How to Cancel Jungle Scout on Jungle Scout website
1 - Log into your Jungle Scout account.
2 - Click your avatar located at the top-right corner to access the Settings.
3 - Click on "Subscriptions".
4 - Click the "Cancel Plan" button.
5 - To confirm your cancellation, click the "Continue Cancelling" button on the next screen.
6 - If you change your mind, you can return to the previous page without proceeding with the cancellation.
7 - Note: All your saved data will be deleted once your access expires at the end of your billing cycle.
8 - If you are eligible for a refund based on the 7-day money-back guarantee, please chat with the support team for assistance.
Jungle Scout helps people who sell on Amazon by offering tools to research products, track sales, and find good keywords. They have different subscription plans you can pay monthly or yearly, with prices starting around $29 a month if paid yearly. Depending on the plan, you can track from 50 to 2,000 products and access features like sales tracking, automation tools, and competitive insights. If you're seeing a charge from them, it's likely for one of these subscription plans to use their software to grow your Amazon business.
The cancellation process is straightforward and can be done directly within the user's account settings by clicking through a few prompts. The steps are clearly described and do not require lengthy interactions unless the user has an annual plan or other special cases requiring support contact.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Jungle Scout subscription.
How to Contact Jungle Scout
If you need assistance, here's how you can get in touch with Jungle Scout's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
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Tips and Tricks for Getting a Jungle Scout Refund
Cancel monthly plans directly through your Jungle Scout account settings to avoid delays.
For annual plans, send a clear and firm cancellation email to support@junglescout.com stating your intent to cancel.
Ask for explicit confirmation of cancellation to ensure they acknowledge and process your request.
Time your cancellation request around billing cycles to minimize unwanted charges.
Use professional but firm language, politely stating dissatisfaction or changed circumstances.
If email responses are slow, escalate by replying firmly and mention possible disputes with your bank or third-party services.
Some users found success by using third-party services like DoNotPay to handle cancellation requests.
Leverage the 14-day money-back guarantee by contacting them within two weeks of purchase for a refund.
Be persistent and patient; follow up regularly to ensure your cancellation is processed.
Why Do People Request Refunds from Jungle Scout
Budget Constraints: Cost concerns, especially for newer sellers or those with tight profit margins.
Evolving Business Needs: Developing own research methods or shifting business strategy making Jungle Scout less useful.
Underutilization: Barely logging in or not using the features.
Feature Dissatisfaction: Not providing expected insights or finding another tool that fits needs better.
Seasonal Business: Only needing market research tools during certain times of the year.
Exploring Competitors: Alternatives like Helium 10, Viral Launch, AMZScout, and Sellics offering similar features or different price points.
Lack of Necessary Tools/Data: Making it difficult to find profitable products.
Confusion or Overwhelm: Complexity of the selling process and Jungle Scout features, including PPC and supplier finding.
Unsuccessful Ecommerce Business: Due to lack of profitability, products not selling, inability to differentiate, or poor marketing strategies.
Time Constraints: Not enough time to commit to the business.
Financial Challenges: Inability or unwillingness to continue paying for business expenses, including inventory purchases.
Jungle Scout Refund Script
Script
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Dear Jungle Scout, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Jungle Scout Refund Policy
Jungle Scout allows monthly plan cancellations directly through the user's account by navigating to Settings > Subscriptions and selecting Cancel Plan. Access and saved data remain until the end of the billing cycle. Refunds are not automatic; to be eligible for a refund under their 7-day money-back guarantee, users must contact support via chat. Annual plan cancellations or other issues require contacting support as well. A 20% discount offer may be provided during cancellation.
Get help with your refund
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The Easiest Way to Get a Jungle Scout Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Jungle Scout—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Jungle Scout allows you to cancel your monthly subscription anytime through your account settings, with no lock-in periods or early cancellation fees. However, your saved data will be deleted at the end of the billing cycle after cancellation. Refunds aren't automatic; you can only get a refund if you cancel within the 7-day money-back guarantee and must contact support to process it. So, be aware that if you miss this window, you won't get prorated refunds or refunds for unused time.
Budget Constraints: Cost concerns, especially for newer sellers or those with tight profit margins.
Evolving Business Needs: Developing own research methods or shifting business strategy making Jungle Scout less useful.
Underutilization: Barely logging in or not using the features.
Feature Dissatisfaction: Not providing expected insights or finding another tool that fits needs better.
Seasonal Business: Only needing market research tools during certain times of the year.
Exploring Competitors: Alternatives like Helium 10, Viral Launch, AMZScout, and Sellics offering similar features or different price points.
Lack of Necessary Tools/Data: Making it difficult to find profitable products.
Confusion or Overwhelm: Complexity of the selling process and Jungle Scout features, including PPC and supplier finding.
Unsuccessful Ecommerce Business: Due to lack of profitability, products not selling, inability to differentiate, or poor marketing strategies.
Time Constraints: Not enough time to commit to the business.
Financial Challenges: Inability or unwillingness to continue paying for business expenses, including inventory purchases.
Jungle Scout account login credentials (email and password)
Access to the Jungle Scout website (logged in to your account)
Navigation to the Settings > Subscriptions section within your Jungle Scout dashboard
Knowledge of your subscription plan type (monthly or annual)
Account or subscription details (such as account email, plan type, and possibly invoice or billing reference if contacting support)
Reason for cancellation (may be requested during the cancellation process)
Contact method for support (such as the support email or contact form, if you are on an annual plan)
Confirmation request (if cancelling via email or support form, request written confirmation of your cancellation)
Awareness of any refund eligibility or billing cycle (for example, if claiming the 7-day money-back guarantee, you need to chat with their team)
Before cancelling a Jungle Scout subscription, know that you will retain access to all features until the end of your current billing cycle if on a monthly plan, or until the end of your subscription period if on an annual plan. After cancellation, you lose access to the platform and its tools, so it's important to export any essential data, product lists, or research findings beforehand. Jungle Scout does not offer prorated refunds, but there is a 7-day money-back guarantee for new users. Your account won't be immediately deleted, and you may reactivate it later, though pricing or offers may differ.
Jungle Scout allows monthly plan cancellations directly through the user's account by navigating to Settings > Subscriptions and selecting Cancel Plan. Access and saved data remain until the end of the billing cycle. Refunds are not automatic; to be eligible for a refund under their 7-day money-back guarantee, users must contact support via chat. Annual plan cancellations or other issues require contacting support as well. A 20% discount offer may be provided during cancellation.
To cancel your Jungle Scout subscription, if you have a monthly plan, you can cancel it directly from your account by going to Settings > Subscriptions > Cancel Plan without needing your password. However, if you have an annual plan or cannot find the cancellation option in your account, you will need to contact Jungle Scout support, which may require account verification including password access. If you need to reset your password to access your account, you can do so at this link: https://login.junglescout.com/reset-password.
We've actually written a step by step guide on how to get a refund from Jungle Scout. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Jungle Scout subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Jungle Scout account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Jungle Scout online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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