National Automotive Parts Association (NAPA) is an American retailers' cooperative distributing automotive replacement parts, accessories and service items. They cater to a diverse range of customers, both individual and commercial, providing a wide array of automotive parts. Getting a National Automotive Parts Association refund might become necessary if a product falls short of expectations or is damaged.
NAPA Online provides a return policy for purchased products within 30 days of purchase. This is subject to the item being unopened, unused, and in its original packaging. The National Automotive Parts Association refund policy further extends to items bought online, which can be returned to any NAPA store within the said window. If you've lost the invoice or packing slip, a valid photo ID is required to facilitate the refund. For the electronics category, the companies offer a 14-day return window, during which a National Automotive Parts Association refund can be claimed.
Despite its seemingly clear guidelines, National Automotive Parts Association doesn't always make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the National Automotive Parts Association's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
The duration of a National Automotive Parts Association refund depends largely on the method of purchase and return. For in-store returns, the refund is usually immediate while for online purchase returns, it might take up to two weeks for the refund to reflect on your account after the returned item is received and inspected by NAPA.
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