1 - Visit the Yoursurprise website at yoursurprise.com.
2 - Log in to your account by clicking on the "Log in" button at the top right corner.
3 - Enter your email address and password, then click "Log in".
4 - Navigate to the "Account" section from the dropdown menu.
5 - Select "Subscriptions" from the options available.
6 - Find the subscription you wish to cancel and click on it.
7 - Click the "Cancel Subscription" button.
8 - Follow the prompts to confirm the cancellation.
9 - You will receive a confirmation email regarding your cancellation.
How to Cancel Yoursurprise on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select "Subscriptions".
4 - Find your Yoursurprise subscription and tap it.
5 - Tap on "Cancel Subscription".
6 - Confirm the cancellation when prompted.
How to Cancel Yoursurprise on Google Play
1 - Open the Google Play Store on your device.
2 - Tap the profile icon in the top right corner.
3 - Select "Payments & subscriptions".
4 - Tap on "Subscriptions".
5 - Locate your Yoursurprise subscription and tap it.
6 - Tap "Cancel subscription" at the bottom.
7 - Confirm the cancellation when prompted.
Yoursurprise is a fun online platform where you can create and send personalized gifts for special occasions. They offer subscription services that let you choose a gift to be delivered regularly, making it easy to surprise loved ones throughout the year. If you see a charge from them, it's likely for a gift you signed up for or a subscription you set up to keep the surprises coming!
Cancelling a subscription with Yoursurprise typically involves navigating through their website or contacting customer support, which can be somewhat straightforward. However, some users may encounter challenges if they don't follow the correct procedures or if they lose track of account information.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Yoursurprise subscription.
How to Contact Yoursurprise
If you need assistance, here's how you can get in touch with Yoursurprise's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Yoursurprise Refund
Contact Customer Support Early: Reach out as soon as you decide to cancel, preferably during their business hours for a quicker response.
Use Polite Yet Firm Language: Be courteous but assertive; clearly state you wish to cancel your subscription without negotiation.
Request Confirmation: Always ask for written confirmation of the cancellation to ensure there are no misunderstandings later.
Be Prepared for Pushback: Expect offers to retain your subscription; stick to your decision and repeat your request.
Keep Documentation: Save all correspondence and take notes during phone calls, including names of representatives.
Escalate if Necessary: If initial attempts fail, ask to speak to a supervisor or higher authority who may have more power to finalize your cancellation.
Cancel via Multiple Channels: If one method doesn’t work, try another – email, phone call, or even social media outreach.
Timing Matters: Make your cancellation request close to the end of the billing cycle to avoid additional charges.
Look for a Cancellation Window: Some users found success by canceling during specific promotional periods when customer support might be more flexible.
Be Mindful of Terms: Familiarize yourself with the fine print regarding cancellation periods to avoid being charged for additional months.
Why Do People Request Refunds from Yoursurprise
Financial constraints: Struggling to manage monthly expenses.
Infrequent use: Not using the service enough to justify the cost.
Change in personal circumstances: Life events such as moving or changes in job situation.
Unsatisfactory service: Not meeting expectations or needs.
Better alternatives: Finding a more cost-effective or better service elsewhere.
Technical issues: Frequent problems with the website or application.
Quality concerns: Products not matching descriptions or quality standards.
Overwhelmed by options: Difficulty navigating choices leading to frustration.
Subscription fatigue: Too many subscriptions and wanting to simplify.
Loyalty rewards: Not seeing the value in loyalty or rewards programs offered.
Yoursurprise Refund Script
Script
Copy
Dear Yoursurprise, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Yoursurprise
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Yoursurprise Refund Policy
Yoursurprise allows members to cancel their subscription at any time through their account settings or by contacting customer service. Cancellations take effect immediately, ensuring that no further charges occur beyond the current billing cycle. Refunds for payments already made are subject to the terms outlined in their refund policy.
Get help with your refund
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The Easiest Way to Get a Yoursurprise Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Yoursurprise—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering cancellation, as Yoursurprise may implement strategies like requiring you to navigate through multiple steps or layers on their website before you can find the cancellation option. Additionally, check for any specific terms in their policy regarding potential early-cancellation fees or minimum commitment periods, as these could impact your decision to cancel immediately and may lock you in longer than anticipated.
Financial constraints: Struggling to manage monthly expenses.
Infrequent use: Not using the service enough to justify the cost.
Change in personal circumstances: Life events such as moving or changes in job situation.
Unsatisfactory service: Not meeting expectations or needs.
Better alternatives: Finding a more cost-effective or better service elsewhere.
Technical issues: Frequent problems with the website or application.
Quality concerns: Products not matching descriptions or quality standards.
Overwhelmed by options: Difficulty navigating choices leading to frustration.
Subscription fatigue: Too many subscriptions and wanting to simplify.
Loyalty rewards: Not seeing the value in loyalty or rewards programs offered.
Account number
Email address
Subscription type
Billing cycle
Payment method
Reason for cancellation
Confirmation of cancellation policy
Contact information
Last transaction date
Before cancelling your Yoursurprise subscription, be aware that you will lose access to exclusive discounts and personalized gift offerings. Consider that any pending orders may be impacted, and you might not receive special promotions available only to members. Additionally, review the cancellation policy for information on any potential fees or notice periods that might apply. Make sure to redeem any remaining credits or points before finalizing your cancellation.
Yoursurprise allows members to cancel their subscription at any time through their account settings or by contacting customer service. Cancellations take effect immediately, ensuring that no further charges occur beyond the current billing cycle. Refunds for payments already made are subject to the terms outlined in their refund policy.
To cancel your subscription with Yoursurprise, you will need your password for authentication. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://yoursurprise.com/reset-password). Once you have your password, you can proceed with canceling your subscription.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Yoursurprise subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Yoursurprise account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Yoursurprise online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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✓Yoursurprise Cancellation Expert
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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