TextBehind is a platform that provides communication services to connect with incarcerated loved ones. They offer a variety of services such as picture mail, postcards, greeting cards, and more. The users of TextBehind are typically family members or friends of incarcerated individuals looking to maintain communication. As it is a paid service, requesting a TextBehind refund may be necessary for users that change their minds or are dissatisfied with the service.
TextBehind operates on a no-refund policy basis as purchases are considered final. This means that once a user purchases a service, they will not be able to get a TextBehind refund. This policy is stringent and applies to all purchased products and services. However, they do ensure that if their service fails to deliver due to any fault of their own, they will rectify the issue by resending the service without any additional charge. Users need to contact their customer service through the website in such cases. But if the fault lies with the user, TextBehind holds no responsibility and will not issue a refund.
TextBehind doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the TextBehind's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
TextBehind refunds, when permissible, can take a fairly long duration to process. However, with Chargeback it is notably quicker and generally takes 3 to 5 business days to resolve a dispute and get a TextBehind refund.
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By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues: