Pura is a popular smart device that allows users to remotely control the scent in their homes through premium fragrance oils. Pura users can control the intensity, create custom schedules, and swap between scents easily. While Pura tries to offer a seamless, trouble-free experience, sometimes users might require a Pura refund for various reasons.
Pura's refund policy states that returns are accepted within 30 days of the delivery date. The product must be unused and in the same condition that you received it. It must also be in the original packaging to qualify for a refund. Note that Pura will not refund shipping fees. Pura also reserves the right to refuse a return if they deem that the product is damaged, used or if the return request is past 30 days.
Pura doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Pura's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
Getting a Pura refund could take up to 2 weeks considering the time it takes for shipping the product back, inspection, and the processing of the refund by Pura. By using Chargeback, you can expedite this process and ensure you get your Pura refund as quickly as possible.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.