Cengage, as an American educational content, technology, and services company for the higher education and K-12, serving learners worldwide. Cengage also provides digital learning solutions for higher education and student engagement at all levels. Thus, it's no surprise when users seek a Cengage refund due to various reasons.
Cengage's refund policy allows customers to return most items purchased through their website within 30 days of shipment for a full refund. If a user's subscription service is terminated, a pro rata refund will be issued for any unused days of your subscription period. However, any service charges or handling fees are considered non-refundable. If a user was part of a free trial, no refund would be given due to it being part of a complimentary service. This makes the process of getting a Cengage refund somewhat complicated for some users.
Cengage doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Cengage's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
Typically, it takes about 2-3 weeks for Cengage to process a refund request. The exact duration, however, might vary depending on the specifics of your case.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other educational platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.