Showtime is a streaming service that offers movies, TV shows, and original programs. You can subscribe to Showtime on its own for about $10.99 a month, or get it as part of a bundle with Paramount Plus for a slightly higher price. People might see charges from Showtime if they have a monthly subscription or if it's included in their cable, satellite, or streaming TV package as an add-on. Basically, if you're getting billed by Showtime, it's because you have access to their streaming content either directly or through a bundle.
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Cancellation can be done online through several straightforward methods across devices. However, it may involve multiple steps depending on the platform (website, iOS, Android, third-party providers) and potential obstacles such as retention tactics or having to navigate various account settings. Thus, the difficulty is low to moderate rather than very easy or hard.
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How to Cancel Showtime: Step by Step
If you purchased through SHOWTIME directly:
- Go to the SHOWTIME website and log into your account.
- Navigate to your profile or account settings.
- Select "Account" or "Manage Subscription."
- Click on "Cancel Subscription" and follow the prompts to confirm your cancellation.
If you purchased through iOS (Apple):
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions."
- Find and tap on your SHOWTIME subscription.
- Tap "Cancel Subscription" and confirm the cancellation.
If you purchased through Android (Google Play):
- Open the Google Play Store app on your Android device.
- Tap your profile icon in the top right corner.
- Select "Payments & Subscriptions," then choose "Subscriptions."
- Find and tap on your SHOWTIME subscription.
- Tap "Cancel Subscription" and confirm the cancellation.
If you purchased through Amazon:
- Go to the Amazon website and log into your account.
- Navigate to "Your Account" and select "Your Prime Video Channels" if applicable.
- Find your SHOWTIME subscription and select "Cancel Channel" or similar option.
- Follow the prompts to confirm your cancellation.
If you purchased through Roku:
- Press the Home button on your Roku remote.
- Scroll to and select "Streaming Channels".
- Navigate to "Manage Subscription" under SHOWTIME.
- Follow the on-screen instructions to cancel your subscription.
If you purchased through Xfinity:
- Log into your Xfinity account on their website.
- Select "Billing" or "My Services."
- Find your SHOWTIME subscription and select the option to cancel.
- Follow the prompts to confirm your cancellation.
Tips & Tricks for Canceling Showtime
- Use the website's account settings page to cancel instead of calling, navigating to showtime.com/settings, scrolling down to "your account," and selecting cancel.
- When prompted for a reason to cancel, select "other" and input a generic or humorous catchphrase instead of giving real reasons.
- Don't provide reasons or explanations if you have to talk to customer service; firmly state you want to cancel and nothing else.
- Use the "grey rock" technique to avoid being tempted back—show no interest in deals or retention offers, just say "No" repeatedly.
- Set calendar reminders ahead of trial endings to cancel on time and avoid unexpected charges.
- If subscribed via a third party like Amazon or Hulu, cancel through that platform’s subscription management to ensure the Showtime subscription is fully canceled.
- Timing cancellations shortly before renewal dates can help avoid being charged for another billing cycle.
- Be persistent and escalate if necessary—if initial cancellation attempts fail, try calling customer service at 800-746-9846 and request cancellation firmly.
- Expect automated systems and try to reach a live representative if problems persist to ensure cancellation is processed.
- Watch out for auto-renewal and hidden charges on trials and cancel during the trial window while watching for confirmation messages.
Showtime Customer Service Info
If you need assistance, here's how you can get in touch with Showtime's support team.
Cancel Showtime Script
Script
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Hello Showtime Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to a recent change in my personal circumstances, I need to reassess my monthly expenses and, unfortunately, this subscription no longer fits into my budget.
I appreciate the services provided, but I would like to proceed with the cancellation effective immediately. Please confirm the cancellation at your earliest convenience.
Thank you for your understanding.
Best regards,
Frequently Asked Questions
Showtime's subscription cancellation policy states that you can cancel your subscription anytime through your distributor's platform, but cancellation will take effect at the end of your current paid subscription period with no refunds for unused time. Access to the service continues until the period expires, and you must cancel before the subscription renews to avoid additional charges. Trial subscriptions will automatically convert to paid subscriptions unless canceled before the trial ends.
To cancel your Showtime subscription on showtime.com, you do need to log in with your email and password. You will have to enter your password to access your account settings and manage your subscription cancellation. If you don't remember your password, you can reset it at the following link: https://www.showtime.com/password_reset. This ensures that only the account owner can cancel the subscription securely.
- Lack of access or lost access to Showtime content after the Paramount+ merger, even with an active subscription.
- Confusion and technical issues related to managing subscriptions via Apple TV or iTunes, such as inability to restore purchases or sign-in problems.
- Showtime content moved or merged into Paramount+ leading to users needing to download separate apps or sign in separately.
- Subscription management difficulties due to purchase through third parties (Apple), causing inability to properly cancel or restart with new bundles.
- Price increases or changes tied to the bundle or subscription plans leading users to cancel.
- Lack of flexibility to modify or edit subscriptions as users desire.
- Users not using the content enough and wanting to cut down on costs.
- Shows or movies removed from Showtime or Paramount+ post-merger causing dissatisfaction.
- Technical glitches where Paramount+ wrongly considers subscriptions active or inactive, complicating cancellation or access.
Showtime allows you to cancel your subscription at any time through the platform where you subscribed (the Distributor's platform). However, any cancellation only takes effect at the end of your current paid subscription period, and you will not receive any refunds for unused portions of the subscription. Be aware that you must cancel before the next billing cycle to avoid being charged again, and trial subscriptions automatically convert to paid ones unless canceled before they expire. There are no contracts, lock-ins, or early cancellation fees, but once charged, fees are non-refundable and cancellation is your only option to stop future charges.
Before cancelling your Showtime subscription, know that you'll lose access to all Showtime content and any specific features tied to the streaming service once your current paid subscription period ends. There are no refunds provided for any unused portion of your subscription, so you will continue to have access until the end of the billing cycle but charges will stop after that. Cancellation must be done before the next billing cycle to avoid being charged for the next period. If you subscribed through third-party providers, you need to cancel your subscription through them. Also, keep in mind that cancelling is the only way to stop any dissatisfaction or billing issues, and trial subscriptions will convert to paid ones if not cancelled before the trial ends.
- First name associated with your Showtime account
- Last name associated with your Showtime account
- Email address used for your Showtime account
- Account password for sign-in (if canceling online)
- Last 4 digits of the payment card on file (may be needed if contacting support)
- Date of last charge (optional, may be requested by support)
- Amount of last charge (optional, may be requested by support)
- Access to device or platform used to subscribe (Apple ID for iOS/macOS, Google account for Android/Google Play, or account for third-party providers like Amazon, Roku, Xfinity, etc.)
- Access to your Showtime account settings (via Showtime.com or provider platform)
- Confirmation method (email or confirmation code, often recommended to keep as proof of cancellation)
We've actually written a step by step guide on how to get a refund from Showtime. Check it out!
The Easiest Way to Cancel Showtime
If you’re frustrated trying to cancel your subscription, membership, or bill from Showtime—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Showtime?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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