Groupon is an e-commerce marketplace that specializes in offering its users discounted goods and services via its platform. Customers can find anything from discounted restaurant meals to weekend getaways at a fraction of their usual price. However, at times one might need a Groupon refund should the product, service or experience not meet their expectations.
Groupon's refund policy differs based on the type of voucher purchased. For local deals, users can get a refund within three days of purchase. For Groupon Goods, refunds are dealt with on a case-by-case basis, with the user needing to return the product before it can be refunded. For Groupon Live tickets, refunds are accepted until midnight on the day of purchase. However, after that, no refunds are given unless the event is cancelled or rescheduled. While the Groupon refund policy might seem straightforward, navigating their website and contacting their customer service might prove difficult for some users.
Groupon doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Groupon's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It's easy—you start by creating a profile in our app.
A Groupon refund typically takes between 5-10 business days, contingent on the user's bank processing time. In some cases, it may take even longer.
Whether you're dealing with difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other e-commerce platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.