1 - Visit the iRobot website and log into your account.
2 - Navigate to the Account Settings section.
3 - Click on Subscriptions to view your current active subscriptions.
4 - Select the subscription you wish to cancel.
5 - Click on Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
7 - You will receive a confirmation email regarding the cancellation.
How to Cancel iRobot on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and select the iRobot subscription you want to cancel.
5 - Tap on Cancel Subscription and confirm the cancellation.
How to Cancel iRobot on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Find the iRobot subscription you wish to cancel.
6 - Tap on Cancel subscription and follow the confirmation steps.
How to Cancel iRobot on Amazon
1 - Log into your Amazon account.
2 - Go to Your Account.
3 - Select Memberships & Subscriptions.
4 - Locate the iRobot subscription.
5 - Click on Manage Subscription.
6 - Select Cancel and confirm the cancellation.
iRobot is a company that makes smart robots to help with cleaning and home care, like the popular Roomba vacuum. They offer a subscription service that provides features such as regular maintenance, access to exclusive content, and updates for your device. If you're getting billed by iRobot, it likely means you're signed up for their subscription service that keeps your robot running smoothly and up to date.
Canceling an iRobot subscription can be straightforward if done online, but may involve navigating through account settings. Some users may face challenges if they encounter unresponsive customer service.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a iRobot subscription.
How to Contact iRobot
If you need assistance, here's how you can get in touch with iRobot's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a iRobot Refund
Call during off-peak hours for shorter wait times; try early mornings or late evenings.
Be polite but firm when explaining your reason for cancellation.
Use specific language: mention you want to 'cancel your subscription' rather than asking how to cancel.
If faced with resistance, say you are considering other options and need to cancel.
Ask for a supervisor directly if the representative is unhelpful.
Be prepared with documentation of your subscription details and terms.
If calling doesn’t work, use the chat feature on their website; it’s often easier.
Mention any promised discounts or benefits that were not provided as leverage.
Request confirmation via email once cancellation is successful to have proof.
If unsuccessful, try posting on social media to get a quicker response.
Consider contacting your bank to block charges if you continue to be charged.
Utilize the 'Do Not Disturb' feature to silence any follow-up calls you might receive from them.
Why Do People Request Refunds from iRobot
Lack of Use: Customers may not find their robot vacuum is used frequently enough to justify the cost.
High Maintenance Costs: The expense of replacement parts or maintenance can deter continued subscription.
Performance Issues: Dissatisfaction with cleaning performance may prompt cancellations.
Better Alternatives: Finding a more effective or cheaper competitor product can lead to cancellations.
Technical Issues: Persistent problems with connectivity or malfunctions can frustrate users.
Financial Constraints: Changes in personal finances may lead to cutting non-essential subscriptions.
Service Changes: Alterations to subscription terms or pricing structures can drive cancellations.
Customer Service Experiences: Poor support or unresolved issues can lead to a loss of trust.
Movement to a New Location: Relocating to a place where the service or product is not needed.
Change in Needs: Evolving household needs may no longer require subscription services.
iRobot Refund Script
Script
Copy
Dear iRobot, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About iRobot
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iRobot Refund Policy
iRobot's membership subscription can be canceled at any time through the account settings on their website. Subscribers will continue to have access to member benefits until the end of their billing cycle, after which no further charges will be applied.
Get help with your refund
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The Easiest Way to Get a iRobot Refund
If you're frustrated trying to cancel your subscription, membership, or bill from iRobot—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as iRobot may have specific terms that complicate immediate cancellation, such as requiring notice before the next billing cycle or imposing early cancellation fees. Always check for any clauses that lock you in or stipulate minimum subscription periods, as this can make it difficult to end your service without incurring extra costs.
Lack of Use: Customers may not find their robot vacuum is used frequently enough to justify the cost.
High Maintenance Costs: The expense of replacement parts or maintenance can deter continued subscription.
Performance Issues: Dissatisfaction with cleaning performance may prompt cancellations.
Better Alternatives: Finding a more effective or cheaper competitor product can lead to cancellations.
Technical Issues: Persistent problems with connectivity or malfunctions can frustrate users.
Financial Constraints: Changes in personal finances may lead to cutting non-essential subscriptions.
Service Changes: Alterations to subscription terms or pricing structures can drive cancellations.
Customer Service Experiences: Poor support or unresolved issues can lead to a loss of trust.
Movement to a New Location: Relocating to a place where the service or product is not needed.
Change in Needs: Evolving household needs may no longer require subscription services.
Account email address
Account password
Order number
Subscription type
Date of purchase
Billing information
Reason for cancellation
Last four digits of credit card (if applicable)
Customer support contact (if needed)
Confirmation of cancellation (to save for records)
Before canceling your iRobot subscription, be aware that you'll lose access to features like advanced cleaning schedules, personalized preferences, and software updates that enhance your robot's performance. Additionally, any data or insights regarding your cleaning habits that are stored online will also be removed. Consider whether you might still benefit from customer support or community features associated with your subscription. Finally, check for any potential cancellation fees or the timing of your billing cycle to avoid unexpected charges.
iRobot's membership subscription can be canceled at any time through the account settings on their website. Subscribers will continue to have access to member benefits until the end of their billing cycle, after which no further charges will be applied.
To cancel your subscription with iRobot, you will need your password to access your account. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://global.irobot.com/reset-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your iRobot subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your iRobot account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel iRobot online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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