Retail Market, a domain of 365smartshop.com, is a shopping platform providing a wide variety of products ranging from clothing, electronics to home appliances. It attracts a broad spectrum of customers looking for competitive pricing and diverse product options. However, there could be instances when customers are not satisfied with their purchase and they seek a Retail Market refund.
Retail Market claims to prioritize customer satisfaction by implementing a fair refund policy. If the product received is damaged, defective, or not as described on the website, customers may initiate a request for a Retail Market refund. However, certain conditions need to be met such as returning the product in the original packaging, with all the accessories and invoice. The timing of the request also plays a crucial role in the processing where it needs to be initiated within 15 days of purchase in order for the Retail Market refund to be considered. Furthermore, some products under specific categories may be exempted from being returned. It is hence advised to carefully read the product specific return policy.
Retail Market doesn’t make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Retail Market's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
Refunds from Retail Market usually take about 5-7 business days to be credited into your account once the returned product has been received by the company. This also depends on the payment method that was originally used for the purchase.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other retail platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.