1 - Log in to your dashboard and go to the Customer section > Customer Accounts.
2 - Enter the customer’s email address into the search bar to see the details and payment history.
3 - Click the customer's name to view their subscription details and next scheduled payment.
4 - Click on the cancel subscription icon and confirm the cancellation.
5 - The customer will receive a cancellation confirmation via email.
How to Cancel Cleeng on Apple iTunes
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your Apple ID at the top of the screen.
3 - Select Subscriptions.
4 - Find the relevant subscription and tap Cancel Subscription.
5 - Confirm cancellation when prompted.
How to Cancel Cleeng on Google Play
1 - If using an Android device:
Open the Play Store app.
2 - Tap the Menu button (three horizontal lines), then choose Account > Subscriptions.
3 - Find the relevant subscription and tap Cancel.
4 - If using a computer:
Go to Google Play and sign in with your Google Account.
5 - Find the relevant subscription and choose Cancel Subscription.
6 - You’ll receive an email from Google Play confirming the cancellation.
7 - Note: Membership may renew if not canceled more than 24 hours before the renewal date.
Cleeng is a company that helps businesses manage digital subscriptions and billing in a simple way. If you're seeing a charge from them, it likely means they handle the payment and subscription services for something you signed up for, like streaming, sports, or wellness content. They make it easy for businesses to manage subscriptions across various platforms and offer customers flexible pricing and smooth payment options. Basically, they take care of the behind-the-scenes stuff so your subscription experience is easy and reliable.
Cleeng provides a straightforward option to cancel subscriptions by logging into the broadcaster's website, navigating to the account section, and clicking 'Unsubscribe.' The process is simple and user-friendly, requiring only a few clicks and no complex steps, leading to a low difficulty score.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Cleeng subscription.
How to Contact Cleeng
If you need assistance, here's how you can get in touch with Cleeng's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Cleeng Refund
Try cancelling via the website using a desktop browser (preferably Firefox) instead of the app.
Go to the subscription page, check your payment history, and click the most recent payment where a cancel button is often found.
If website cancellation fails, try cancelling from the app as some users reported success there.
Change the credit card on file to an expired card to force the service to fail payment and cancel for you.
Contact support via email but be prepared for delays or no response; consider escalating.
Tweet at the company’s active Twitter feed for faster response.
If all else fails, "nuke the card"—stop or cancel your payment card to prevent charges.
Some users have had their subscription cancelled automatically due to PayPal payment issues, so unlinking PayPal might trigger cancellation.
Why Do People Request Refunds from Cleeng
Economic complexity with rising inflation and slow GDP growth makes customers more price-sensitive.
Subscription fatigue: customers are tired of paying for many subscriptions, causing them to cut down.
Growing competition and numerous streaming options spoil customers for choice, increasing churn risk.
Perceived poor value: 46% of viewers feel they do not get good value; 19% believe they can get better elsewhere.
Lack of quality content that resonates with customer interests.
Insufficient fresh content and slow content replenishment leads to subscribers burning through available content.
Poor high-quality experience, including issues with sign-up, onboarding, and personalization.
Suboptimal customer service both before and after purchase.
Lack of flexibility and unfair pricing given customers' limited spending budgets.
Inactivity or lack of interaction with the content can contribute to cancellations.
Payment issues, such as expired cards, causing involuntary churn.
Cleeng Refund Script
Script
Copy
Dear Cleeng, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Cleeng
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Cleeng Refund Policy
Cleeng allows users to cancel their subscription at any time through the broadcaster's website by unsubscribing in their account profile. The cancellation becomes effective at the end of the current billing cycle, and it is recommended to cancel before the due date to avoid being charged for the next period. Payments once processed are final and non-refundable.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Cleeng Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Cleeng—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Cleeng allows you to cancel your subscription at any time, but the cancellation will only become effective at the end of your current billing cycle. It's important to cancel before your due date to avoid being charged for the next cycle. Payments made after processing are final and non-refundable. There are no lock-in contracts or early-cancellation fees, but the main landmine is that you must time your cancellation properly to avoid unwanted charges for the next period.
Economic complexity with rising inflation and slow GDP growth makes customers more price-sensitive.
Subscription fatigue: customers are tired of paying for many subscriptions, causing them to cut down.
Growing competition and numerous streaming options spoil customers for choice, increasing churn risk.
Perceived poor value: 46% of viewers feel they do not get good value; 19% believe they can get better elsewhere.
Lack of quality content that resonates with customer interests.
Insufficient fresh content and slow content replenishment leads to subscribers burning through available content.
Poor high-quality experience, including issues with sign-up, onboarding, and personalization.
Suboptimal customer service both before and after purchase.
Lack of flexibility and unfair pricing given customers' limited spending budgets.
Inactivity or lack of interaction with the content can contribute to cancellations.
Payment issues, such as expired cards, causing involuntary churn.
Email address used to sign in or associated with your subscription
Login credentials (email and password) to access your account on the broadcaster’s or Cleeng’s site
Full name (First name, Last name)
Billing address (Street, house number, ZIP code, city)
Request details (specific statement to cancel subscription or bill, with immediate effect or on a select date)
Subscription details (service or product to be canceled, e.g., subscription name)
Date and place of residence (optional, for official cancellation requests)
Request to revoke payment authorization (optional, to end direct debit payments)
Deletion of personal data request (optional, e.g., under CCPA regulations)
Contact Cleeng customer service via email, contact form, or official address if needed
Notice period or contractual cancellation terms, if applicable, as stated in your agreement
Before cancelling your Cleeng subscription, membership, or bill, know that cancellation is effective only at the end of your current billing cycle, so you retain access until that time. It is important to cancel before your next payment due date to avoid being charged for the next cycle. Once a payment is processed, it is final and non-refundable, so you won't get a refund if you cancel mid-cycle. Upon cancellation, you will lose access to all paid content and any subscription-exclusive features once the current paid period ends, so be sure to utilize your access fully before it expires.
Cleeng allows users to cancel their subscription at any time through the broadcaster's website by unsubscribing in their account profile. The cancellation becomes effective at the end of the current billing cycle, and it is recommended to cancel before the due date to avoid being charged for the next period. Payments once processed are final and non-refundable.
Yes, you will need your password to cancel your subscription on Cleeng since the cancellation process requires logging in with your email address and password on the broadcaster's website. Once logged in, you can go to "My Account" or "Profile" to view and unsubscribe from your paid subscription. If you have forgotten your password, you can reset it at this link: https://cleeng.com/password-reset.
We've actually written a step by step guide on how to get a refund from Cleeng. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Cleeng subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Cleeng account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Cleeng online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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