1 - Log in to your Ivím Health account at ivimhealth.com.
2 - Select the My Account option from the menu.
3 - Navigate to the Subscriptions tab.
4 - Select your active subscription and choose the option to Cancel Subscription.
5 - Follow the prompts to confirm the cancellation of your membership.
6 - You will receive a cancellation confirmation message upon successful cancellation.
How to Cancel ivimhealth on a third-party provider or app (Apple, Google Play, etc.)
1 - Open the app store on your device (App Store for iOS or Google Play for Android).
2 - Go to your account settings and select Subscriptions (or equivalent option).
3 - Find Ivím Health in your subscriptions list.
4 - Select Ivím Health and choose the option to Cancel Subscription.
5 - Confirm the cancellation as prompted.
Ivím Health offers personalized health and wellness programs mainly focusing on weight loss and hormone optimization through online telehealth care. They provide a membership for $74.99/month, which includes unlimited provider consults, access to a care team, nutritional counseling, a mobile app, and more. Members pay separately for medications, but the membership fee covers all the telehealth services and benefits. So, if you see a charge from Ivím Health, it's likely your monthly membership fee for these ongoing health services.
The cancellation process is straightforward and can be done directly by the user on their account page under the Subscriptions tab, making it quite easy.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a ivimhealth subscription.
How to Contact ivimhealth
If you need assistance, here's how you can get in touch with ivimhealth's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a ivimhealth Refund
Wait until the initial 3-month jumpstart period is complete before attempting to cancel, as cancellations are often blocked during this time.
Attempt cancellation promptly once the committed period (3 months) is over to avoid further charges; some users successfully canceled immediately after.
Be prepared for poor customer service—calls may go unanswered, and only automated messages or non-functional chatbots are available.
Use persistent communication through repeated emails, calls, or texts to get a response, especially if trying to confirm cancellation or request refunds.
Demand confirmation in writing that your subscription or shipment is canceled and no further billing will occur.
Consider disputing charges through your credit card company if you cannot get a refund or cancellation confirmed.
Escalate by requesting contact with a pharmacist or provider, scheduling video calls if possible to inquire about orders or cancellations.
Document all interactions including times, dates, and names, to support escalation or disputes.
Check the website or your account page regularly for order tracking and cancellation options, though these may be limited or non-functional.
Express dissatisfaction clearly and firmly in your communications, emphasizing your intent not to pay further fees.
Be aware that the company may require doctor clearance via fax or email before processing cancellation or stopping shipments.
Ordering a large upfront supply (like 6 months) may lock you in and prevent cancellation until that period ends.
Why Do People Request Refunds from ivimhealth
Difficulty in canceling subscriptions: No option to cancel on the app; website claims memberships cannot be canceled; unresponsive support via email, chat, and phone.
Unauthorized or recurring charges: Customers report being charged even after attempting cancellations.
Non-delivery or delayed delivery: Medications or products not delivered on time with vague excuses like pharmacy delays or nationwide shortages.
Unfulfilled services despite payment: Customers pay fully but do not receive products or services as promised.
Poor customer service: Frustration over lack of response or communication from company representatives.
Quality concerns with medications: Changes in pharmacy leading to lower product quality and refusal of refunds.
Refund difficulties: Refunds generally not offered except in cases involving BBB intervention; opened or used products are non-refundable.
Repeated cancellation attempts ignored: Customers threaten legal action due to company ignoring cancellation requests.
Payment disputes: Arguments about billing, subscription continuation, and unauthorized charges are common.
Membership commitments: Some customers mention mandatory multi-month commitments making early cancellation impossible.
ivimhealth Refund Script
Script
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Dear ivimhealth, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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ivimhealth Refund Policy
Ivím Health's membership subscription fees are non-refundable, and obligations to pay remaining fees for multi-month programs cannot be canceled once agreed upon. Subscriptions auto-renew monthly until terminated by either party via the Ivím website, text, or email with a termination request made at least 48 hours before renewal. Ivím may also terminate immediately for breach of terms, and any equipment provided remains their property and may need to be returned upon cancellation.
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The Easiest Way to Get a ivimhealth Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ivimhealth—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Ivím Health subscription plans often come with contracts that require payment for the entire program duration (e.g., 2, 3, 4, 6, or 12 months) once agreed upon, and no refunds are available. While you can cancel your membership immediately after the final payment of the program, the obligation to pay for the program fees cannot be canceled beforehand. This means you cannot avoid paying for the full committed term if you decide to cancel early, which acts as a lock-in with no typical early cancellation or refund options.
Difficulty in canceling subscriptions: No option to cancel on the app; website claims memberships cannot be canceled; unresponsive support via email, chat, and phone.
Unauthorized or recurring charges: Customers report being charged even after attempting cancellations.
Non-delivery or delayed delivery: Medications or products not delivered on time with vague excuses like pharmacy delays or nationwide shortages.
Unfulfilled services despite payment: Customers pay fully but do not receive products or services as promised.
Poor customer service: Frustration over lack of response or communication from company representatives.
Quality concerns with medications: Changes in pharmacy leading to lower product quality and refusal of refunds.
Refund difficulties: Refunds generally not offered except in cases involving BBB intervention; opened or used products are non-refundable.
Repeated cancellation attempts ignored: Customers threaten legal action due to company ignoring cancellation requests.
Payment disputes: Arguments about billing, subscription continuation, and unauthorized charges are common.
Membership commitments: Some customers mention mandatory multi-month commitments making early cancellation impossible.
Account login credentials (username and password for your ivimhealth account)
Access to the My Account page on ivimhealth.com
Active subscription status (the final payment must be made before cancellation is possible)
Personal identifying information (such as name and contact details, especially if canceling via email or certified mail)
Subscription details (plan type, renewal date)
Email address (required if canceling by email to support@ivimhealth.com)
Notice of termination (notification must be sent at least 48 hours before your renewal date)
Mailing address (if canceling via certified mail; to: 4200 Regent Street, Suite 200, Columbus, OH 43219)
Proof of final payment (may be required in cases of dispute)
Before cancelling your subscription or membership with Ivím Health, keep in mind that cancellation can be done once your final payment for the program has been made. Cancelling ends your membership immediately, which means you lose access to support, registered nurses (RNs), nurse practitioners (NPs), and the Ivím app. For multi-month programs (2, 3, 4, 6, or 12 months), you are contractually obligated to pay for the entire program duration and cannot receive a refund for the remaining months. Additionally, any equipment provided, such as bio-monitoring devices, may need to be returned or will be disabled after cancellation. Cancellation requests must be made at least 48 hours before the subscription renewal to avoid charges for the next period.
Ivím Health's membership subscription fees are non-refundable, and obligations to pay remaining fees for multi-month programs cannot be canceled once agreed upon. Subscriptions auto-renew monthly until terminated by either party via the Ivím website, text, or email with a termination request made at least 48 hours before renewal. Ivím may also terminate immediately for breach of terms, and any equipment provided remains their property and may need to be returned upon cancellation.
To cancel your subscription with Ivím Health, you need to log in to your account on the My Account page and go to the Subscriptions tab to end your membership. Since logging in requires a password, you will need your password to access this page. If you forgot your password, you can reset it at this URL: https://www.ivimhealth.com/my-account/ by using the login page's "Lost your password?" option. Unfortunately, cancellation via phone or chat without authentication does not appear to be available based on the available information.
We've actually written a step by step guide on how to get a refund from ivimhealth. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your ivimhealth subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your ivimhealth account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel ivimhealth online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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