2 - Log in to your account using your email address and password.
3 - Navigate to your Account Settings or Subscriptions section.
4 - Locate the Active Subscriptions tab.
5 - Select the subscription you wish to cancel.
6 - Click on Cancel Subscription.
7 - Follow the prompts to confirm the cancellation.
8 - You should receive a confirmation email indicating that your subscription has been successfully canceled.
How to Cancel Smarter on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top to access your account.
3 - Select Subscriptions.
4 - Find and select the Smarter subscription.
5 - Tap Cancel Subscription at the bottom of the screen.
6 - Confirm your cancellation.
How to Cancel Smarter on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the Profile Icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Find and select the Smarter subscription.
6 - Tap on Cancel Subscription.
7 - Follow the prompts to complete the cancellation.
How to Cancel Smarter on Amazon
1 - Log in to your Amazon account.
2 - Hover over Your Account and select Accounts & Lists.
3 - Click on Your Memberships and Subscriptions.
4 - Locate the Smarter subscription.
5 - Click on Manage Subscription.
6 - Select Cancel Subscription.
7 - Confirm your cancellation.
Smarter at shop.smarter.com helps you manage your subscriptions easily. They offer a variety of services that let you track and streamline your bills, ensuring you never miss a payment. If you're getting billed by them, it's likely for a subscription you signed up for, making it simple to enjoy the services you love without the hassle!
Canceling a subscription can be somewhat complicated due to various steps that need to be followed, and it may not be immediately clear to users how to proceed. Additionally, customer service interactions may be required if users encounter any issues during the cancellation process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a Smarter subscription.
How to Contact Smarter
If you need assistance, here's how you can get in touch with Smarter's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Smarter Refund
Contact during off-peak hours to reduce wait times and avoid long queues.
Be polite but assertive when explaining your reasons for cancellation.
Use specific language like "I want to cancel my subscription" instead of vague phrases.
Request to speak to a supervisor if the first agent is unhelpful.
Take notes during your conversation, including names and reference numbers.
Check for cancellation incentives that might be offered to keep you as a customer.
Use email for written correspondence as it provides a paper trail.
Look for cancellation threads on forums to see what strategies others found effective.
If consistently denied, consider posting your situation on social media to get a quicker response.
Prepare your account details and any payment information to streamline the process.
Be prepared for retention offers and have a firm stance on your decision.
Look into the policies of different billing dates that they might exploit to keep charges coming.
Why Do People Request Refunds from Smarter
Financial constraints leading to budget cuts.
Limited usage of the service or product over time.
Better alternatives available at a lower cost.
Quality issues with products or services received.
Poor customer service experiences making it frustrating to use.
Lack of features or updates that were promised.
Change in lifestyle that no longer necessitates the subscription.
Trial period expired and not interested in continuing.
Difficulty in canceling or experiencing issues during the process.
Increased prices without significant justification or notice.
Unwanted marketing communications post-signup.
False advertising related to the service or product availability.
Subscriptions stacking unexpectedly leading to several overlapping services.
Negative reviews or feedback from other users impacting trust.
Personal reasons such as moving or life changes that reduce necessity.
Smarter Refund Script
Script
Copy
Dear Smarter, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Smarter
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0 reviews
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Smarter Refund Policy
Smarter's membership can be canceled at any time through your account settings. Once canceled, you will retain access to your subscription benefits until the end of the current billing cycle, and no further charges will be applied.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Smarter Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Smarter—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as some subscription services like Smarter may include tricky terms that make cancellation more difficult than expected. Look out for potential early-cancellation fees, automatic renewals that lock you in, or obscure cancellation processes that require you to jump through hoops. Always read the fine print in their terms and conditions to avoid unexpected charges or limitations.
Financial constraints leading to budget cuts.
Limited usage of the service or product over time.
Better alternatives available at a lower cost.
Quality issues with products or services received.
Poor customer service experiences making it frustrating to use.
Lack of features or updates that were promised.
Change in lifestyle that no longer necessitates the subscription.
Trial period expired and not interested in continuing.
Difficulty in canceling or experiencing issues during the process.
Increased prices without significant justification or notice.
Unwanted marketing communications post-signup.
False advertising related to the service or product availability.
Subscriptions stacking unexpectedly leading to several overlapping services.
Negative reviews or feedback from other users impacting trust.
Personal reasons such as moving or life changes that reduce necessity.
Account email address
Subscription ID or order number
Full name
Billing address
Payment method details
Date of last payment
Reason for cancellation
Confirmation of cancellation terms
Customer service contact information
Access to account login
Before cancelling your Smarter subscription, be aware that you will lose access to premium features such as tailored product recommendations and exclusive discounts on personalized shopping services. Additionally, any existing rewards points or credits may expire and become unusable once your account is terminated. Make sure to consider whether you need to access your shopping history or saved preferences, as these will also be removed. Lastly, check if there are any cancellation fees associated with your subscription tier.
Smarter's membership can be canceled at any time through your account settings. Once canceled, you will retain access to your subscription benefits until the end of the current billing cycle, and no further charges will be applied.
To cancel your subscription on Smarter (shop.smarter.com), you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://shop.smarter.com/reset-password). If you need further assistance, feel free to contact their support team.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Smarter subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Smarter account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Smarter online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Smarter Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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