Ultima is a renowned gaming platform that offers its users an immersive gaming experience. It has a wide array of fascinating games that attract both rookies and seasoned gamers. However, there are times when users may require an Ultima refund due to various reasons like unmet expectations, technical glitches, or accidental purchases.
Ultima's refund policy generally allows refunds within 30 days of purchase provided the user hasn't extensively played the game. In the case of pre-purchased games, the refund policy provides up to 14 days after the game's release date for a refund, regardless of how much it's been played. They also offer refunds for in-game purchases within 48 hours of purchase, as long as the in-game item hasn't been consumed, modified, or transferred. For recurrent in-game purchases, Ultima will consider a refund within 48 hours of the subscription renewal provided it hasn't been consumed, modified, or transferred.
Ultima doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Ultima's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
Refunds from Ultima usually take about 7-14 business days once approved. This duration depends on the payment method used and any delays in the financial institutions involved in the transaction.
Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.
If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go.
By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes.