1 - Visit the FlatRate Moving website at flatrate.com.
2 - Click on the "Login" button located at the top right corner of the homepage.
3 - Enter your account credentials (email and password) and click "Sign In".
4 - Once logged in, navigate to the "My Account" section.
5 - Select "Subscriptions" from the menu options.
6 - Find the subscription you wish to cancel.
7 - Click on the "Cancel Subscription" button next to the relevant subscription.
8 - A confirmation window will appear. Confirm your cancellation by clicking "Yes, Cancel".
9 - You will receive a confirmation email regarding your cancellation.
How to Cancel FlatRate Moving on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top to access your Apple ID settings.
3 - Select "Subscriptions".
4 - Locate the FlatRate Moving subscription in the list.
5 - Tap on the subscription to view details.
6 - Tap "Cancel Subscription" at the bottom of the screen.
7 - Confirm the cancellation when prompted.
How to Cancel FlatRate Moving on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap the menu icon (three horizontal lines) in the top-left corner.
3 - Select "Subscriptions".
4 - Find and select the FlatRate Moving subscription.
5 - Tap on "Cancel Subscription".
6 - Follow the prompts to complete the cancellation process.
How to Cancel FlatRate Moving on PayPal
1 - Log in to your PayPal account at paypal.com.
2 - Click on the Settings gear icon in the top right corner.
3 - Select "Payments" from the menu.
4 - Click on "Manage Automatic Payments".
5 - Find the FlatRate Moving subscription in the list and select it.
6 - Click on "Cancel" to stop the payments.
7 - Confirm the cancellation in the pop-up window.
FlatRate Moving is a company that specializes in making moving easy and stress-free. They offer a range of services like local and long-distance moves, packing, and storage solutions. One cool thing about them is their flat-rate pricing, so you know exactly what you'll pay upfront, without any surprise fees. If you see a billing from them, it's likely for a recent move or service they provided!
Cancelling a subscription with FlatRate Moving can require navigating their customer service channels, which may involve waiting times. However, the process is generally straightforward once in contact with support.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a FlatRate Moving subscription.
How to Contact FlatRate Moving
If you need assistance, here's how you can get in touch with FlatRate Moving's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a FlatRate Moving Refund
Document Everything: Keep records of all interactions, including emails and call logs, to reference if needed.
Be Polite but Firm: Use a calm and respectful tone, stating clearly that you wish to cancel.
Call at Off-Peak Times: Try contacting them early in the morning or late in the evening to avoid long wait times.
Ask for a Supervisor: If initial representatives are unhelpful, ask to escalate the situation to a supervisor.
Use Specific Language: Phrases like "I’m here to cancel my service" can be more effective than vague requests.
Timing is Key: Avoid calling during busy times or right after a holiday to increase your chances of a smooth conversation.
Be Prepared to Negotiate: Some users reported success by offering to stay if given a better deal or incentive.
Check for Online Options: Some users found success using the company’s website or app for cancellation instead of calling.
Know Your Rights: Familiarize yourself with consumer protection laws relevant to subscriptions in your state.
Use Social Media: If you’re having trouble, tweeting at the company can sometimes prompt a quicker response.
Why Do People Request Refunds from FlatRate Moving
Cost becomes too high due to unexpected fees.
Service availability not meeting needs.
Moving dates changed or canceled.
Poor customer service experiences.
Found better pricing with a competitor.
Lack of communication during the moving process.
Damaged items during previous moves.
Change in circumstances such as job loss or relocation issues.
Not using the service as frequently as expected.
Subscription confusion regarding terms and conditions.
Negative reviews or experiences from others.
Changes in policy that are unfavorable.
Billing errors that were not resolved.
Demand for more flexibility in services offered.
FlatRate Moving Refund Script
Script
Copy
Dear FlatRate Moving, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About FlatRate Moving
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0 reviews
Have you used FlatRate Moving? Share your experience by leaving a review.
FlatRate Moving Refund Policy
FlatRate Moving allows customers to cancel their memberships or subscriptions by providing notice according to their specific terms. Once canceled, customers may not be charged for future services, but fees for any already scheduled services may still apply. It is recommended to review the membership agreement for details on notice periods and potential fees.
Get help with your refund
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The Easiest Way to Get a FlatRate Moving Refund
If you're frustrated trying to cancel your subscription, membership, or bill from FlatRate Moving—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious with FlatRate Moving, as they may have terms that involve early cancellation fees or require a notice period before you can terminate your subscription. Always read the fine print to see if there are any lock-in commitments or penalties associated with canceling your membership, as these can significantly complicate your ability to cancel when you want.
Cost becomes too high due to unexpected fees.
Service availability not meeting needs.
Moving dates changed or canceled.
Poor customer service experiences.
Found better pricing with a competitor.
Lack of communication during the moving process.
Damaged items during previous moves.
Change in circumstances such as job loss or relocation issues.
Not using the service as frequently as expected.
Subscription confusion regarding terms and conditions.
Negative reviews or experiences from others.
Changes in policy that are unfavorable.
Billing errors that were not resolved.
Demand for more flexibility in services offered.
Account number
Customer name
Email address
Billing address
Contact phone number
Subscription type
Reason for cancellation
Last payment date
Confirmation of cancellation request
Before cancelling your subscription with FlatRate Moving, be aware that you'll lose access to any exclusive member discounts and promotional deals on moving services. Additionally, your personal moving coordinator, who assists with logistics and planning, will no longer be available to support you. It’s also important to check if there are any cancellation fees or notice periods required, which could impact your overall costs.
FlatRate Moving allows customers to cancel their memberships or subscriptions by providing notice according to their specific terms. Once canceled, customers may not be charged for future services, but fees for any already scheduled services may still apply. It is recommended to review the membership agreement for details on notice periods and potential fees.
To cancel your subscription with FlatRate Moving, you will need your password for authentication. If you've forgotten your password, you can easily reset it by visiting [this password reset link](https://www.flatrate.com/reset-password). If you prefer, you can also contact their customer support for assistance without needing to log in.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your FlatRate Moving subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your FlatRate Moving account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel FlatRate Moving online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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