer service experience when handling cancellation and refund requests.
ZenBusiness does not impose fees or penalties for canceling your account or subscription, and you can typically cancel at any time by contacting customer support. However, if you want a full refund for a subscription or add-on service, you must cancel within 60 days of purchase; after that, cancellation is allowed but without a refund. There are no contracts or lock-ins reported, but be aware that some services like registered agent service require proof of removal from the state upon cancellation.
Before canceling a subscription, membership, or bill for ZenBusiness Email, it's important to know that there are no fees or penalties for canceling your account. However, once you cancel, you lose access to services like the Worry-Free Compliance Guarantee, which handles annual filing, covers two yearly amendments, and helps keep your company in good standing with the state. After cancellation, the responsibility for ongoing state compliance falls on you. Also, if you have a registered agent service through ZenBusiness, you will need to provide proof that ZenBusiness's name has been removed as your agent or that your business has been dissolved.
- Account login credentials (username or email and password)
- Subscription or account ID number (if available)
- Name and contact details (full name, email address, and possibly phone number on the account)
- Proof of identity or verification (upon request by customer support)
- Written request to cancel (clearly expressing the intent to cancel in chat, email, or phone)
- Proof of entity dissolution or status (if canceling a Registered Agent service—such as documentation that the business is dissolved or inactive)
- Any documentation requested by customer support (to expedite the process)
We've actually written a step by step guide on how to get a refund from zenbusiness-email. Check it out!
The Easiest Way to Cancel zenbusiness-email
If you’re frustrated trying to cancel your subscription, membership, or bill from zenbusiness-email—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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