2 - Log in to your account using your email and password.
3 - Navigate to the Account Settings section.
4 - Select Subscription Management or a similar option.
5 - Find your active subscription and click on Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
7 - You should receive a cancellation confirmation email shortly.
How to Cancel The Gym NYC on Apple (iOS App Store)
1 - Open the Settings app on your iOS device.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and select your subscription to The Gym NYC.
5 - Tap Cancel Subscription and confirm your cancellation.
6 - You will get an email confirmation about the cancellation.
How to Cancel The Gym NYC on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap on the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Locate and select your subscription for The Gym NYC.
5 - Tap on Cancel Subscription and follow the prompts to confirm.
6 - You will receive a confirmation email about your cancellation.
How to Cancel The Gym NYC on PayPal
1 - Log in to your PayPal account.
2 - Go to the Settings gear icon.
3 - Select Payments and then Manage Automatic Payments.
4 - Find The Gym NYC from the list of merchants.
5 - Click on it and choose Cancel to stop the subscription.
6 - You should receive a confirmation email from PayPal regarding the cancellation.
The Gym NYC is a fitness center that provides a range of workout options, from weight training to group classes and personal training sessions. They offer flexible subscription plans to suit different needs, whether you want to drop in occasionally or commit long-term. If you’re seeing charges from them, it’s likely for your membership fees or any classes you signed up for. It's a great place to get fit and stay motivated!
Canceling a subscription can involve navigating customer service, which may include long wait times and required phone calls. Additionally, the cancellation policy may require advance notice or specific procedures that can complicate the process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a The Gym NYC subscription.
How to Contact The Gym NYC
If you need assistance, here's how you can get in touch with The Gym NYC's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a The Gym NYC Refund
Timing is crucial: Try to cancel just before the billing cycle resets to avoid being charged for the next month.
Be prepared: Have your membership details and account information ready when you contact customer service.
Use persistence: If the first representative is unhelpful, don’t hesitate to ask to speak to a manager.
Stay calm and polite: Being courteous can sometimes lead to better outcomes or waived fees.
Document everything: Keep records of all communications, including dates, times, and names of representatives.
Write a follow-up email: After your call, reiterate your cancellation request in writing to create a paper trail.
Utilize social media: Reach out on platforms like Twitter; public visibility often prompts quicker responses.
Check user experiences: Look up common complaints or successful tactics used by others specifically with The Gym NYC.
Consider in-person cancellation: If convenient, visiting the gym may yield a quicker resolution.
Simplify your reason: Keep your explanation straightforward to avoid lengthy discussions or attempts to keep you as a member.
Why Do People Request Refunds from The Gym NYC
High monthly fees
Inconvenient location
Limited class availability
Unsatisfactory customer service
Lack of cleanliness in facilities
Not enough equipment options
Changes in personal schedule
Health issues or injuries
Pursuing other fitness options
Feeling unmotivated
The Gym NYC Refund Script
Script
Copy
Dear The Gym NYC, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About The Gym NYC
0
0 reviews
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The Gym NYC Refund Policy
The Gym NYC requires members to provide a 30-day written notice for cancellation of their membership. All cancellations must be submitted via email or in person, and membership fees will continue to be charged until the notice period is complete.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a The Gym NYC Refund
If you're frustrated trying to cancel your subscription, membership, or bill from The Gym NYC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of potential cancellation hurdles at The Gym NYC, as they may implement terms that require you to give notice before canceling or subject you to early termination fees. Always check for any minimum commitment periods and make sure to understand the specific cancellation process, which can sometimes be convoluted and hidden in fine print. Don't overlook any automatic renewal clauses, as these could complicate your ability to cancel when you want.
High monthly fees
Inconvenient location
Limited class availability
Unsatisfactory customer service
Lack of cleanliness in facilities
Not enough equipment options
Changes in personal schedule
Health issues or injuries
Pursuing other fitness options
Feeling unmotivated
Account Number
Member ID
Email Address
Full Name
Billing Address
Phone Number
Reason for Cancellation
Cancellation Policy Information
Last Payment Date
Preferred Cancellation Method
Written Confirmation Request
Before cancelling your membership at The Gym NYC, consider the classes and special events you’ll miss out on, including exclusive access to training programs and community challenges. Be aware that you’ll lose access to members-only amenities, such as personal training consultations and discounts on retail items. Additionally, check the terms of your subscription for any cancellation fees or notice periods that may apply. Lastly, think about whether you might want to reactivate your membership in the future, as it may involve new fees or availability issues.
The Gym NYC requires members to provide a 30-day written notice for cancellation of their membership. All cancellations must be submitted via email or in person, and membership fees will continue to be charged until the notice period is complete.
Yes, you will need your password to cancel your subscription at The Gym NYC. If you’ve forgotten your password, you can reset it by visiting this link: [Reset Password](https://thegym.nyc/reset-password). If you require further assistance, consider reaching out to their customer support for help.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your The Gym NYC subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your The Gym NYC account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel The Gym NYC online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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