DistroKid is a service that helps musicians get their music onto streaming platforms like Spotify, Apple Music, and TikTok. For an annual subscription fee of $24.99, users can upload unlimited songs and albums and keep 100% of their earnings. The subscription renews automatically each year, and if payment fails, DistroKid will notify you before your music is removed from streaming services. You can manage your subscription, update billing info, or cancel anytime through their website.
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Canceling a DistroKid subscription involves straightforward steps that are clearly outlined on their support page. The process requires logging in, navigating to the account settings, and cancelling the membership with on-screen instructions, making it relatively easy for consumers.
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How to Cancel DistroKid: Step by Step
If you purchased through DistroKid:
- Sign into DistroKid.
- Click on your profile icon in the upper right corner.
- Select "Account".
- Scroll to the bottom and click "Manage membership".
- Click "Cancel membership".
- Follow the instructions that are presented to you on the page.
Tips & Tricks for Canceling DistroKid
- Stop payment directly with your bank or credit card provider to halt billing while keeping your account and music intact.
- Avoid deleting your DistroKid account as this will delete all your music from stores and streaming platforms.
- Use the "Leave a Legacy" feature to keep your music on stores even if you cancel your subscription, but be aware this activates only after subscription lapses.
- Reupload your tracks with the same ISRCs to a new distributor before canceling DistroKid to avoid losing streaming stats and availability.
- Be prepared for limited official cancellation paths—there is no simple cancel button; users report manual account deletion as the only official way.
- If you request a refund, escalate by mentioning payment disputes through your card issuer for stronger chances, but this may affect future dealings with DistroKid.
- Time cancellation around royalty payouts—wait to receive any pending royalties before initiating cancellation or account deletion.
- Consider switching to annual-fee or one-time fee services to avoid complications with recurring billing and cancellation headaches.
- Use clear and firm language if contacting support or disputing payments, emphasizing unauthorized charges or lack of service if appropriate.
- Check forums for community-shared experiences and updates as cancellation tactics and policies may change and user experiences vary.
DistroKid Customer Service Info
If you need assistance, here's how you can get in touch with DistroKid's support team.
Cancel DistroKid Script
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Hello DistroKid Team,
I hope this message finds you well. I am writing to request the cancellation of my DistroKid subscription. Due to recent changes in my personal circumstances, I find that I am unable to maintain my subscription at this time.
I appreciate the services DistroKid has provided and the support I've received. Please let me know if there are any further steps I need to take to process this cancellation. Thank you for your understanding.
Best regards,
Frequently Asked Questions
DistroKid subscriptions are billed annually on the date you first signed up, and to cancel your membership, you log into your account, go to "Account," then "Manage membership," and follow the cancellation steps. If you do not renew your subscription, your music will be removed from streaming services unless you have purchased the optional "Leave a Legacy" album extra, which keeps your music available even after cancellation. However, "Leave a Legacy" must be added individually to each release and does not waive the annual fee.
To cancel your DistroKid subscription, you need to log in to your DistroKid account using your email and password. If you don't remember your password, you will need it to proceed with cancellation, but you can reset it easily using DistroKid's password reset feature at https://distrokid.com/reset-password. There is no mention of cancellation via phone support or unauthenticated chat that bypasses the password. So having access to your password or resetting it is necessary to cancel your subscription.
- Issues with applying discount codes at checkout and lack of customer support to resolve the problem.
- Difficulty cancelling subscriptions with delayed or no response from the company.
- Unauthorized charges and lack of prior notice about renewals.
- Service failures such as music not being uploaded to streaming platforms despite payment.
- Overcharging or unexplained additional fees after initial subscription.
- Requests for full refunds due to technical failures and inability to access the service.
- Unresolved refund requests despite repeated inquiries and lack of meaningful customer service.
- Charges made without authorization or prior warning and refunds not processed.
- Over-withholding of taxes on royalty payouts without proper explanation or correction.
- Compensation withheld due to delayed or failed music release or royalty payment.
- Lack of customer service responsiveness with multiple complaints about non-response or generic replies that do not resolve issues.
- Failure to fix errors such as duplicate artist profiles causing problems on streaming services.
- Delayed payments and withholding of royalties beyond stated processing times.
- Lack of transparency and accountability in resolving billing or service delivery issues.
- Forced to sign up for lower tier when discounts don't apply, leading to refund requests.
- Music not appearing on platforms after distribution payment, causing income loss.
- Cancellation requests ignored or not acted upon for weeks.
You can cancel your DistroKid subscription or membership at any time easily through your account page without any lock-in periods or early cancellation fees. However, there are no refunds for cancellations before the end of the billing period, so you effectively keep access until the current subscription term expires. Also, if you stop paying, DistroKid may remove your music from streaming services, unless you use their "Leave a Legacy" option to protect your releases. So, be aware that while you can cancel anytime, you might lose streaming presence after your paid period ends unless you take extra steps.
Before canceling your DistroKid subscription, know that if you stop paying the annual fee, your music releases may be removed from streaming services. However, you will still be able to access your DistroKid account and receive any owed earnings. To prevent removal of your music, you can opt into the "Leave a Legacy Album" feature, which keeps your releases live even during a subscription lapse. If your music is removed due to non-payment, it will be automatically restored once you update your payment information and pay the past due charges.
- DistroKid login email address
- Password for your DistroKid account (or login method such as Apple ID if you signed up with "Sign in with Apple")
- Access to your account dashboard (via distrokid.com/account)
- Knowledge of your current subscription or billing plan
- Option to withdraw any earned royalties before cancellation, as access may end after subscription is cancelled
- Ability to check email for confirmation of cancellation
- Awareness of the service end date and any impact on your distributed music
- Payment information (only if restoring or upgrading a cancelled account, not needed for cancellation)
- Artist selection if downgrading a plan (if relevant)
We've actually written a step by step guide on how to get a refund from DistroKid. Check it out!
The Easiest Way to Cancel DistroKid
If you’re frustrated trying to cancel your subscription, membership, or bill from DistroKid—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to DistroKid?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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