Epic Games provides a refund policy where you can request a refund for any game purchased through the Epic Games Store, as long as the request is made within 14 days of the purchase date and the game was played for less than 2 hours. However, this can sometimes be tricky due to various conditions and exceptions. Getting an Epic Games refund can be difficult if the software was bought more than 14 days ago, the game has been played for more than two hours, or if you’ve been banned from a game. It’s also important to note that certain games and add-ons are not eligible for refunds.
Getting a refund from Epic Games can be a daunting task. Many users find themselves lost in a maze of support web pages, unsure where to go and what to do. If you find the Epic Games website overwhelming and user-unfriendly, turn to Chargeback—the easiest way to get your money back. It’s a simple process—you start by creating a profile in our app.
Depending on the method of payment and global location, Epic Games process refunds usually within 2 weeks from the request. However, it might take additional time for the money to arrive in your account. During high volumes, this wait can even be longer.
Meet Chargeback, an AI financial companion designed to simplify your financial life. Let Chargeback handle your refunds, returns, and disputes, so you can focus on more important matters. Whether you're dealing with a challenging merchant or navigating a convoluted refund process, our financial AI is here to assist.
Chargeback isn't solely for Epic Games refunds. You can use Chargeback for other platforms as well.