2 - Log in to your account using your email and password.
3 - Navigate to the Your Account section.
4 - Select Subscriptions.
5 - Find the subscription you wish to cancel.
6 - Click on Cancel Subscription.
7 - Follow any prompted steps to confirm your cancellation.
8 - You will receive a confirmation email regarding your cancellation.
How to Cancel Loop on the Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top.
3 - Select Subscriptions.
4 - Find the Loop subscription in the list.
5 - Tap on the subscription.
6 - Tap on Cancel Subscription.
7 - Confirm your cancellation by following any additional prompts.
How to Cancel Loop on Google Play
1 - Open the Google Play Store app.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & Subscriptions.
4 - Tap on Subscriptions.
5 - Find the Loop subscription.
6 - Tap on it and select Cancel Subscription.
7 - Confirm your cancellation by following the prompts.
How to Cancel Loop on PayPal
1 - Log in to your PayPal account.
2 - Click on the Settings gear icon.
3 - Select Payments.
4 - Click on Manage Automatic Payments.
5 - Find Loop in the list of merchants.
6 - Select the Loop payment and click on Cancel or Cancel Subscription.
7 - Confirm the cancellation by following the prompts.
How to Cancel Loop on any other method
1 - Contact Loop customer support directly via their website or at the provided contact email.
2 - Request to cancel your subscription and provide any necessary information such as your account details.
3 - Await confirmation of your cancellation via email.
Loop is a user-friendly platform that helps you manage your subscription services all in one place. It lets you track what you're subscribed to, ensuring you never miss a payment or get surprised by unexpected charges. With Loop, you can easily see your billing history and take control of your spending, making it perfect for anyone who wants to simplify their subscription management.
Cancelling a subscription to Loop requires navigating their website and finding the appropriate cancellation option, which may not be intuitively placed. While it's not overly complicated, it could be a bit time-consuming for those unfamiliar with the process.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Loop subscription.
How to Contact Loop
If you need assistance, here's how you can get in touch with Loop's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Loop Refund
Gather Evidence: Take screenshots or keep records of your subscription details to reference.
Use Clear Language: Be direct in your cancellation request—state you want to cancel and provide your account details.
Timing Matters: Call right before a billing cycle to avoid being charged again.
Be Polite but Firm: Maintain a calm demeanor, even if the representative is unhelpful.
Ask for a Supervisor: If initial contact is unproductive, request to escalate to a supervisor immediately.
Use Social Media: Tag Loop on platforms like Twitter or Facebook to initiate a public conversation.
Follow Up: If you don’t receive confirmation, follow up with an email or call again to ensure the cancellation was processed.
Consider Alternative Communication: Use chat support if phone calls are unproductive—sometimes automation leads to faster resolutions.
Document Everything: Record names, times, and content of conversations for future reference.
Persistence Pays Off: If your first attempt doesn’t work, don’t give up—try again later or on another channel.
Why Do People Request Refunds from Loop
Financial constraints - Members may find it difficult to continue paying subscriptions.
Usage frequency - Some members may realize they do not use the service as often as expected.
Service quality - Dissatisfaction with the ride quality or driver professionalism.
Better alternatives - Finding alternative services that offer better pricing or options.
Technical issues - Experiencing persistent app or service-related problems.
Change in lifestyle - Moving to an area where the service is unavailable or impractical.
Lack of features - Missing desired features or functionalities that competitors might have.
Infrequent promotional offers - Members may feel they are not receiving enough promotions or discounts.
Contract obligations - Members may wish to avoid commitments associated with long-term contracts.
Customer support - Poor experiences with customer service leading to frustration.
Loop Refund Script
Script
Copy
Dear Loop, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Loop
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Loop Refund Policy
Loop offers a flexible cancellation policy, allowing members to cancel their subscription at any time without incurring additional fees. Upon cancellation, members retain access to benefits until the end of their current billing cycle.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Loop Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Loop—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Loop may employ gimmicks like requiring you to navigate through multiple screens to cancel, or they might send offers to entice you to stay rather than allowing easy cancellation. Always check for hidden terms that could include early-cancellation fees or obligations that lock you in for a specific period. Review the cancellation policy closely to avoid any unpleasant surprises.
Financial constraints - Members may find it difficult to continue paying subscriptions.
Usage frequency - Some members may realize they do not use the service as often as expected.
Service quality - Dissatisfaction with the ride quality or driver professionalism.
Better alternatives - Finding alternative services that offer better pricing or options.
Technical issues - Experiencing persistent app or service-related problems.
Change in lifestyle - Moving to an area where the service is unavailable or impractical.
Lack of features - Missing desired features or functionalities that competitors might have.
Infrequent promotional offers - Members may feel they are not receiving enough promotions or discounts.
Contract obligations - Members may wish to avoid commitments associated with long-term contracts.
Customer support - Poor experiences with customer service leading to frustration.
Account Information: Email address associated with the account
Subscription Type: Details on the specific subscription or membership
Account Number: If applicable, your account number
Payment Information: Last payment method used
Cancellation Reason: Optional reason for cancellation
Confirmation of Cancellation: Request for a confirmation email or message
Previous Communication: Any relevant correspondence about the subscription
Before canceling your Loop subscription, be aware that you'll lose access to exclusive rides, personalized route recommendations, and any ongoing discounts on rides or services. Additionally, you may forfeit any accumulated rewards or loyalty points that could be redeemed for future rides or perks. Consider if you're currently in a billing cycle; canceling now may not stop upcoming charges until the cycle ends. Lastly, check if there's a possibility of pausing your subscription instead, which allows you to retain some benefits without an ongoing commitment.
Loop offers a flexible cancellation policy, allowing members to cancel their subscription at any time without incurring additional fees. Upon cancellation, members retain access to benefits until the end of their current billing cycle.
To cancel your Loop subscription, you will need to log into your account, which requires your password. If you’ve forgotten your password, you can reset it easily by following this link: [Reset Password](https://ridewithloop.com/reset-password). If you have any trouble, feel free to reach out to their support for assistance!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Loop subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Loop account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Loop online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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