SkinnyFit offers all-natural health and wellness products, including supplements and detox teas designed to promote beauty and weight loss. They have a subscription service where customers can receive products monthly and save up to 50% on each order. Managing or canceling the subscription is done by contacting their customer service via phone or email. If a consumer is seeing charges from SkinnyFit, it's likely due to an ongoing subscription for their products.
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Cancelling SkinnyFit requires either calling customer care or emailing them, which is straightforward though not instant. There's no direct cancellation button visible on the official website, so the process is somewhat manual but simple.
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How to Cancel SkinnyFit: Step by Step
If you purchased through skinnyfit.com:
- Visit the SkinnyFit website at skinnyfit.com.
- Log in to your account using your email and password.
- Navigate to the "My Account" section.
- Select "Subscriptions" from the menu.
- Find the subscription you want to cancel and click "Cancel Subscription".
- Follow the on-screen prompts to complete the cancellation process.
- Check your email for a cancellation confirmation.
If you purchased through Apple:
- Open the App Store on your device.
- Tap on your profile picture at the top right corner.
- Select "Subscriptions".
- Find your SkinnyFit subscription and tap on it.
- Select "Cancel Subscription" and confirm your choice.
If you purchased through Google Play:
- Open the Google Play Store app on your device.
- Tap the menu icon (three lines) and select "Subscriptions".
- Locate your SkinnyFit subscription and tap on it.
- Tap "Cancel Subscription" and follow the prompts to confirm.
Tips & Tricks for Canceling SkinnyFit
- Send a clear, firm email to hello@skinnyfit.com stating you want to cancel immediately.
- Call their customer service at 1-888-862-1758 to follow up, preferably during business hours.
- Document all communications (emails, calls) for proof in case of disputes.
- Cancel at least 24 hours before the next billing cycle to avoid automatic charges.
- Mention you will dispute charges with your bank if unauthorized payments continue.
- Be persistent and escalate by sending multiple cancellation requests and requesting supervisor contact if ignored.
- Use firm but polite language emphasizing your consumer rights and no desire to continue the subscription.
- Return any unopened products promptly as required by their terms to avoid potential legal threats.
- In cases of aggressive or fraudulent behavior, consider reporting to consumer protection agencies or your bank.
- Avoid engaging in phone calls if reception or verification is poor; prefer written proof via email or messages.
SkinnyFit Customer Service Info
If you need assistance, here's how you can get in touch with SkinnyFit's support team.
Cancel SkinnyFit Script
Script
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Dear SkinnyFit Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to personal circumstances, I am unable to continue my membership at this time.
I appreciate the services you provide and hope to return in the future. Please confirm my cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
Frequently Asked Questions
SkinnyFit allows you to modify or cancel your monthly subscription at any time, but requires that cancellations be made at least 24 hours prior to the next billing cycle. They also offer a 30-day money-back guarantee on their products. For cancellation, customers can contact SkinnyFit by phone or email.
To cancel your SkinnyFit subscription, you generally need to log in to your account to manage your subscription. This implies you will need your password to access your account and proceed with cancellation. If you don't remember your password, you can reset it at this URL: https://help.skinnyfit.com/session (the account recovery page). Alternatively, you may contact SkinnyFit customer support by phone at 1-888-862-1758 or email hello@skinnyfit.com for assistance with cancellation if you cannot access your account. This indicates that while usually a password is needed for online cancellation, direct support channels may assist without it.
- Unexpected charges after the 21-day trial period without clear authorization.
- Deceptive tactics regarding trial and subscription fees.
- Difficulty contacting customer service for cancellations or refunds.
- Being automatically signed up for monthly subscriptions without explicit consent.
- Challenges in canceling subscriptions, including lack of response to cancellation requests.
- Receiving products not ordered or multiple unexplained charges.
- Charges for subscriptions not authorized by the customer.
- Confusing trial period timing, starting from order date rather than delivery date.
- Multiple rebilling charges post trial period.
- Delay in communication and reliance on automated replies from customer service.
- Return shipping requirements for products to avoid charges after trial.
- Lack of clear information about subscription obligations during the trial purchase.
SkinnyFit uses a common trick where you must cancel your subscription at least 24 hours before the next billing cycle to avoid being charged again, which can be easy to miss and lead to unexpected fees. While you can cancel your membership at any time by calling or emailing their customer care, the need to proactively cancel before the billing cutoff and the lack of an easy instant online cancellation could be a painful hurdle. There is no mention of long-term contracts, lock-in periods, or early cancellation fees, but vigilance is required to avoid ongoing charges.
Before cancelling your SkinnyFit subscription, it's important to know that with the subscription, you enjoy a 15% discount on your orders and convenient home delivery of supplements, teas, and other wellness products every month. Once you cancel, you will lose access to these subscription benefits including the discounted pricing and regular deliveries. Additionally, cancellation means you won't receive further products until you decide to resubscribe or purchase separately. Make sure to consider your wellness goals and if you want to try a different brand before cancelling.
- First Name
- Last Name
- Address (Street and House number)
- ZIP code
- City
- Email
- Place of residence (optional)
- Discount Code (optional)
- Intent to cancel subscription (effective immediately or select a date)
- Request to terminate direct debit authorization
- Request for deletion of personal data under CCPA (optional)
We've actually written a step by step guide on how to get a refund from SkinnyFit. Check it out!
The Easiest Way to Cancel SkinnyFit
If you’re frustrated trying to cancel your subscription, membership, or bill from SkinnyFit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to SkinnyFit?
SKINNY FIT, SKINNYFIT.COM, SKINNYFIT, SKINNYFIT SUBSCRIPTIONS
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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