1 - Visit ccviva.com and log into your account using your credentials.
2 - Navigate to the Account Settings or Memberships section.
3 - Locate the Subscriptions tab and click on it.
4 - Select the subscription you wish to cancel.
5 - Click on the Cancel Subscription button.
6 - Follow the prompts to confirm cancellation. Ensure you receive a confirmation email of your cancellation.
How to Cancel CC VIVA on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and select your CC VIVA subscription.
5 - Tap Cancel Subscription and confirm your choice.
How to Cancel CC VIVA on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Find and select your CC VIVA subscription.
6 - Tap Cancel Subscription and follow the prompts to confirm.
How to Cancel CC VIVA on PayPal
1 - Log into your PayPal account.
2 - Go to Settings (the gear icon).
3 - Select Payments from the top menu.
4 - Click on Manage automatic payments.
5 - Find and select the CC VIVA subscription.
6 - Click on Cancel and confirm your cancellation.
CC VIVA is a company that helps you manage your subscriptions and monthly bills easily. They offer services to track what you're paying for and make sure everything is up to date. If you've noticed a charge from them, it's likely related to a subscription you signed up for or a service they help manage for you. It’s a handy way to keep your budgeting simple and organized!
Canceling a subscription to CC VIVA can be somewhat straightforward, but it may involve navigating through multiple steps online or contacting customer service. Users may encounter delays or additional offers designed to retain them, which can complicate the process.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a CC VIVA subscription.
How to Contact CC VIVA
If you need assistance, here's how you can get in touch with CC VIVA's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a CC VIVA Refund
Document Everything: Keep records of all communications, including dates, times, and names of representatives you speak with.
Be Polite but Firm: Use a courteous tone but be assertive in your request to cancel the subscription.
Use Specific Language: Clearly state "I want to cancel my subscription" to avoid any ambiguity.
Call During Off-Peak Hours: Aim to call early in the morning or late in the evening for shorter wait times.
Request Confirmation: Always ask for an email confirmation of your cancellation to prevent future billing.
Utilize Social Media: Reach out via Twitter or Facebook for faster responses—companies often prioritize public inquiries.
Leverage Policy Loopholes: Research any promotional loopholes that may allow for easier cancellation or increased leverage in negotiation.
Ask to Speak to a Supervisor: If initial attempts fail, escalate the issue to a supervisor who may have more authority to assist you.
Know Your Rights: Familiarize yourself with consumer protection laws that may help in disputing charges or cancellations.
Timing is Key: Initiate cancellations just before the billing cycle to minimize confusion and potential additional charges.
Be Prepared for Retention Offers: If they offer incentives to keep you, be ready to either accept or politely decline.
Follow Up: If you don’t receive confirmation within a few days, follow up to ensure the cancellation was processed.
Why Do People Request Refunds from CC VIVA
High monthly fees are not justifiable.
Lack of usage over a certain period.
Poor customer service experiences.
Change in personal finances.
Better offers from competitors.
Dissatisfaction with services provided.
Relocation to an area where services are not available.
Need for a temporary break or pause in services.
Issues with billing or unexpected charges.
Change in priorities or lifestyle.
CC VIVA Refund Script
Script
Copy
Dear CC VIVA, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About CC VIVA
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0 reviews
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CC VIVA Refund Policy
CC VIVA allows members to cancel their subscription at any time through their online account. However, cancellations take effect at the end of the current billing cycle, and no refunds are provided for the remaining period.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a CC VIVA Refund
If you're frustrated trying to cancel your subscription, membership, or bill from CC VIVA—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as CC VIVA may employ tactics like requiring advance notice before cancellation or implementing a lock-in period that makes it difficult to cancel immediately. Always check for hidden early-cancellation fees and specific terms in the contract that could penalize you, potentially making the process more cumbersome than anticipated.
High monthly fees are not justifiable.
Lack of usage over a certain period.
Poor customer service experiences.
Change in personal finances.
Better offers from competitors.
Dissatisfaction with services provided.
Relocation to an area where services are not available.
Need for a temporary break or pause in services.
Issues with billing or unexpected charges.
Change in priorities or lifestyle.
Account number associated with the subscription
Email address linked to the account
Full name of the account holder
Phone number used for contact
Type of subscription or membership being canceled
Reason for cancellation (if required)
Billing cycle details (monthly, yearly)
Password for account verification
Date of last payment
Confirmation of cancellation policy and terms
Before cancelling your CC VIVA subscription, be aware that you will lose access to all premium content, including exclusive articles, personalized support, and member-only events. Ensure you review any outstanding payments or billed services to avoid additional charges. Additionally, consider any ongoing promotions or benefits that might cease upon cancellation. If you’re unsure, it may be worth reaching out to customer support to discuss your options.
CC VIVA allows members to cancel their subscription at any time through their online account. However, cancellations take effect at the end of the current billing cycle, and no refunds are provided for the remaining period.
To cancel your subscription for CC VIVA, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it by visiting [this link](https://ccviva.com/reset-password). Unfortunately, customer support options may not allow you to cancel without logging in, so it's best to have your password handy.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your CC VIVA subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your CC VIVA account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel CC VIVA online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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