2 - Click on the Settings gear icon at the top right.
3 - Select Payments from the menu.
4 - Under Manage Automatic Payments, find Deceased Online in the list.
5 - Select Deceased Online and click Cancel or Cancel Automatic Payment.
6 - Confirm the cancellation when prompted.
How to Cancel Deceased Online on a credit card
1 - Contact your credit card provider’s customer support.
2 - Request to cancel the charge associated with Deceased Online.
3 - Provide any necessary information, such as account details or transaction ID.
4 - Follow their instructions to complete the cancellation process.
How to Cancel Deceased Online on an online bank transfer
1 - Log in to your online banking account.
2 - Locate the transactions section and find the payment made to Deceased Online.
3 - Contact your bank's customer support for assistance with canceling any recurring payments.
4 - Provide the relevant details for your canceled transfer request.
Deceased Online is a website that helps you find information about burial records and cremation services in the UK. They offer subscription plans that let you search through their extensive database of records to help you trace family history or find loved ones. If you see a charge from them, it’s likely for access to their services so you can explore those important historical details.
Cancelling a subscription to Deceased Online can be challenging due to the need to navigate their website and understand specific terms of cancellation. Some users may encounter delays in receiving confirmation or have to contact customer support for assistance, adding to the complexity.
Estimated Time
On average, it takes 35 minutes0035 minutes to cancel a Deceased Online subscription.
How to Contact Deceased Online
If you need assistance, here's how you can get in touch with Deceased Online's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Deceased Online Refund
Gather Documentation: Have your account information and any previous correspondence readily available before contacting customer support.
Be Persistent: If your first attempt doesn’t work, don’t hesitate to call or email multiple times until you get the desired resolution.
Use Clear Language: Clearly state that you wish to cancel your subscription. Use phrases like "I want to cancel my account" to avoid confusion.
Timing is Key: Calling early in the morning or late in the evening might yield better results as wait times can be shorter.
Escalate When Necessary: If the representative isn't helpful, politely ask to speak with a supervisor for further assistance.
Document Everything: Keep track of all communications, including dates and names of representatives to reference later if needed.
Ask for Confirmation: Request a confirmation email or number that your account has been canceled to avoid future billing.
Know Your Rights: Familiarize yourself with consumer rights regarding subscription cancellations to strengthen your position.
Utilize Social Media: Sometimes raising the issue on platforms like Twitter can prompt a quicker resolution from customer service teams.
Consider Timing Your Cancellation: Cancelling close to your billing cycle or trial end may help avoid being charged again.
Why Do People Request Refunds from Deceased Online
Financial constraints affecting monthly budgets.
Lack of usage or interest in the service.
Inadequate customer support or unresolved issues.
Difficulty navigating the website or accessing information.
Content not meeting expectations or quality standards.
Finding better alternatives with more features or lower costs.
Changes in personal situation, such as relocation or personal loss.
Subscription automatic renewal without prior notice.
Limited availability of pertinent data.
Privacy concerns regarding data handling or security.
Deceased Online Refund Script
Script
Copy
Dear Deceased Online, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Deceased Online
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Deceased Online Refund Policy
Deceased Online allows users to cancel their membership or subscription at any time through their account settings. Upon cancellation, access to services will continue until the end of the current billing period, with no refunds issued for partial periods. Users are advised to review their membership terms for specific details regarding cancellations.
Get help with your refund
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The Easiest Way to Get a Deceased Online Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Deceased Online—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious of potential cancellation traps with Deceased Online, as they may require you to navigate through multiple steps to cancel your subscription. Check for any hidden terms regarding early cancellation fees or contract lock-ins that could lead to unexpected charges. Always read the fine print to avoid being stuck in a billing cycle longer than anticipated.
Financial constraints affecting monthly budgets.
Lack of usage or interest in the service.
Inadequate customer support or unresolved issues.
Difficulty navigating the website or accessing information.
Content not meeting expectations or quality standards.
Finding better alternatives with more features or lower costs.
Changes in personal situation, such as relocation or personal loss.
Subscription automatic renewal without prior notice.
Limited availability of pertinent data.
Privacy concerns regarding data handling or security.
Account holder name
Email address associated with the account
Subscription or membership ID
Billing information (last four digits of credit card or payment method)
Date of birth of the deceased
Death certificate or proof of death documentation
Reason for cancellation
Preferred cancellation date
Before cancelling your Deceased Online subscription, be aware that you'll lose access to a range of vital historical records related to burials and cremations in the UK. This includes valuable genealogical data that can aid in your family history research. Additionally, ensure you've downloaded any records you've already accessed, as these will no longer be available once your subscription ends. Lastly, check the cancellation policy for any potential fees or notice periods to avoid unexpected charges.
Deceased Online allows users to cancel their membership or subscription at any time through their account settings. Upon cancellation, access to services will continue until the end of the current billing period, with no refunds issued for partial periods. Users are advised to review their membership terms for specific details regarding cancellations.
To cancel your subscription on Deceased Online, you will need your password to access your account. If you can’t remember your password, you can reset it by visiting the following link: https://www.deceasedonline.com/reset-password. Alternatively, you may need to contact their support directly if you're unable to log in.
The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Deceased Online subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Deceased Online account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Deceased Online online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Deceased Online DeceasedOnline.com DO Payments Deceased Online Subscription Deceased Online Search Fee Deceased Online Records Access DO Records Deceased Online Service Fee
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Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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