FlexShopper is a lease-to-own retailer that offers a variety of products such as electronics, furniture, and appliances. It caters mostly to individuals who wish to own items but cannot pay the full price all at once. A common issue that arises involves a FlexShopper refund. Many customers seek a refund for various reasons, such as dissatisfaction with the item or a change of mind.
FlexShopper has a strict refund policy. First, you need to understand that FlexShopper operates a lease-to-own model, so the concept of a FlexShopper refund is a bit different than what you might expect with direct purchase retailers. If customers wish to cancel their lease, they must contact FlexShopper customer service. The company will arrange for a return if the item is within the 7-day return window. However, the lease payments made to the point of return are typically not refunded. If the item has a manufacturer's defect, then the company coordinates a replacement of the product or negotiates a financial settlement with the customer. The refund process could be complex and may require patience and persistence on the part of the customer.
FlexShopper doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the FlexShopper's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
The timeline for a FlexShopper refund largely depends on the specific situation and the company's review process. It is not uncommon for this process to take a few weeks. Using Chargeback can streamline the process and help speed up the refund.
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By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: