How to Cancel TollFreeForwarding on TollFreeForwarding.com
1 - Go to the contact page of the website to find the local billing department contact number.
2 - Call the billing department using the provided phone number and request to cancel your subscription.
3 - If you prefer to cancel via email, send an email to billing@tollfreeforwarding.com expressing your desire to cancel your account.
4 - Wait for a confirmation from the billing department that your subscription has been successfully canceled.
TollFreeForwarding provides international toll-free and local phone numbers in over 120 countries with features like voicemail, call routing, and virtual phone systems. They offer flexible subscription plans with no long-term commitments, letting you pay month-to-month or yearly, and you can cancel anytime. Billing is simple and paperless, accessible online with real-time updates, and comes with no hidden fees—just the plan price plus any extra minutes used beyond your included amount. So if you see a charge from them, it's likely for using or subscribing to one of their phone number services.
Canceling a subscription with TollFreeForwarding requires contacting their billing department either by phone or email to request cancellation. There are no long-term contracts, and the process is straightforward but involves waiting for a service representative to process the cancellation, which can take some time.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a TollFreeForwarding subscription.
How to Contact TollFreeForwarding
If you need assistance, here's how you can get in touch with TollFreeForwarding's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a TollFreeForwarding Refund
Call customer service directly to initiate cancellation instead of relying on online or app interfaces.
Use the website on a desktop browser rather than the app for easier access to cancellation options.
Cancel during business hours when representatives are available since cancellations require speaking to a rep.
Escalate by requesting a manager if the first customer service representative is unhelpful or delays cancellation.
Be persistent and clear about cancellation intent; repeat phrases like "I want to cancel my account immediately."
Turn off or change your payment method as a last resort if other cancellation methods fail to stop billing.
Time your cancellation request in advance of billing renewal dates to avoid unexpected charges.
Request a confirmation email or cancellation number to verify your account has been terminated.
Why Do People Request Refunds from TollFreeForwarding
Billing issues such as unexpected or repeated charges, including being charged after free trial periods or multiple charges in a short time.
Poor initial service setup leading to difficulty in starting the service or making it work.
Lack of desired features such as SMS forwarding.
Poor call quality including delays and problems with calls.
Customer support problems such as delayed, poor, or no responses from support staff.
Unsolicited calls causing annoyance to users.
TollFreeForwarding Refund Script
Script
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Dear TollFreeForwarding, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About TollFreeForwarding
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TollFreeForwarding Refund Policy
TollFreeForwarding allows cancellation of accounts only via phone during normal business hours, and all dues and fees must be paid in full before cancellation is processed. Cancellation is immediate upon confirmation and there are no refunds or credits for any partial month's service; once canceled, services and phone numbers are disabled and phone numbers are recycled. Additionally, cancellations cannot be scheduled for a future date and a cancellation confirmation number must be provided to consider the account canceled.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a TollFreeForwarding Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from TollFreeForwarding—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
TollFreeForwarding requires that if you cancel your subscription before the end of your monthly or annual term, you are still responsible for the full charges of that term with no refunds or credits for partial months. Cancellation can only be processed by phone during business hours, and your account isn't considered cancelled until you receive a Cancellation Confirmation Number, which can be a potential pain point. Also, note that your phone numbers are immediately recycled upon cancellation, so you lose access to them right away.
Billing issues such as unexpected or repeated charges, including being charged after free trial periods or multiple charges in a short time.
Poor initial service setup leading to difficulty in starting the service or making it work.
Lack of desired features such as SMS forwarding.
Poor call quality including delays and problems with calls.
Customer support problems such as delayed, poor, or no responses from support staff.
Unsolicited calls causing annoyance to users.
Account holder’s full name used for registration
Registered email address associated with the account
Account number or customer reference (if available)
Reason for cancellation (optional but may be requested)
Phone number associated with the account (if applicable)
Verification information to prove account ownership (such as being able to respond from the registered email or confirm billing/last transaction details)
Last 4 digits of payment method (may be requested to confirm identity)
Before cancelling your TollFreeForwarding subscription, keep in mind that you can cancel anytime without a long-term contract, but you must contact the billing department to do so. Cancellation requires all dues and outstanding fees to be paid in full, and no refunds or credits are issued for partial-month service. Upon cancellation, all services and features will be immediately disabled, and your assigned phone numbers will be recycled and may be reassigned to other customers, meaning you will lose access to those numbers permanently. Also note that cancellation cannot be scheduled for a future date and must be done by phone during business hours. Lastly, your account is only considered cancelled after you receive a Cancellation Confirmation Number from TollFreeForwarding.
TollFreeForwarding allows cancellation of accounts only via phone during normal business hours, and all dues and fees must be paid in full before cancellation is processed. Cancellation is immediate upon confirmation and there are no refunds or credits for any partial month's service; once canceled, services and phone numbers are disabled and phone numbers are recycled. Additionally, cancellations cannot be scheduled for a future date and a cancellation confirmation number must be provided to consider the account canceled.
You do not need your password to cancel your TollFreeForwarding subscription. To cancel, simply contact their billing department by finding the local contact number on their contact page or emailing billing@tollfreeforwarding.com. They will assist you with processing the cancellation. However, if you need to reset your password for any other reason, you can do so at https://tollfreeforwarding.com/password.
We've actually written a step by step guide on how to get a refund from TollFreeForwarding. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your TollFreeForwarding subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your TollFreeForwarding account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel TollFreeForwarding online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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