2 - Go to your account settings by clicking on your profile icon in the top right corner.
3 - Select Billing or Subscriptions from the dropdown menu.
4 - Find the subscription you wish to cancel.
5 - Click on Cancel Subscription.
6 - Follow the prompts to confirm the cancellation of your subscription.
7 - You should receive a confirmation email once your subscription has been cancelled.
How to Cancel guidde on Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top.
3 - Select Subscriptions.
4 - Find the subscription for Guidde.
5 - Tap on it and select Cancel Subscription.
6 - Confirm the cancellation.
How to Cancel guidde on Google Play
1 - Open the Google Play Store app.
2 - Tap the menu icon (three horizontal lines) and select Subscriptions.
3 - Find your Guidde subscription.
4 - Tap Cancel Subscription.
5 - Follow the instructions to confirm your cancellation.
How to Cancel guidde on PayPal
1 - Log in to your PayPal account.
2 - Click on Settings (gear icon).
3 - Select Payments from the menu.
4 - Click on Manage Automatic Payments.
5 - Find the Guidde subscription.
6 - Click on Cancel.
7 - Follow any prompts to complete cancellation.
Guidde is a service that helps you create professional how-to videos and tutorials easily. They offer a Free plan where you can make up to 25 videos, which is great for getting started. If you need more features like unlimited videos, removing their watermark, or exporting files, you can subscribe to their Pro plan for $16 a month. For teams, the Business plan offers extra collaboration tools and advanced features for $35 per user each month. So if you're seeing a charge from Guidde, it’s likely because you’re subscribed to one of these plans to create or manage tutorial videos.
The cancellation process involves navigating to workspace settings, selecting the billing tab, and changing the plan to a free tier, which is straightforward but requires some navigation within the dashboard. There are clear instructions and confirmations, making it relatively easy for consumers familiar with digital platforms.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a guidde subscription.
How to Contact guidde
If you need assistance, here's how you can get in touch with guidde's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
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Tips and Tricks for Getting a guidde Refund
Review your bank statements line-by-line to identify all ongoing subscriptions before trying to cancel.
Use precise, assertive language when contacting customer service, like "I want to terminate my subscription immediately" or "Please cancel all future charges effective today."
Request cancellation confirmation in writing via email or chat to create a paper trail.
Escalate by asking for supervisors if the initial representative does not comply with cancellation requests.
Utilize timing to your advantage: Try cancelling close to the billing date but before the charge processes to avoid additional fees.
Use direct phone calls instead of online forms when possible, as some services make digital cancellation purposely difficult.
Send cancellation requests by certified mail if digital or phone attempts fail, to have proof of your intent and date.
If access is lost to account credentials, mention specific account details like phone number, billing address, or last charge to prove ownership.
Contact your bank or credit card company to stop future payments if a company refuses to cancel or continues charges illegitimately.
Be persistent and document every communication, including dates and names of representatives to challenge unauthorized charges later if needed.
Why Do People Request Refunds from guidde
Forgot to cancel on time, leading to unwanted charges.
Service or product is no longer needed, so the subscription is cancelled.
Dissatisfaction with the quality of the service or product.
Financial reasons, such as wanting to save money or reduce expenses.
Found a better alternative subscription or service elsewhere.
Complicated cancellation process making people hesitant to continue.
Unclear refund policies or no refunds offered.
Unexpected recurring charges that customers were unaware of.
Lack of usage or infrequent use of the subscription benefits.
Technical issues or poor customer support.
Changes in personal circumstances such as moving or lifestyle changes.
Trial period ended and customers do not wish to continue.
guidde Refund Script
Script
Copy
Dear guidde, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About guidde
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guidde Refund Policy
Guidde's cancellation policy allows you to cancel your paid subscription by switching to the Free plan in the Workspace Settings under the Billing tab. Your subscription remains active with paid features until the end of the current billing cycle, after which your plan automatically switches to Free with no refunds for unused time. Videos remain accessible, and you can reactivate a subscription anytime by choosing a paid plan again.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a guidde Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from guidde—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
When canceling a Guidde subscription, the cancellation takes effect at the end of the current billing cycle, and your plan automatically switches to the Free plan. There are no lock-ins, contracts, or early-cancellation fees, but be aware there are no refunds for unused subscription time and access to paid features continues only until the current billing period ends. Videos remain accessible with limitations on the Free plan after cancellation.
Forgot to cancel on time, leading to unwanted charges.
Service or product is no longer needed, so the subscription is cancelled.
Dissatisfaction with the quality of the service or product.
Financial reasons, such as wanting to save money or reduce expenses.
Found a better alternative subscription or service elsewhere.
Complicated cancellation process making people hesitant to continue.
Unclear refund policies or no refunds offered.
Unexpected recurring charges that customers were unaware of.
Lack of usage or infrequent use of the subscription benefits.
Technical issues or poor customer support.
Changes in personal circumstances such as moving or lifestyle changes.
Trial period ended and customers do not wish to continue.
Administrator access to the Guidde workspace (only admins can cancel the subscription)
Ability to log in to your Guidde account/dashboard
Access to Workspace Settings in your account
Access to the Billing tab under Workspace Settings
Locate and use the Change Plan option
Selection of the "Back to Free" plan to confirm cancellation
No refunds for unused time after cancellation
If you encounter issues, you may need the support contact email to request assistance
Before cancelling your subscription to Guidde, note that you will be switched to the Free plan at the end of your current billing cycle. If your workspace has more than 25 videos, only the last 25 will remain editable while the rest become view-only, although embedded videos will still be viewable by your audience. You will retain access to all paid features until the billing period ends, but no refunds are given for unused time. To reactivate your subscription, you would need to upgrade again through the Billing settings.
This means you lose the ability to edit older videos beyond the last 25 and access to any premium features included in your paid plan after cancellation is complete.
Guidde's cancellation policy allows you to cancel your paid subscription by switching to the Free plan in the Workspace Settings under the Billing tab. Your subscription remains active with paid features until the end of the current billing cycle, after which your plan automatically switches to Free with no refunds for unused time. Videos remain accessible, and you can reactivate a subscription anytime by choosing a paid plan again.
You do not need a password to cancel your subscription on Guidde.co. The platform uses a passwordless login system where you access your account either via Google/Microsoft authentication or a one-time magic link sent to your email. To cancel, simply go to your Workspace Settings in the dashboard and switch your plan to the Free plan without entering any password. Since passwords are not used, there is no password reset URL needed for this process.
We've actually written a step by step guide on how to get a refund from guidde. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your guidde subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your guidde account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel guidde online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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