2 - Log in to your Takealot account using your email and password.
3 - Navigate to your Account Settings by clicking on your profile icon in the top right corner.
4 - Select Subscriptions from the menu options.
5 - Find the subscription you wish to cancel.
6 - Click on the Cancel Subscription button next to the relevant subscription.
7 - Follow the prompt to confirm your cancellation.
How to Cancel Takealot on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & Subscriptions.
4 - Tap on Subscriptions.
5 - Locate the subscription for Takealot.
6 - Tap Cancel Subscription and follow the prompts to complete the cancellation.
How to Cancel Takealot on Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Select Subscriptions.
4 - Find and tap on the Takealot subscription.
5 - Tap Cancel Subscription and confirm the cancellation.
How to Cancel Takealot on a third-party payment method
1 - Log in to your account on the third-party payment platform.
2 - Navigate to the Billing or Subscriptions section.
3 - Find the Takealot subscription.
4 - Select Cancel Subscription.
5 - Follow any additional prompts to confirm your cancellation.
Takealot is South Africa's go-to online shopping site where you can find everything from electronics to groceries. They offer convenient delivery to your door, and you can subscribe for services like Takealot Express for faster delivery options. If you see a charge from them, it might be for an order you placed or a subscription you've joined, making shopping even easier!
Canceling a subscription on Takealot is relatively straightforward, but the process can vary based on the type of membership or subscription. Users may encounter some delays or need assistance, which adds to the overall difficulty.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Takealot subscription.
How to Contact Takealot
If you need assistance, here's how you can get in touch with Takealot's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Takealot Refund
Be Prepared with account information and any relevant order details before contacting customer service.
Time Your Call early in the day or late in the week, when call volumes may be lower.
Use Direct Language – Politely but firmly state that you wish to cancel your subscription.
Ask for Confirmation – Request a confirmation number or email for your cancellation request.
Escalate if Necessary – If initially met with resistance, ask to speak with a supervisor.
Be Persistent – If the first representative cannot assist, don’t hesitate to call again.
Utilize Social Media – Often, tweeting or messaging through their official accounts can prompt a faster response.
Document Everything – Keep a record of dates, times, and names of representatives you spoke to.
Check for Free Trials – Ensure you cancel before any trial ends to avoid unwanted charges.
Look for Any Cancellation Windows – Some users found timing their request shortly before the billing cycle worked to their advantage.
Patience is Key – Sometimes, waiting for a solution to come through can yield better results.
Offer Feedback – When cancelling, voicing why may sometimes motivate agents to provide better retention offers.
Use Email Follow-Up – Follow up your call with an email to create a paper trail.
Check Forums for Updates – Other users often share recent experiences that may help with strategies that work right now.
Why Do People Request Refunds from Takealot
High costs of subscriptions or membership fees
Lack of use or not utilizing the benefits
Quality issues with products received
Poor customer service experiences
Change in financial situation or budget constraints
Finding better deals or alternatives elsewhere
Shipping or delivery problems leading to frustration
Changes in personal preferences or lifestyle
Technical issues with the website or app
Complicated cancellation process or misleading terms
Takealot Refund Script
Script
Copy
Dear Takealot, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Takealot
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Takealot Refund Policy
Takealot allows members to cancel their subscription at any time without penalty. Users need to navigate to their account settings to manage their subscription, and cancellation will take effect at the end of the current billing cycle. Refunds are not provided for the remaining period after cancellation.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a Takealot Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Takealot—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when considering cancellation, as Takealot may have specific terms that could include lock-in periods or early-cancellation fees. Always check the fine print for any conditions that might prevent immediate cancellation or incur additional costs. It’s essential to understand the billing cycle and any potential automatic renewals that could catch you off guard.
High costs of subscriptions or membership fees
Lack of use or not utilizing the benefits
Quality issues with products received
Poor customer service experiences
Change in financial situation or budget constraints
Finding better deals or alternatives elsewhere
Shipping or delivery problems leading to frustration
Changes in personal preferences or lifestyle
Technical issues with the website or app
Complicated cancellation process or misleading terms
Account Email Address
Password
Order Number or Subscription ID
Payment Method
Reason for Cancellation
Date of Last Payment
Contact Information
Billing Address
Confirmation of Cancellation Policy
Any Promotional Codes or Discounts Used
Before canceling your Takealot subscription, be aware that you may lose access to exclusive deals and discounts available only to members. Additionally, any ongoing promotions or perks, such as free delivery, will no longer apply. Check if you have any outstanding orders or pending credits, as these may affect the cancellation process. Lastly, consider how this might impact your shopping habits, as you’ll miss out on personalized recommendations and returns benefits associated with your membership.
Takealot allows members to cancel their subscription at any time without penalty. Users need to navigate to their account settings to manage their subscription, and cancellation will take effect at the end of the current billing cycle. Refunds are not provided for the remaining period after cancellation.
Yes, you will need your password to cancel your Takealot subscription. If you've forgotten your password, you can easily reset it by following this link: [Reset your password](https://takealot.com/reset-password). If you're having trouble, feel free to reach out to their customer support for assistance.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Takealot subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Takealot account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Takealot online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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✓Takealot Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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