1 - Visit the Journal Star website at journalstar.com.
2 - Scroll to the bottom and click on Account Login.
3 - Enter your username and password to log into your account.
4 - Once logged in, navigate to the Subscriptions section of your account dashboard.
5 - Select the subscription you want to cancel.
6 - Click on Cancel Subscription.
7 - A confirmation message will appear; confirm the cancellation to finalize.
8 - You will receive a confirmation email regarding the cancellation of your subscription.
How to Cancel Journal Star on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top to access your Apple ID.
3 - Select Subscriptions.
4 - Find and select the Journal Star subscription.
5 - Tap on Cancel Subscription.
6 - Confirm the cancellation when prompted.
How to Cancel Journal Star on Google Play
1 - Open the Google Play Store on your Android device.
2 - Tap on the menu icon (three horizontal lines) and select Subscriptions.
3 - Locate your Journal Star subscription in the list.
4 - Tap on the subscription.
5 - Select Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
How to Cancel Journal Star on PayPal
1 - Log into your PayPal account.
2 - Go to the Settings section (gear icon).
3 - Select Payments, then click on Manage Pre-approved Payments.
4 - Find and select your Journal Star subscription.
5 - Click Cancel.
6 - Follow the confirmation prompts to complete the cancellation.
Journal Star, found at journalstar.com, is a local news outlet that delivers daily news, sports, and entertainment updates for the community. They offer subscriptions, allowing readers to access online articles and print editions, keeping you informed about what’s happening nearby. If you see a bill from them, it’s likely for your subscription, ensuring you don’t miss out on important local news and stories.
While Journal Star offers options for cancellation, the process can involve navigating their customer service or online portal, which can be somewhat confusing. This might lead to frustration, but it is not prohibitively difficult to complete.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Journal Star subscription.
How to Contact Journal Star
If you need assistance, here's how you can get in touch with Journal Star's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Journal Star Refund
Call during off-peak hours (mid-morning is often less busy) for better chances of reaching a representative quickly.
Be direct about your intention to cancel; avoid lengthy discussions about why.
Prepare your account information beforehand, like your account number and personal details, to expedite the process.
Use a calm tone; staying polite can sometimes prompt the agent to offer discounts instead of cancelling.
Ask for a supervisor if you're not getting the response you want; they may have more authority to offer cancellations or negotiations.
Document everything during the call, including names, times, and details in case you need to reference them later.
Request a confirmation email after the cancellation to ensure it’s processed correctly.
Utilize social media to publicly post about the cancellation; companies often respond quicker to public complaints.
Be persistent; if your initial attempt fails, don’t hesitate to try again later or use alternative contact methods.
Check your billing cycle and consider timing your cancellation just before the next charge to avoid any fees.
Why Do People Request Refunds from Journal Star
Financial constraints causing a need to cut expenses.
Content relevancy decreasing over time.
Quality of articles not meeting expectations.
Preference for free news sources increasing.
Difficulty canceling or managing the subscription.
Limited access to the service or specific content.
Changes in personal interests or priorities.
Perceived value not justifying the cost.
Negative customer service experiences.
Switching to another publication or service.
Journal Star Refund Script
Script
Copy
Dear Journal Star, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Journal Star
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Journal Star Refund Policy
Journal Star allows subscribers to cancel their membership or subscription at any time. Customers can manage their subscription online through their account settings or by contacting customer service directly for assistance with cancellations.
Get help with your refund
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The Easiest Way to Get a Journal Star Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Journal Star—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when attempting to cancel your subscription, as Journal Star may employ tricks like lengthy cancellation processes or hidden terms that can delay your request. Always read the fine print for potential early-cancellation fees or contract lock-ins that could complicate your exit. Make sure to check if cancellation options are clear and accessible, as some companies intentionally make it difficult.
Financial constraints causing a need to cut expenses.
Content relevancy decreasing over time.
Quality of articles not meeting expectations.
Preference for free news sources increasing.
Difficulty canceling or managing the subscription.
Limited access to the service or specific content.
Changes in personal interests or priorities.
Perceived value not justifying the cost.
Negative customer service experiences.
Switching to another publication or service.
Name on the account
Email address associated with the account
Account number or subscription ID
Billing address
Reason for cancellation
Last payment date
Method of payment used
Phone number linked to the account
Terms of service acknowledgment
Confirmation of cancellation request
Before cancelling your Journal Star subscription, consider that you will lose access to exclusive news articles, local coverage, and in-depth analyses that are not available to non-subscribers. Additionally, any saved articles or personalized content features may no longer be accessible. Be aware of the cancellation notice period; ensure you understand if your cancellation takes effect immediately or at the end of your billing cycle. Lastly, check if there are any promotional offers available if you decide to return in the future.
Journal Star allows subscribers to cancel their membership or subscription at any time. Customers can manage their subscription online through their account settings or by contacting customer service directly for assistance with cancellations.
To cancel your Journal Star subscription, you will need to log into your account, which requires your password. If you've forgotten your password, you can reset it using this link: [Reset Password](https://journalstar.com/login). If you prefer not to use online methods, you can also contact customer support for assistance.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Journal Star subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Journal Star account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Journal Star online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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