1 - Go to turtlecase.com and log into your account.
2 - Navigate to the Account Settings section by clicking on your profile icon in the upper right corner.
3 - Select Subscriptions from the menu.
4 - Find the subscription you wish to cancel.
5 - Click on Manage Subscription.
6 - Select Cancel Subscription.
7 - Confirm the cancellation by clicking on Yes, Cancel.
8 - You will receive a confirmation email for the cancellation shortly thereafter.
How to Cancel TurtleCase on Apple App Store
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top.
3 - Select Subscriptions.
4 - Find and tap on the TurtleCase subscription.
5 - Tap on Cancel Subscription.
6 - Confirm the cancellation by tapping on Confirm.
How to Cancel TurtleCase on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the Menu icon (three horizontal lines) in the top left corner.
3 - Select Subscriptions.
4 - Find the TurtleCase subscription and tap on it.
5 - Tap on Cancel Subscription.
6 - Follow the prompts to confirm the cancellation.
How to Cancel TurtleCase on PayPal
1 - Log into your PayPal account.
2 - Click on the Settings gear icon in the top right corner.
3 - Select Payments from the menu.
4 - Click on Manage Automatic Payments.
5 - Find TurtleCase in the list and select it.
6 - Click Cancel to stop future payments.
7 - Confirm the cancellation if prompted.
How to Cancel TurtleCase on a Third-Party Service
1 - Visit the website or app of the third-party service.
2 - Log into your account.
3 - Navigate to the Subscriptions or Billing section.
4 - Find the TurtleCase subscription.
5 - Select it, then tap Cancel.
6 - Follow the prompts to confirm cancellation.
TurtleCase is a company that helps people keep track of their subscriptions and bills all in one place. They offer tools to manage what you're signed up for, so you can easily see what you’re being charged each month. This can help you avoid missing payments or forgetting about subscriptions you don't use anymore. If you see a charge from TurtleCase, it’s likely related to their subscription management services.
The cancellation process is straightforward, typically involving a simple online procedure or customer support interaction. However, it might take a few minutes to navigate through the website or wait for assistance.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a TurtleCase subscription.
How to Contact TurtleCase
If you need assistance, here's how you can get in touch with TurtleCase's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a TurtleCase Refund
Contact Customer Support via live chat or phone instead of email for faster response.
Be Polite but assertive; thank them for their service but state your desire to cancel clearly.
Request a Confirmation of cancellation in writing; this helps avoid future billing issues.
Know Your Billing Cycle; cancel a few days before the next billing date to avoid being charged again.
Use the Cancellation Script: Start with "I would like to cancel my subscription. Can you please assist me with that?" to set a clear intent.
Be Persistent; if the first agent is unhelpful, politely ask to speak to a supervisor.
Leverage Time Zones; call during off-peak hours for shorter wait times.
Check for Retention Offers; sometimes they offer discounts or bonuses to keep you as a customer.
Don’t Fall for Guilt Trips; if they attempt to persuade you to stay, stick to your decision and repeat your request.
Monitor Your Bank Statement; ensure no further charges occur after cancellation.
Use Social Media to publicly express your desire to cancel if you face challenges; companies often respond quicker.
Document Everything; keep records of interactions and confirmations for future reference.
Crisis Escalation: If issues arise, escalate to consumer protection agencies or forums where others can share their experiences.
Why Do People Request Refunds from TurtleCase
Too expensive for the value received
Limited features that do not meet needs
Infrequent usage leading to wasted money
Finding better alternatives with more benefits
Customer service issues or dissatisfaction
Unwanted automatic renewals without reminder
Change in financial situation prompting budget cuts
Lack of updates or improvements
Technical issues affecting usability
Loss of interest in the service offered
TurtleCase Refund Script
Script
Copy
Dear TurtleCase, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About TurtleCase
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TurtleCase Refund Policy
TurtleCase offers a straightforward cancellation policy, allowing members to cancel their subscription anytime through their account settings. Upon cancellation, users will retain access to premium features until the end of their current billing cycle, with no further charges applied thereafter.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a TurtleCase Refund
If you're frustrated trying to cancel your subscription, membership, or bill from TurtleCase—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious with TurtleCase, as they may implement tactics like requiring you to navigate through multiple steps to cancel your subscription or using messaging that encourages you to reconsider before finalizing your cancellation. Always check for any hidden terms regarding cancellation fees or lock-in periods that could trap you in a longer subscription than you intended. Make sure you're aware of their specific cancellation policies and any potential charges before signing up.
Too expensive for the value received
Limited features that do not meet needs
Infrequent usage leading to wasted money
Finding better alternatives with more benefits
Customer service issues or dissatisfaction
Unwanted automatic renewals without reminder
Change in financial situation prompting budget cuts
Lack of updates or improvements
Technical issues affecting usability
Loss of interest in the service offered
Account email address
Subscription or membership ID
Billing address
Payment method details
Reason for cancellation
Contact information
Last payment date
Confirmation of terms of service
Customer support contact
Before cancelling your TurtleCase subscription, be aware that you will lose access to premium features such as personalized categories, advanced analytics, and priority customer support. Additionally, any saved settings and customized templates will be deleted, and you won't be able to retrieve them once the cancellation is processed. Make sure to download any important content or data you wish to keep. Lastly, check if there are any cancellation fees or notice periods that could affect your final billing.
TurtleCase offers a straightforward cancellation policy, allowing members to cancel their subscription anytime through their account settings. Upon cancellation, users will retain access to premium features until the end of their current billing cycle, with no further charges applied thereafter.
To cancel your subscription with TurtleCase, you will need your password for verification purposes. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://turtlecase.com/reset-password). Once you have your password, you can proceed with the cancellation process.
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your TurtleCase subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your TurtleCase account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel TurtleCase online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓TurtleCase Cancellation Expert
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
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property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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