2 - Log in to your account using your registered email and password.
3 - Navigate to the “Account Settings” section.
4 - Select “Manage Subscriptions” from the menu.
5 - Find your active subscription listed on the page.
6 - Click on “Cancel Subscription” next to your active subscription.
7 - Follow the prompts to confirm the cancellation. You may be asked to provide a reason for cancellation.
8 - A confirmation email will be sent to you, confirming the cancellation.
How to Cancel Sumo Sushi Express on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top to access your Apple ID settings.
3 - Select “Subscriptions.”
4 - Locate the Sumo Sushi Express subscription in the list.
5 - Tap on it and select “Cancel Subscription.”
6 - Confirm the cancellation when prompted.
How to Cancel Sumo Sushi Express on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap the menu icon (three horizontal lines) in the top-left corner.
3 - Select “Subscriptions.”
4 - Find the Sumo Sushi Express subscription.
5 - Tap on it, then select “Cancel Subscription.”
6 - Follow the prompts to confirm the cancellation.
How to Cancel Sumo Sushi Express on PayPal
1 - Log in to your PayPal account.
2 - Click on “Settings” (gear icon) at the top right corner.
3 - Go to “Payments” and select “Manage Automatic Payments.”
4 - Find Sumo Sushi Express in the list of merchants.
5 - Select it and click on “Cancel” to stop future payments.
6 - Confirm the cancellation.
Sumo Sushi Express is a fun and convenient spot for sushi lovers, offering a variety of fresh sushi rolls, bento boxes, and delicious Japanese dishes. They also have a subscription service where you can sign up to get regular deliveries of your favorite sushi right to your door. If you see a bill from them, it’s probably for your tasty sushi subscription, making it easy to enjoy great meals without the hassle!
Canceling a subscription with Sumo Sushi Express can be straightforward if done online, but it may involve waiting for customer service assistance which could complicate the process. The options available for cancellation may not be clearly outlined, potentially leading to confusion.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Sumo Sushi Express subscription.
How to Contact Sumo Sushi Express
If you need assistance, here's how you can get in touch with Sumo Sushi Express's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Sumo Sushi Express Refund
Be Direct: Start the conversation by clearly stating you want to cancel your subscription.
Use Non-Aggressive Language: Approach customer service with a friendly tone to avoid escalation.
Call During Off-Peak Hours: Try calling early in the morning or late in the evening to reach less busy customer service representatives.
Request a Manager: If you encounter pushback, politely ask to speak to a supervisor for quicker resolution.
Prepare Documentation: Have your account details and any relevant information ready to expedite the process.
Leverage Offers: Mention that you’re considering canceling due to high costs; they might offer discounts to keep you.
Be Persistent: If your first attempt doesn't succeed, try again; different representatives may respond differently.
Document Everything: Keep a record of names, dates, and what was discussed in case you need to follow up.
Check for a Trial Period: If canceling before a bill, ensure you’re not in a renewal period that charges fees.
Use Email or Chat: If phone calls aren’t working, consider using email or live chat where you can track the conversation.
Escalate to Social Media: If issues persist, a polite tweet or post can sometimes get faster results due to public visibility.
Stay Calm: Maintain your composure throughout, even if frustrated, as customer service agents are more likely to help a calm customer.
Why Do People Request Refunds from Sumo Sushi Express
Price increases on subscription fees
Unsatisfactory food quality compared to expectations
Limited menu options not meeting dietary needs
Inconsistent delivery times leading to inconvenience
Subscription not used enough to justify the cost
Customer service issues not resolved
Changes in personal circumstances affecting ability to order
Prefer local alternatives for sushi
Lack of promotions or discounts
Moving to a location without service availability
Sumo Sushi Express Refund Script
Script
Copy
Dear Sumo Sushi Express, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Sumo Sushi Express
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Sumo Sushi Express Refund Policy
Sumo Sushi Express allows members to cancel their subscriptions at any time without penalties. Customers can manage their subscriptions through their online account, ensuring a hassle-free cancellation process.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Sumo Sushi Express Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Sumo Sushi Express—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Sumo Sushi Express might employ tactics to make cancelling your subscription more difficult—like requiring a notice period or only allowing cancellations at specific times. Additionally, read the fine print carefully for any terms regarding early cancellation fees or automatic renewals that could lock you in longer than expected. Always check for any hidden fees or conditions that could complicate your exit.
Price increases on subscription fees
Unsatisfactory food quality compared to expectations
Limited menu options not meeting dietary needs
Inconsistent delivery times leading to inconvenience
Subscription not used enough to justify the cost
Customer service issues not resolved
Changes in personal circumstances affecting ability to order
Prefer local alternatives for sushi
Lack of promotions or discounts
Moving to a location without service availability
Email address associated with the account
Password for account access
Subscription type or membership plan details
Order number or account number
Billing address on file
Payment method used for the subscription
Date of last payment
Reason for cancellation (if required)
Contact information for customer support
Before canceling your Sumo Sushi Express subscription, remember that you will lose access to exclusive promotions, discounts, and any rewards that may have been accrued for future orders. Additionally, consider the potential impacts on your regular ordering habits, especially if you frequently rely on their convenience for meals. It's also wise to check if your current subscription offers a free trial period or any features like delivery perks that you might miss out on post-cancellation.
Sumo Sushi Express allows members to cancel their subscriptions at any time without penalties. Customers can manage their subscriptions through their online account, ensuring a hassle-free cancellation process.
To cancel your subscription with Sumo Sushi Express, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this link](https://sumosushiexpress.com/reset-password). Once you log in, you can manage your subscription directly.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Sumo Sushi Express subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Sumo Sushi Express account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Sumo Sushi Express online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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