Figma is a popular web-based vector graphics editor and prototyping tool. It's used by designers around the world for creating, test, and share interactive designs for web, mobile, and more. Dealing with a Figma refund can sometimes be challenging, but rest assured - there is a way out.
Figma’s refund policy states that they do not offer refunds for monthly or annual subscription payments. However, they offer a free version of the product that gives potential users access to most of the features and the ability to test it thoroughly before deciding to upgrade. In case of an upgrade, they inform customers ahead of time about the final amount that would be charged from their account. They urge users to make sure they want to commit to a paid subscription since they do not offer Figma refunds for any charges made.
Figma doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Figma's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
Since Figma does not normally offer refunds, the timing can vary. If they agree to review your case, it might take a couple of weeks to get an answer. In case your Figma refund claim is approved, it usually takes anywhere from 5-10 business days for the amount to reflect in your bank account.
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