Express Scripts, a subsidiary of Cigna, is a popular healthcare service provider, known for its home delivery pharmacy services. The user base predominantly comprises individuals looking for medication and refills for their chronic and specialty conditions. Customers trust Express Scripts due to its prompt service and availability of medicines at a considerably lower price. Therefore, being denied an Express Scripts refund after a bad experience can surely be frustrating.
Express Scripts has a clear cut refund policy. Refunds for medications are usually offered only if the return is processed within the first 30 days after the product was shipped. After 30 days, no refund requests would be entertained. It's also worth noting that any shipping and handling fees related to your purchase are non-refundable. Express Scripts only provides refunds for medications that are shipped back in their original packaging, which hasn't been tampered with. Predominantly, it is essential to understand the nuances of the Express Scripts refund policy as it stands so that consumers know their rights.
Express Scripts doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Express Scripts's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
Based on the Express Scripts refund policy, once a medication return is approved, customers receive the refund within 14-30 business days. However, this duration can vary with the payment method used while making the purchase.
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