Zety is a company that helps you create professional resumes and cover letters using easy-to-use tools. They offer subscription plans, including a Pro Package that has a 14-day trial for $1.95, and after the trial, it automatically renews at $25.95 every four weeks. You can cancel your subscription anytime if you don’t want to continue. If you're seeing a charge from them, it's likely for one of these subscriptions related to resume-building tools and services.
Canceling a subscription on Zety is quite straightforward as users can cancel directly by logging into their account and navigating to the settings. Assistance is also available via customer support, making the process user-friendly and quick.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Zety subscription.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
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Loss if you keep paying
-$0
$800
$600
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Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a Zety Refund
Start the cancellation process early—ideally before the 14-day trial ends to avoid unexpected charges.
Prepare for the "Cancel Subscription" button not to work on their website; many users report it leads nowhere or is disabled.
Disable any adblockers before trying to cancel online, as this has helped some users access the cancellation function.
Be ready to spend time—expect multiple tries and being put on hold for phone support.
Use direct customer support channels like phone calls or live chat instead of relying solely on the website cancellation option.
Keep detailed records of your cancellation attempts, chats, and calls in case of disputes.
If faced with unauthorized charges, escalate by contacting your bank to dispute the payments if Zety refuses a full refund.
Explicitly state you want to cancel the subscription immediately and ask for confirmation during chats or calls to avoid ongoing charges.
Do not rely on emails from Zety alone—many users report not receiving emails or receipts for recurring payments.
Check payment methods like UPI carefully—some report linked wallets with recurring charges that need to be unlinked separately.
Language tip: Keep your cancellation requests firm and clear, using phrases like "I demand immediate cancellation and refund for unauthorized charges."
Why Do People Request Refunds from Zety
Unauthorized or unexpected charges converting a one-time purchase into a subscription.
Lack of clear communication or acceptance about recurring charges.
Subscriptions auto-renewing after the trial period without explicit consent.
Difficulty in contacting support or canceling the subscription.
Feeling misled due to a small trial fee hiding expensive ongoing subscription fees.
Perception of scam-like practices and billing without consent.
Delays and dissatisfaction with the refund process.
Zety Refund Script
Script
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Dear Zety, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Zety Refund Policy
Zety allows you to cancel your subscription at any time by logging into your account and navigating to the settings section, or by contacting their customer support team. For refunds, if you cancel within the first 7 days of purchase, you get a full refund with no questions asked; after 7 days, refunds may be given only if you haven't downloaded any files while your account was active.
The Easiest Way to Get a Zety Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Zety—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Zety allows you to cancel your subscription at any time through your account settings or customer service, but be aware that they do not guarantee refunds. You should always confirm your cancellation by obtaining a cancellation number via email to avoid continued billing, and if you don't receive confirmation, you need to contact customer service again. There are no lock-ins or early cancellation fees, but the lack of guaranteed refunds and the need for cancellation confirmation can be frustrating and feel like subtle hurdles.
Unauthorized or unexpected charges converting a one-time purchase into a subscription.
Lack of clear communication or acceptance about recurring charges.
Subscriptions auto-renewing after the trial period without explicit consent.
Difficulty in contacting support or canceling the subscription.
Feeling misled due to a small trial fee hiding expensive ongoing subscription fees.
Perception of scam-like practices and billing without consent.
Delays and dissatisfaction with the refund process.
Account email address associated with your Zety account
Full name registered on the Zety account
Purpose of request (clearly state you wish to cancel your subscription or membership)
Subscription details (such as the plan name if needed)
Any relevant account or order number (if available from your profile or confirmation emails)
Confirmation of identity (may be required for security if contacting support)
Access to your Zety account (for self-service cancellation in the dashboard)
Before cancelling your Zety subscription, note that cancellation is easy and can be done via your account settings or by contacting customer support. You lose access to Zety's resume building and updating features after cancellation. If you want a refund, you must request it by email within 7 days of purchase for a full refund, or later if you haven't downloaded any files while your account was active. Also, keep in mind that your account is helpful for ongoing resume updates as your career progresses, which you will no longer have with cancellation.
Zety allows you to cancel your subscription at any time by logging into your account and navigating to the settings section, or by contacting their customer support team. For refunds, if you cancel within the first 7 days of purchase, you get a full refund with no questions asked; after 7 days, refunds may be given only if you haven't downloaded any files while your account was active.
To cancel your subscription on Zety, you can do it yourself by logging into your account and going to the "My Plan" section in your dashboard, which requires your account password. Alternatively, you can contact Zety's customer support team via phone or chat to cancel. The information does not specify if a password is required by support for cancellation, but typically, full account access (meaning your password) is needed for self-service cancellation. If you need to reset your password, you can do so here: https://builder.zety.com/reset-password.
We've actually written a step by step guide on how to get a refund from Zety. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Zety subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Zety account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Zety online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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