1 - Login to your account on the TotalVPN website.
2 - On your dashboard, tap the Menu (three lines).
3 - Scroll down the menu and select 'My Subscriptions.'
4 - Tap 'Cancel Subscription' on your active subscription.
5 - You will need to verify your identity by receiving a verification code to the email associated with your account.
How to Cancel totalvpn on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top.
3 - Select Subscriptions.
4 - Choose the TotalVPN subscription you want to cancel.
5 - Tap 'Cancel Subscription.'
6 - If there’s no Cancel button, the subscription is already canceled.
How to Cancel totalvpn on Google Play
1 - Open the Google Play Store on your Android device.
2 - Make sure you are signed in to the correct Google account.
3 - Tap on the Menu (three lines) and select Subscriptions.
4 - Select the TotalVPN subscription you wish to cancel.
5 - Tap 'Cancel Subscription.'
6 - Follow the on-screen instructions to complete the cancellation.
TotalVPN offers a VPN service with a main subscription plan called TotalVPN2025 Premium for $99 per year. The subscription automatically renews yearly at the regular rate unless you manage or disable auto-renewal in your account settings. They provide a 30-day money-back guarantee if you cancel within the first 30 days, and the billing is done using the payment method on your account. If you see a charge from TotalVPN, it's likely for this subscription service providing VPN access and protection.
Cancellation can be done quickly online with a few clicks and verification, making it straightforward and not time-consuming. Identity verification via email adds a minor step but does not significantly increase the difficulty.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a totalvpn subscription.
How to Contact totalvpn
If you need assistance, here's how you can get in touch with totalvpn's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a totalvpn Refund
Cancel within the 30-day money back guarantee window to increase chances of a refund.
Use firm, clear language
Call out automated responses and insist on speaking with a human support representative if you receive generic replies.
Be persistent and use follow-ups via email or support chat as initial cancellation requests may be ignored.
Avoid accepting discount offers or partial refunds as a tactic to stay subscribed, unless you want to retain the service.
If initial refund is denied, escalate by asking for supervisors or higher level support without being aggressive.
Attempt cancellations at the start or middle of the billing cycle rather than last minute to reduce technical issues.
Document all communications and keep receipts of cancellation requests for dispute evidence.
If all else fails, consider disputing the charge with your payment provider or bank.
Why Do People Request Refunds from totalvpn
Poor customer support with no real way to resolve issues.
Difficulty canceling renewal, often requiring contacting support rather than simple settings options.
Slow system performance caused by the VPN, leading to dissatisfaction.
Unreliable service, including frequent disconnections and slow speeds.
Dissatisfaction with service quality not meeting user expectations.
Problems obtaining refunds, with some users reporting no response to refund requests or false money-back guarantees.
totalvpn Refund Script
Script
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Dear totalvpn, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About totalvpn
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totalvpn Refund Policy
TotalVPN offers a cancellation policy where you can stop auto-renewal at any time via your secure online account portal, and the subscription remains active until the end of the current billing period with no further charges after cancellation. They provide a money-back guarantee, offering full refunds within 30 days for annual subscriptions and within 14 days for monthly subscriptions, with refunds typically processed within 5-7 business days. Cancellations and refunds for subscriptions purchased through Apple or Google Play must follow those platforms' respective policies.
Get help with your refund
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The Easiest Way to Get a totalvpn Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from totalvpn—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
TotalVPN allows you to cancel your subscription at any time, stopping future renewals while keeping the service active until the end of the current billing cycle. However, be aware that refunds are only available within 30 days for annual plans and 14 days for monthly plans; after that, no refunds are given, though you can still cancel to avoid further charges. The cancellation process may require identity verification and is straightforward via their online portal or app stores, but no early-cancellation fees or long-term lock-ins are indicated.
Poor customer support with no real way to resolve issues.
Difficulty canceling renewal, often requiring contacting support rather than simple settings options.
Slow system performance caused by the VPN, leading to dissatisfaction.
Unreliable service, including frequent disconnections and slow speeds.
Dissatisfaction with service quality not meeting user expectations.
Problems obtaining refunds, with some users reporting no response to refund requests or false money-back guarantees.
Account login credentials (email and password)
Access to your secure online account portal on the TotalVPN website
Email address associated with your account (for any verification emails or confirmation receipts)
Access to My Account or Membership & Billing section after logging in
Knowledge of payment method used at sign-up (e.g., card, PayPal, Apple App Store, Google Play Store)
Verification code if two-step verification is enabled or requested for cancellation
First six digits of payment method (may be requested for identity verification)
Customer ID number (sometimes used for support verification, though not always required for self-service cancellation)
Confirmation of cancellation by email (check your inbox and spam/junk folder for this)
Before cancelling your TotalVPN subscription, know that once your subscription is cancelled, you will lose access to all premium features of the VPN service. These premium features require you to authenticate by logging in with an active subscription, so cancelling means you will no longer be able to use them. Additionally, if you are on a longer-term plan, consider the refund policy and any terms tied to your subscription. Make sure to cancel before any auto-renewal to avoid unexpected charges.
TotalVPN offers a cancellation policy where you can stop auto-renewal at any time via your secure online account portal, and the subscription remains active until the end of the current billing period with no further charges after cancellation. They provide a money-back guarantee, offering full refunds within 30 days for annual subscriptions and within 14 days for monthly subscriptions, with refunds typically processed within 5-7 business days. Cancellations and refunds for subscriptions purchased through Apple or Google Play must follow those platforms' respective policies.
Yes, you need your password to cancel your TotalVPN subscription because you must log in to your account to access and manage it. Cancellation is done through a secure online portal where identity verification is required, typically via two-factor authentication through email or payment method details. If you have forgotten your password, you can reset it here: https://login.totalvpn.com/forgotten-password. This process ensures the security of your account during cancellation.
We've actually written a step by step guide on how to get a refund from totalvpn. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your totalvpn subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your totalvpn account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel totalvpn online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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