Dalcomsoft, located at dalcomsoft.com, is a South Korean game development company recognized for creating engaging and immersive games. Their audience primarily comprises of gamers and avid game enthusiasts. However, there may be instances where users are dissatisfied with their purchases or experience from Dalcomsoft and need a Dalcomsoft refund.
Dalcomsoft's refund policy can be a bit complicated for users. Their policy states that refunds are possible within a certain timeframe after the purchase with necessary pieces of evidence proving the need for the refund. Notably, the Dalcomsoft refund process is strictly time-bound, and any delay may result in a denial of the refund request.
Additionally, Dalcomsoft expects users to contact customer service directly for refund requests. This involves providing the necessary information and waiting for the customer support team to review and approve the refund.
Furthermore, once the refund has been approved, it may take several days to reach the user's account, depending on the user’s bank rules and policies.
Lastly, the Dalcomsoft refund policy does not apply to accidental purchases, which means users need to be very cautious while making any transactions.
Dalcomsoft doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Dalcomsoft's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
A Dalcomsoft refund can take varying lengths of time depending on the user's bank and the method of payment used. However, typically refunds from Dalcomsoft should reflect in the user's account within 5-7 business days post approval.
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