Next is a British multinational clothing, footwear and home products retailer headquartered in England. It has over 700 stores, making it one of the largest retailers in the UK. Next offers its users a wide range of products, including men's, women's and children's apparel, as well as home goods. Despite the vast variety of items, some users may need a Next refund if they are not satisfied with their purchase.
Next follows a standard refund policy, i.e., if you return a product within 14 days of purchase, you can qualify for a Full refund provided the item is unused and in the same condition that you received it. It must also be in the original packaging. Also, Next refund requires a receipt or proof of purchase. You cannot return certain types of goods which are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. The time taken for processing your Next refund may vary depending upon where you live and also your card issuer’s policies.
Next doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Next's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
A Next refund typically takes 5-10 business days to process, once the item has been received by Next. On your card, or bank account, it may take up to an additional 5 days for the refunded amount to reflect.
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Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
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By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: