2 - Log in to your account by clicking on the Log In button.
3 - Enter your email address and password, then click Login.
4 - Navigate to the Account Settings section.
5 - Select Subscriptions from the menu.
6 - Find the subscription you wish to cancel.
7 - Click on Cancel Subscription.
8 - Follow the on-screen prompts to confirm the cancellation.
How to Cancel Digit on the Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your Name at the top of the screen.
3 - Select Subscriptions.
4 - Locate your Digit subscription in the list.
5 - Tap on the subscription.
6 - Click Cancel Subscription and confirm your choice.
How to Cancel Digit on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Find your Digit subscription from the list.
5 - Tap on it and select Cancel Subscription.
6 - Confirm the cancellation.
How to Cancel Digit on a third-party service (e.g., PayPal)
1 - Log in to your PayPal account.
2 - Click on Settings (gear icon).
3 - Select Payments and then Manage Automatic Payments.
4 - Find your Digit subscription in the list of pre-approved payments.
5 - Select it and click on Cancel.
6 - Confirm the cancellation as prompted.
Digit is a personal finance app that helps you save money effortlessly. It automatically analyzes your spending habits and sets aside small amounts for savings, which can be accessed anytime. If you've signed up for their subscription, you might see a monthly billing for the service that helps you manage your finances better and reach your savings goals faster.
Canceling a subscription with Digit is relatively straightforward, as it can typically be done through the app or website. However, some users may encounter minor confusion with navigation or understanding the process.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Digit subscription.
How to Contact Digit
If you need assistance, here's how you can get in touch with Digit's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Digit Refund
Use the app: Most users found it easiest to cancel through the app directly, as the interface is user-friendly and avoids hold times.
Chat support: Utilize live chat support instead of calling; many users mention quicker resolutions this way.
Be direct: Clearly state your intention to cancel at the beginning of any interaction to avoid confusion.
Timing: Cancel early in the billing cycle to avoid getting charged for the next month.
Escalate if needed: If initial reps are unhelpful, ask to speak to a supervisor or escalate the issue to secure your cancellation.
Document interactions: Keep records of all communications and confirmations regarding your cancellation.
Use social media: If you're having issues, consider tweeting at their support handle—public visibility can expedite resolution.
Be polite but firm: While it's essential to be assertive about your decision, remaining courteous can sometimes yield better results from customer service reps.
Mention dissatisfaction: If comfortable, bring up any issues you faced with the service; some users report this leads to offers or quicker cancellations.
Check for hidden fees: Be aware of any outstanding charges that might complicate the cancellation process.
Why Do People Request Refunds from Digit
High monthly fees that don't seem justified
Inability to meet savings goals effectively
Changes in financial situation requiring tighter budgeting
App glitches or technical issues
Preference for traditional banking methods over automated savings
Lack of desired features or tools
Complexity of use for some users
Privacy concerns regarding data security
Limited customer support availability
Better offers from competing services
Dissatisfaction with investment options
Digit Refund Script
Script
Copy
Dear Digit, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Digit
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Digit Refund Policy
Digit allows members to cancel their subscription at any time through the app or website, with no penalties or fees. Upon cancellation, users will retain access to their benefits until the end of the current billing cycle, after which charges will cease.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Digit Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Digit—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
While Digit allows you to cancel your subscription anytime, be cautious of hidden hurdles like requiring you to navigate a multi-step cancellation process that can create friction. Additionally, make sure to check for any terms that might involve fees or delays in processing your cancellation. Always review the fine print to avoid unexpected charges and ensure a smooth exit.
High monthly fees that don't seem justified
Inability to meet savings goals effectively
Changes in financial situation requiring tighter budgeting
App glitches or technical issues
Preference for traditional banking methods over automated savings
Lack of desired features or tools
Complexity of use for some users
Privacy concerns regarding data security
Limited customer support availability
Better offers from competing services
Dissatisfaction with investment options
Account email address
Password
Subscription ID or number
Billing information
Reason for cancellation
Date of subscription initiation
Last payment date
Contact number
Device used for the subscription
Details of any promotional offers
Before cancelling your Digit subscription, be aware that you will lose access to automatic savings features that help you build your savings effortlessly. Additionally, any saved funds currently in your Digit account will no longer be accessible through the app, and you might miss out on tailored insights and budgeting tools designed to optimize your financial habits. It's also important to consider if you're still in a promotional period, as cancelling early might mean losing benefits or discounts.
Digit allows members to cancel their subscription at any time through the app or website, with no penalties or fees. Upon cancellation, users will retain access to their benefits until the end of the current billing cycle, after which charges will cease.
Yes, you'll need your password to cancel your Digit subscription. If you’ve forgotten your password, you can reset it using this link: [Reset Password](https://digit.in/reset). Make sure to have your login details ready to complete the cancellation process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Digit subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Digit account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Digit online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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